Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

New version of itunes & IOS 11.3 WON'T sync photos on Windows 10

I just installed the latest itunes version (12.7.4.76) and the latest IOS (11.3) on my iPad and iPhone and now itunes won't sync my pictures from my PC library on either device.


I have tried selecting "all folders" and "selected folders" Nothing works...


I have rebooted both the PC and iPad and Restored by iPad and NOTHING works.


Itunes just sits with the message "Reading photos from "Pictures" FOREVER!!!

iPhone X, iOS 11.3

Posted on Apr 4, 2018 9:46 AM

Reply
Question marked as Best reply

Posted on Apr 4, 2018 9:41 PM

I have the same problem suddenly, for all my devices, iPhone 6S, iPhone7, iPad Pro, the newest iPad, iPad old................total 6 devices, all cannot syn photos via my notebook which is using Window 10.


I hope Apple is not trying to push all users to use iCloud, I have 40GB photos and I really don't want to buy the cloud.
If Apple really wants to do this, I will give up using Apple products!

Similar questions

75 replies

Jun 5, 2018 12:43 AM in response to ucRosie

Hooray! Seems like Apple have got it fixed at last. Upgrading iPhone 6 to iOS v11.4 and iTunes to v12.7.5.9 restored speed of photo synch to what it used to be, maybe even slightly faster.


It had been taking me a day and a half to two days to synch 6,500 photos from my PC (and sometimes having to abort before it completed). After the upgrade to v11.4 the time is down to about 6 minutes for the lot (so fast that I didn't even time it accurately).

Jun 5, 2018 7:52 AM in response to MarkrBray

Do you have a large photo library and personal albums? have an iphone 7. I updated the iOS and iTunes to the latest versions. It finally sinc’d files and Apple-created photo albums but not those I created. This ***** because I need those photos for my business. Also the sync was still slow. I unchecked all but one personal album with 700 photos as to not overload the sync. That album is still not visible. This has been such an unending pain in the butt!

New version of itunes & IOS 11.3 WON'T sync photos on Windows 10

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.