User input source (whatever) randomly reverts after restart to U.S. only (erasing all other keyboard preferences) 2013 to 2018 HISTORICAL BUG

My config: MacBook Pro (Retina, 13-inch, Mid 2014) azerty keyboard. MacOS 10.13.5 System language (deliberately) set to English. Keyboard input source set to French, French-numeric and/or to various other input sources I sometimes use (Russian, etc.) (whatever input source, it changes nothing to the problem) (whatever config — I own other Macs — it changes nothing to the problem).


Since "decades" (with all OSX versions since about 2013) I have the same problem than described in this post:


https://discussions.apple.com/thread/4966509?answerId=21775327022#21775327022


After a restart or a shut down — this appears randomly, about one or two times a week — the system arbitrarily sets my input source to U.S. (U.S. ONLY, erasing all my other keyboard preferences, like ALL my other input sources, AND all my choices about the displaying of keyboard/emoji viewer and flags in the menubar, etc.)


Whatever had been set previously, ALL my keyboard preferences are being reverted to something I suspect to be "default" which is: U.S. keyboard ONLY (even if there were previously two or three input sources in the list) and NO display in the menubar of flags nor the keyboard/emoji viewer.


None of the DIY tricks suggested to date by Apple support, kinda "just erase your .plist files and reset your pram", I summarise: a pure insult to our intelligence — is working, which is not very surprising because this CANNOT BE a user-side problem.


I never encountered something such HUGE in any Linux distribution nor in any operating systems that I ever used — nor in older (pre 2013) versions of OSX — so I'm very interested in what the heck Apple programmers could have done during these fateful years to OSX's keyboard preferences to put us all into that hassle.


This bug is a monumental and unbearable pain in the arse, and it begins to be a tad too old — since about 2013 — for a reputed brand like Apple. I'd appreciate it be — AT LAST — solved.


Regards.

MacBook Pro with Retina display, macOS High Sierra (10.13.5)

Posted on Jun 25, 2018 6:02 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 9, 2018 3:29 PM

I barely dare to pronounce it (superstition): SOLVED


(I sincerely hope, permanently, but one must wait at least two or three weeks to be certain) (this bug has taken the nasty habit to appear randomly during "decades" and could perfectly still be there).


Something has obviously changed in OSX, anyway. I develop:


NB: OSX 10.13.5 (and maybe a bit previous) ONLY. This old trick advised during years with no result HASN'T worked (ever) with older versions of OSX (see examples further). You're lucky: NOW (maybe) it works.


The only thing that has changed in this (very long) story is OSX itself, to be more precise.


To solve the problem, you must follow these mainstream DIY instructions given a considerable number of times in the past on this forum — a bit too much for something that has NEVER functioned... — regarding this same bug on older versions of OSX (the trick solved the problem for a time, the first time that you applied it... and the situation were coming back to "normal state" (bugged) two or three days later) (and this, on all successive versions of OSX since "Mountain Lion"...) Example: https://discussions.apple.com/thread/7808970


Good news, in OSX 10.13.5 that cur&$#ed .plist file supposedly "corrupted" (by the system itself, which else?) is (suddenly) no more recreated — in any case, not at the same name/place we used to find it, obstinately wallowed, in all the previous years. Don't ask me in what exotic sandbox its little brother is wading today, there are in this forum enough experts of a considerably higher level in programming than me to tell you this (if you really want to know) (personally I prefer to forget it forever, no matter where this thing is located...).


One can however infer that the problem is today solved permanently by this old trick, like it was solved — but always temporarily — with this exactly same old trick, in the past. The only thing having changed being what Apple programmers have (very recently) modified in OSX's Keyboard preferences.


This enormous, long-lasting and sticky bug, so, has ACTUALLY BEEN SOLVED - rather discretely, eh, dudes? — by Apple programmers in one of the most recent updates of OSX.


