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Apple security update 2018-002 10.13.6 fails on Mac Pro

Hi,


Just tried to update my Mac Pro late 2013 with the newly released Apple security update 2018-002 10.13.6, both via the Mac App Store and by downloading it directly from Apple. The problem I'm having is that just after the restart the screen goes black and then nothing happens. I have tried several times now but the update doesn't start after the restart.


Anyone else having this issue?


/Johnny

Mac Pro, macOS High Sierra (10.13.6)

Posted on Oct 31, 2018 6:42 AM

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152 replies

Nov 24, 2018 12:59 PM in response to gugy

I took the dive and followed the steps from chelidon (page 3) to update my MBP 2016.

And it worked!


After the commands via terminal did the reboot followed by

sudo softwareupdate -i -a --verbose

Terminal ended with a notification to immediately reboot. After that the update run for about 10 min.

Another automatic reboot and I could login.


The App Store showed that 2018-002 security update has been applied and Safari is now on version 12.0.1.

Credits to chelidon! Thanks man!


I will do my iMac 27 late 2015 tomorrow.

Nov 24, 2018 2:22 PM in response to chelidon

Yeah, I tried your method but it did not work for me.

it gets stuck downloading the security update after I type the verbose line on the terminal.


i might have to restore from my time machine backup. Choosing a date prior to the security update fiasco.

hopefuly that will work Ando can restart and shutdown my MacPro without glitches.

Nov 24, 2018 2:51 PM in response to gugy

Did you reboot between terminal commands and software update command?


You might try the steps proposed in post #40 of the following thread from the macrumors forum:

https://forums.macrumors.com/threads/new-high-sierra-security-update-2018-002-10 -13-6-wont-install.2151143/page-2

I don't have the knowledge about these terminal commands, so try at own risk.


Shame on Apple for publishing such a dreadful update!

Nov 25, 2018 8:56 AM in response to Niek66

I did, the computer restarted and the Security update screen came in and updated the whole thing.

the problem persists though. I can only shutdown pressing the power button. Restart is ramdom, with few times working and other not working.


At this point I think the best option is to restore the system using an older version of the software prior of this bad update. I have it on my Time Machine.

Honestly this is a total mess from Apple. I’m hoping they have an update coming soon fixing this issue since it seems is affecting many people.

Thanks

Nov 25, 2018 11:37 AM in response to gugy

This is what I did (TM Restore), after the 2018-002 security update I fixed the initial boot hang (by selecting 'Macintosh HD' from the utilities menu within the stalled Installer application). However I was then left with the 'macOS Install' folder at Root level and my Mac appeared to be running hotter than what I'd expect to see (both CPU & GPU), therefore I decided to restore from TM to pre 2018-002 update (the first time I've ever had to run a full TM restore).


The restore was fairly painless, I had to do some minor maintenance/relinking with Backblaze/Dropbox/Google Drive. The 'macOS Install' folder disappeared as expected and my system build is now showing as 10.13.6 (17G65), the App Store is also asking me to Install the 2018-002 security update (no thank you!).


Interesting my Mac (iMac 2017 5K) remained running hotter than I would expect, especially coming out of screen saver or sleep. As a temporary fix to this issue I've disabled 'power nap', which so far appears to be working.

Nov 25, 2018 1:11 PM in response to mejohco

Today I successfully updated my iMac 27 inch Late 2015 using the steps from chelidon! (thanks one more time)

The App Store shows the Security update 2018-002 as well as Safari version 12.0.1 as part of the installed updates.

I'm glad I have taken this hurdle. So far no issues at all.


One surprise though: my wife's MacBook 12inch still needed the 10.13.6 update. After that update, the Security update 2018-002 did not show up in the App Store. I wonder wether it is not relevant or it will show up soon...

Dec 5, 2018 8:25 AM in response to gugy

Yes same here iMac Mid 2011, High Sierra, V10.13.6. Software Update available 2018-002 10.13.6

Every time i try to install it iMac restarts with grey screen and NO ENTRY sign.

COME ON APPLE GET YOUR ACT TOGETHER.

Its bad enough that we can't move upon to Mojave, and now the security updates don't work.

Apple security update 2018-002 10.13.6 fails on Mac Pro

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