New version of itunes & IOS 11.3 WON'T sync photos on Windows 10

I have the same problem, but the environment is a bit different iTunes for Windows 12.7.4 76 on Windows 7 Pro and iOS 11.3 on iPhone SE. I have 4070 pixs on my computer that I sync with the iPhone. All pictures are a reduce size no more than 850 KB per. iPhone is a 64 GB with 43.49 GB still free. I left the computer overnight trying to sync, waiting in the 5th cycle of the syncing cycle...in the morning it still saying ..."reading the iPhone pictures."... but never did. I restarted the process.

The only way I was able to sync my iPhone SE with the pictures on computer, was to first d-select "sync Photos" to remove all the pictures from my iPhone. Than I removed the folder of pictures that are stored on my computer by the iPhone name: "iPod Photo Cache"(usually located in the same folder where you keep your pictures on the computer that you sync with iPhone) . Than I synced all folders/picture and it worked.

Caution: when you delete all pictures and remove folder "iPod Photo Cache " from your computer, you will lose the "People" in "Albums" that are grouped by same type of faces...BUT do not worry, iPhone will rebuild them again as you had them once you synced all your pictures, just plug the phone in and lock the screen...in 30 to 40 min (4070 pix's for me) will be done....

This was not a problem with previous iOS and iTunes before I updated to new releases a week back...Hope they fix it !!!

I had success this morning.

• I deleted all the photos on my iPhone X by
  turning on iCloud Photos and accepting the notice that all photos on the phone would be deleted. When that was complete, I restarted the phone.
• I deleted the” iCloud photos” and “iPod Photo Cache” folders in my “Pictures” folder on the PC and restarted the computer.
• I opened iTunes and connected my phone. Rather than select “All Folders” as I have done in the past, I went for “Selected folders” option and selected each folder individually, then synced.

It worked. All my 9,500 photos made it to my phone,
organized correctly in the proper folders.

It’s anybody’s guess if sync will work properly the next
time, but for now, I have all my photos back.

Window 10, iOS 11.3 (iPhone X), iTunes 12.7.4.80

I just bought a brand new 8 Plus, all I did was go into my Folders I wanted to sync on my PC, delete the iPod Cache folder and it started straight away!! If anyone cant sync, just try and delete the cache folder in your selected folders to sync and hopefully it works!!

I have been trying to sync my iphone7 for three days now.

Uninstalled the latest version of itunes and installed 12.7.3 and everything is fine again.

Just synced over 18000 photos in 60 folders in under 30 min. ( cause I had them deleted from the phone ). It works 🙂

I found the solution to this as I had the same issues with Itunes 12.7.4. The solution was I removed Itunes 12.7.4 as well as Icloud and also renamed the iTunes Library.itl to iTunes Library.bak in the Music Folder.

Afterwards I had a version of Itunes 12.6.3 that I had downloaded a while ago. So I reinstalled after rebooting the PC and then Starting to resync my pictures and then the 22,000 Pictures I had resynced with no issues within 3 hours time.

FYI I have IOS version 11.3.1 that I am using as well. As a result I will keep this version of Itunes 12.6.3 on one computer and use another computer for just updates for Itunes that way I always have a version that will sync my photos and create albums.

FOUND the fix.

general

reset all settings Only resets settings no data loss.

my phone and iTunes/files are back to normal

I have solved finally, it's just the new IOS problem I think, it cannot syn too many folders or photos in one time.

I have to start just few folders (took an hour) then to add few more folders and syn again, and add/syn again......I have successfully syn 15 folders now (1/10 of all my folders)...........God.

I have exactly the same problem. ITunes Version 12.7.3.46 works absolutely perfectly. Upgrading to 12.7.4 breaks the photos sync. I am syncing ONE directory (\IPhone Photos), containing 2135 photos. With version 12.7.3.46, reading that directory takes under 10 seconds, with the entire IPhone sync taking under 60 seconds. After ONLY upgrading to 12.7.4 on my system, Reading that directory takes over 45 minutes, with the entire sync taking almost two hours. I have uninstalled, reinstalled, installed from downloaded .exe, installed via upgrade, two DIFFERENT machines, etc. etc. Just got off the phone with Apple Support and the tech had never heard of the issue. I am CONVINCED this is a major bug with 12.7.4. Until I get some kind of explanation as to why this is occurring, I have turned off all Apple Software and ITunes updates. This is the third MAJOR issue I have had with Apple software in the past two months. I too am ready to move on to a different phone/software. Samsung, anyone?

I just reinstalled iTUNES 12.7.3.46 deleted the iTune libray.itl file from itunes and copied the latedt one from "Previous iTunes Libraries" and renamed by deleting the date. Photos now sync; I'm a happy little vegemite. Do not update iTunes until the next update advises that this problem is fixed.

Hi .

Please Delete ( Ipod Photo Catch ) Folder In Your Library And Try Again

Updated iTunes to 12.7.5.9 and photos synced. The next test will be if iOS 11.4 causes problems.

iOS 11.4 installed and everything syncs

YES! The issue is iTunes 12.7.4!

I opened a case with APPLE on April 6, 2018. I spoke to a Level 2 person. They seem to live in a tunnel and not recognize Windows users. They don't even have access to this discussion group; even though the domain is apple.com! She was sending it to the application developers. We'll see how long that takes to be recognized. I suggest everyone to contact APPLE to get an urgency on this.

Just google "12.7.4 reading photos iTunes" and you will see many people with the same issue.

Updating to the new version of iTunes (12.7.5.9) and iOS (11.4) worked for me, also. This is the first time since I installed iOS 11 that my iPhone synced as quickly as it used to, and not get stuck syncing photos.