BUT — unfortunate fate — this didn't help you, obstinate mac user, because this infamous .plist file is STILL in your Library, and that — don't ask me why — the Keyboard preferences panel persists today to take this old b$t#h into account. Therefore you must — still today — remove it.


If you had encountered this f#@&% bug during more than 6 years like me and systematically got as only usual answers: that it was user-related (my fault, so), that I should try to use a new account (how the f#@&% am I supposed to continue to work, cr#@&tin?), "very few other users have this problem" (you bet) and finally the (in)famous "erase your .plist and reset your pram", what has never ever solved the problem since "decades" (Example of question supposedly "solved": https://discussions.apple.com/thread/4966509?answerId=21775327022#21775327022 ), the bl&$@dy .plist being immediately recreated, and the problem systematically coming back a week later, you wouldn't even THINK to redo, ONCE AGAIN, in your most recent version of OSX, this exactly same "erase your .plist and reset your pram" having proven during so many years its inefficiency...


However, this is actually the solution.


Actually, you even had to be multipotential to just even CONSIDER to do that, in opposition of all logic, of all you have learned, and ONLY because it was the only valid solution remaining among a good hundred of others that another brain — even of much higher IQ — would have spent years at checking the validity of all, the ones after the others.


See what I mean? Back to the process:


Here I assume you have already done a complete backup of your precious files (a personal backup) (because if you use Time Machine, it will PUT YOU BACK IN YOUR SYSTEM THAT .PLIST FILE WITH ALL THE REST OF YOUR BACKUP) (get it?) :). So...


— Going "old-fashion" (yes, the EXACTLY same thing you have done with no result a good thousand of times during the last 6 years...), locate the (infamous) .plist file:


/Users/your-user-name/Library/Preferences/com.apple.systempreferences.plist


If by misfortune you don't see any "Library" in your home folder it's because Apple don't want to admit that this is YOUR system, that YOU are the superuser here and that the minimum is that YOU can access to your system files, dammit. In this case, follow the painful — and variable along years — procedure to allow the displaying of your Library. Or just display permanently your hidden files.


- Displace that f&@#% .plist file to your desktop and let it there for the moment.


- Shutdown your Mac.


- Start it while resetting you parameter ram (hold down alt-cmd-P-R at the same time) (people with normally-sized hands will need help of one or two friends) (if you are a sasquatch — or a piano player — it should be ok). Don't hesitate to keep these keys down and let repeat more than one time that funny little chime, it won't break anything. Then (stop kidding and) let the Mac start up.


— Check if nothing particularly ugly happened to your system (it should be the case) (no reason the displacement of this old .plist file makes any difference in your system, because your keyboard preferences are stored "elsewhere" today) and then, trash definitively that shame for the Humanity of .plist file.


— NB: STARTING FROM THIS DATE/HOUR/MINUTE NEVER (EVER) COME BACK, IN TIME MACHINE, TO ANY OLDER STATE THAN JUST NOW. Otherwise the f&@#% file will be back into your system with all the rest of your (much more useful) old things. SAME WARNING IF YOU'RE DOING A FRESH INSTALL OF A BRAND NEW MAC WITH YOUR PREVIOUS APPS AND FILES FROM TIME MACHINE CLOUD. THIS OLD .PLIST FILE WILL COME TO YOUR BRAND NEW SYSTEM WITH ALL THE REST.


— Open your Keyboard preferences panel, now. NOTE THAT NOW SOMETHING HAS CHANGED: "Automatically switch to a document's input source" is NOW visible (it wasn't, previously) (you know, that thing that everybody in the forums told you to uncheck and that you could find nowhere). IT IS THERE, NOW. And — even if the bug doesn't come from that — you can now DESELECT that option, which is selected by default (!...) (unless, of course, you really want your system to live definitively into the House of the Mad Hatter and nevermore in your life be able to determine which of these bl&#@%dy keyboard maps has been chosen arbitrarily for you in each and every application you open...) (kind of: qwerty in the finder, azerty in your word processing app, for instance...) (yes, I know: tastes and colors...) (but IMO the dude who has invented that thing deserves to be summarily executed).


