Apple security update 2018-002 10.13.6 fails on Mac Pro

Installing on an older Mac Mini (but within range). Very slow install after 2nd reboot; at 3rd reboot, the screen is still black 10 minutes later; the fan is running and the CPU is getting hot, but no sign of anything else. I don't know how long to wait before forcing a reboot (and fear that a hard reboot at this point may leave me with a dysfunctional machine).

What every happened to Apple QC?

After leaving it for 12 hours after my MacBook Pro froze on my first effort to install the update, I had to reinstall High Sierra from recovery mode. Had another go and again it froze and I recovered from a snapshot. Amazingly, my update history tells me the update has installed twice along with Safari 12.0.1 and a couple of printer drivers yet it is still telling me that I should apply the 2018-002 update as below. Go figure, but the wasted hours are telling me to leave it alone forever.

I just encountered this with my Mid-2015 McBook Pro Retina. This is a HORRIBLE update. Avoid it at all costs until Apple fixes it.

APPLE: What the heck? How could you possible release such a stinky update. I had to reinstall from the maint boot just to get it back up and running. What a joke.

PULL THIS UPDATE UNTIL YOU GET IT FIXED!

Hi Chelidon....

So the exact same things were happening for you... constant hanging blank black screen... where my cursor would jump from the middle of the screen or wherever I would have last placed it and move to the top left-hand corner of the screen and just hang there.... the longest I left it was 3 hours.

Also.... after attempting the Security Update 2018-002 I could never shut down my MacPro normally either on the scheduled Energy Saver settings or my the using the Finder/File/Shutdown menu... the only thing that works is a hard press Power OFF.... ? Did that happen for you..?

Also... any attempt to re-install the HIgh Sierra macOS or upgrade to the new macOS Mojave where halted also... as they required a shutdown to begin the install process and that again was not possible. Did that happen for you..?

If you experienced all of the above and your Terminal commands helped then I would really consider your option.... it's just that I never ever really use Terminal for anything... so I'm just very nervous to try it.... unless I know for sure it fixed my exact same issue for other people, which it looks like it has for you.

Thank you again Chelidon for all your help and assistance with this issue... 🙂

To clarify one thing, I have avoided installing this update, but I'm on a MacBook Air. I'm assuming this updated is not only causing issues on just one type of device? After reading everything on these forums, I'm holding off to avoid complications until maybe the next SU is released?

I too am having issues with this update... 😟

I would upgrade to Mojave but unfortunately my (Mid 2011) iMac is just outside the supported hardware.

To Apple Support: PLEASE pull this update and provide a working update ASAP !!!

I had the exactly same problem with the same machine (including graphics card), I posted the solution earlier in this thread. It worked for me, and I was able to do the firmware upgrade and install Mojave with no further difficulties.

I had to put everything on hold having tried to install this update, restore from Time Machine and still the update is sitting there in the App Store asking me to install it. Why won't it install? I've never had this problem before.

Hi chelidon....

That Apple Support Tech hasn't returned any of my calls or voice messages so I have decided to take the plunge and try the Terminal Code fix. You have been so helpful and supportive by getting back to me... but before I take the plunge I just want to ask a few last questions, here's the Terminal TO DO list below:-

1. rm -rf ~/Library/Caches/*

2. sudo /System/Library/Frameworks/CoreServices.framework/Frameworks/LaunchServices.fra mework/Support/lsregister -kill -seed -lint -r -f -v -dump -domain local -domain system -domain user -domain network

3. killall Dock

4. sudo mdutil -E /

5. Reboot

6. sudo softwareupdate -i -a --verbose

7. Reboot when prompted

So, do I enter the code I see in item 1 (copy 'n' paste) from the list, then enter the code for number 2, followed by 3 and 4. Will my computer automatically Reboot as list in item 4 or do I need to type that next ?

Wif my computer reboots as listed in item 4, I then go to Terminal again and copy 'n' paste the code in Item 5 and Reboot when prompted in Item 7. I have had issues doing any Reboots... but hopefully the first phase of code (Items 1 - 5) resolve this and the rest is straightforward.

Would my comments and assessment of the process above be correct?

Thank you again for all your help and assistance with this issue. I hope not to bother you again with this issue as I hope this gets me to macOS Mojave asap.

Also Chelidon.... I recently upgraded to my new Sapphire PULSE RX580 graphics card to bypass that whole Security Update issue and just upgrade to macOS Mojave... and even though that wasn't possible due to the hanging issue/force restart with Power button... it's been performing superbly... will I need to put back in my old Graphics Card with Boot Screen to perform your Terminal fixes... or can I leave it as it is...?

Hey, that's great! You're very welcome! And I feel the same way about my 2010 Mac Pro, very similar configuration to yours. Amazing that an 8-year-old machine can still do cutting-edge work, and do it well!

So, I've continually waited to apply this update. I have a 2017 MacBook Air. With all the issues out there, it just seems like the best course is to wait. Oddly, if Apple felt the update had a bug, I feel like it's been plenty of time. For Security Updates, I always download the update manually and run. I'm sure this is only affecting a small number of users, but it seems this is a "larger" "small" number of users than I've seen in some time. I realize this is a user to user forum, but one would hope Apple would occasionally notice threads affecting larger numbers of people.

I have the same issue on my Mac Pro 2010. Unfortunately I can’t update to Mojave Since my GPU isn’t compatible.

i tried the Terminal trick on page 3 here without succes.

does any one have any suggestions?

is Apple releasing another update to fix this mess?

Thanks

Glad to help, glad it worked! This update seems to have been a real mess for a lot of people, including both older and more recent computers. I'm not sure what the common factor was, and there's clearly more than one problem going on.

Yeah, I tried your method but it did not work for me.

it gets stuck downloading the security update after I type the verbose line on the terminal.

i might have to restore from my time machine backup. Choosing a date prior to the security update fiasco.

hopefuly that will work Ando can restart and shutdown my MacPro without glitches.