— Set your keyboard preferences as YOU want them to be (at last!, sigh of relief) and reboot.


— Result: To date, this SEEMS to have solved the problem permanently (but as, already when it wasn't solved, the bug only used to appear randomly...) (To Be Continued, so...)


Regards to all.

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16 replies
Question marked as Top-ranking reply

Jul 9, 2018 3:29 PM in response to Tom Gewecke

I barely dare to pronounce it (superstition): SOLVED


(I sincerely hope, permanently, but one must wait at least two or three weeks to be certain) (this bug has taken the nasty habit to appear randomly during "decades" and could perfectly still be there).


Something has obviously changed in OSX, anyway. I develop:


NB: OSX 10.13.5 (and maybe a bit previous) ONLY. This old trick advised during years with no result HASN'T worked (ever) with older versions of OSX (see examples further). You're lucky: NOW (maybe) it works.


The only thing that has changed in this (very long) story is OSX itself, to be more precise.


To solve the problem, you must follow these mainstream DIY instructions given a considerable number of times in the past on this forum — a bit too much for something that has NEVER functioned... — regarding this same bug on older versions of OSX (the trick solved the problem for a time, the first time that you applied it... and the situation were coming back to "normal state" (bugged) two or three days later) (and this, on all successive versions of OSX since "Mountain Lion"...) Example: https://discussions.apple.com/thread/7808970


Good news, in OSX 10.13.5 that cur&$#ed .plist file supposedly "corrupted" (by the system itself, which else?) is (suddenly) no more recreated — in any case, not at the same name/place we used to find it, obstinately wallowed, in all the previous years. Don't ask me in what exotic sandbox its little brother is wading today, there are in this forum enough experts of a considerably higher level in programming than me to tell you this (if you really want to know) (personally I prefer to forget it forever, no matter where this thing is located...).


One can however infer that the problem is today solved permanently by this old trick, like it was solved — but always temporarily — with this exactly same old trick, in the past. The only thing having changed being what Apple programmers have (very recently) modified in OSX's Keyboard preferences.


This enormous, long-lasting and sticky bug, so, has ACTUALLY BEEN SOLVED - rather discretely, eh, dudes? — by Apple programmers in one of the most recent updates of OSX.


BUT — unfortunate fate — this didn't help you, obstinate mac user, because this infamous .plist file is STILL in your Library, and that — don't ask me why — the Keyboard preferences panel persists today to take this old b$t#h into account. Therefore you must — still today — remove it.


If you had encountered this f#@&% bug during more than 6 years like me and systematically got as only usual answers: that it was user-related (my fault, so), that I should try to use a new account (how the f#@&% am I supposed to continue to work, cr#@&tin?), "very few other users have this problem" (you bet) and finally the (in)famous "erase your .plist and reset your pram", what has never ever solved the problem since "decades" (Example of question supposedly "solved": https://discussions.apple.com/thread/4966509?answerId=21775327022#21775327022 ), the bl&$@dy .plist being immediately recreated, and the problem systematically coming back a week later, you wouldn't even THINK to redo, ONCE AGAIN, in your most recent version of OSX, this exactly same "erase your .plist and reset your pram" having proven during so many years its inefficiency...


However, this is actually the solution.


Actually, you even had to be multipotential to just even CONSIDER to do that, in opposition of all logic, of all you have learned, and ONLY because it was the only valid solution remaining among a good hundred of others that another brain — even of much higher IQ — would have spent years at checking the validity of all, the ones after the others.


See what I mean? Back to the process:


Here I assume you have already done a complete backup of your precious files (a personal backup) (because if you use Time Machine, it will PUT YOU BACK IN YOUR SYSTEM THAT .PLIST FILE WITH ALL THE REST OF YOUR BACKUP) (get it?) :). So...


— Going "old-fashion" (yes, the EXACTLY same thing you have done with no result a good thousand of times during the last 6 years...), locate the (infamous) .plist file:


/Users/your-user-name/Library/Preferences/com.apple.systempreferences.plist


If by misfortune you don't see any "Library" in your home folder it's because Apple don't want to admit that this is YOUR system, that YOU are the superuser here and that the minimum is that YOU can access to your system files, dammit. In this case, follow the painful — and variable along years — procedure to allow the displaying of your Library. Or just display permanently your hidden files.


- Displace that f&@#% .plist file to your desktop and let it there for the moment.


- Shutdown your Mac.


- Start it while resetting you parameter ram (hold down alt-cmd-P-R at the same time) (people with normally-sized hands will need help of one or two friends) (if you are a sasquatch — or a piano player — it should be ok). Don't hesitate to keep these keys down and let repeat more than one time that funny little chime, it won't break anything. Then (stop kidding and) let the Mac start up.


— Check if nothing particularly ugly happened to your system (it should be the case) (no reason the displacement of this old .plist file makes any difference in your system, because your keyboard preferences are stored "elsewhere" today) and then, trash definitively that shame for the Humanity of .plist file.


— NB: STARTING FROM THIS DATE/HOUR/MINUTE NEVER (EVER) COME BACK, IN TIME MACHINE, TO ANY OLDER STATE THAN JUST NOW. Otherwise the f&@#% file will be back into your system with all the rest of your (much more useful) old things. SAME WARNING IF YOU'RE DOING A FRESH INSTALL OF A BRAND NEW MAC WITH YOUR PREVIOUS APPS AND FILES FROM TIME MACHINE CLOUD. THIS OLD .PLIST FILE WILL COME TO YOUR BRAND NEW SYSTEM WITH ALL THE REST.


— Open your Keyboard preferences panel, now. NOTE THAT NOW SOMETHING HAS CHANGED: "Automatically switch to a document's input source" is NOW visible (it wasn't, previously) (you know, that thing that everybody in the forums told you to uncheck and that you could find nowhere). IT IS THERE, NOW. And — even if the bug doesn't come from that — you can now DESELECT that option, which is selected by default (!...) (unless, of course, you really want your system to live definitively into the House of the Mad Hatter and nevermore in your life be able to determine which of these bl&#@%dy keyboard maps has been chosen arbitrarily for you in each and every application you open...) (kind of: qwerty in the finder, azerty in your word processing app, for instance...) (yes, I know: tastes and colors...) (but IMO the dude who has invented that thing deserves to be summarily executed).


— Set your keyboard preferences as YOU want them to be (at last!, sigh of relief) and reboot.


— Result: To date, this SEEMS to have solved the problem permanently (but as, already when it wasn't solved, the bug only used to appear randomly...) (To Be Continued, so...)


Regards to all.

Jun 25, 2018 7:53 AM in response to Almojgar

I don't know what you have tried already, because you did not mention it.

You seem to keep expecting things to be resolved, and call this "historical" and say it cannot be something specific to your machine.

That mindset can only bring you frustration.


There seem to be only a few users experiencing this. There are millions of users with dozens of different combinations of system languages and input sources.


I have over the years used Portuguese, US, International English, French, and many other input sources and I have never seen this.


If you are willing to do a few tests, you may end up with a solution.


A very simple test is to create a new user account, add several input sources in that account, and see how it behaves over restarts and shutdowns. Most likely, it will work fine.


Another test is to do a clean install on a separate drive and see how that goes. That would almost certainly work just fine.

Jun 25, 2018 9:57 AM in response to Almojgar

Almojgar wrote:


this CANNOT BE a user-side problem


Sorry, but I'm sure it is. I run 2 dozen input sources at once, on every version of macos in the last 17 years, on all kinds of machines, and never once had your issue. I've answered questions about such problems here for just as long and have never seen any indication that this is an Apple bug. Unfortunately the only way to figure out what is wrong with your install is probably to have a tech sit at your machine for a considerable time.


Have you already tried setting up a new user account and a safe boot?

Jun 25, 2018 11:19 AM in response to Tom Gewecke

1- I have seen this bug occurring also on a brand new install on a newly purchased Mac. Just a week after install, and before I install non-Apple applications.


NB: I had more than SEVEN YEARS to test all the supposedly efficient methods to avoid this "user-related problem", on several different Macs, and on almost the totality of OSX versions since the fateful Mountain Lion, in where all that story has begun, so, please, do not underestimate my intelligence and my computer programming level only because I write English like a Papuan of New-Guinea. This bug is impacting ONLY non-English input sources. But the main problem is precisely that non-English speaking users can just hit the brick wall of this bug with their heads — with no local forums to report it — so you won't ever get any reports from the vast majority of them.


2- This is a RANDOM bug, you can — if you are particularly lucky — restart your mac for weeks before it occurs. But it will certainly occur.


On the previous systems it was a total mess, because it impacted also the keyboard map at LOGIN, kind: try to type your password in azerty when your keyboard switched all alone to qwerty during startup... That's no more the case in 10.13.5, so it is possible to improve something in OSX, contrary to an opinion widely spread around here...


3- You also won't ever notice anything if your local keyboard is: A- qwerty and your input source is precisely US-EN (no bug detection at all, never); B- resemble so-so or in majority to US-EN, like UK-EN (no bug detection at all if you don't display the flag in menu bar). C- Resembles "so-so" to a US keyboard map, which actually is the case of many other input sources (except in the case of some special characters rarely used). In this case, once again, if you don't display your country flag in the menu bar, and if you don't often use special characters, you can run your machine during years without noticing anything.


4- More than one opinion claiming the non-existence of a problem doesn't prove at all that it doesn't exist.


Take a brand new Mac, azerty keyboard, install it with the following: System language, NB: ENGLISH (that could be the problem, actually, but I hate long phrases to describe simple things like Copy, Paste or View, therefore it is out of question that I change my system language. In addition, having an English system with various input sources has never been such a mess in Linux distributions nor in any operating system, to my knowledge) Input sources: French, French-numeric, Russian. Remove U.S. from the input sources list. Boot your mac every day during two or three weeks. If you don't come at least ONE time with your input source having became mysteriously ONLY U.S. (all other having disappeared from the list), I pay you Champagne.


THIS IS A BUG, I tell you, but as you guys answer always the same thing when a poor dude with no competence in computers comes here to complain, OF COURSE the bug reports are "rare" or "inexistant". This is a childish, elementary, statistical mistake.


Regards.

Jun 25, 2018 1:14 PM in response to Almojgar

Almojgar wrote:


the main problem is precisely that non-English speaking users can just hit the brick wall of this bug with their heads — with no local forums to report it



Apple does have other forums for non-English users in Japanese, Korean, Chinese, Spanish, Portuguese, French, and German.


In any case, it has been interesting to hear about your experience. If it is in fact something that only Apple can fix, and not advice from other users, then for Apple to see your comments you should go to


http://www.apple.com/feedback


or the developer bugreporter.

Jun 25, 2018 8:28 AM in response to Luis Sequeira1

That mindset can only bring you frustration. Very funny. I appreciate under-gifted's humour, me too.


Did you only understand that me — on several different machines, on several different versions of OSX (since Mountain Lion) !!! — and a good million others on a good million different Macs, probably too "frustrated" to come here bawling against your unutterable suffisance — have experienced that bloody bug 2 OR 3 TIMES EVERY F#@§% WEEK SINCE F#@§% 2012, god dammit???


I go post my "frustration" all over Internet. I should have begun by that, as it is obvious in reading all your answers on this forum that you will ever be unable to solve anything of a tad complicated.


Have a good day.

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User input source (whatever) randomly reverts after restart to U.S. only (erasing all other keyboard preferences) 2013 to 2018 HISTORICAL BUG

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