Ipad Pro 2018 11" - Screen Protector Issue

This is more directed to people who are saying they are experiencing touch issues when using a screen protector, maybe its not the protector. Not all ipads are affected but a good number are. I purchased mine in November and experienced touch response issues, I returned the device in December and my replacement device is doing the same thing.

I recently purchased a 256g 12.9 iPad Pro. 2018 latest model. When typing the o hardly ever works. Why is that? I have an Otterbox for the 12.9 iPad Pro 2018. Which product has the issue? What can I do/ PAID 1000.00$

I really thought that this iPad Pro 11 2018 would be fine without any screen protector. Months ago, I tried a few glass ones that were horrible for touch sensitivity and even tried PET ones. The best I found was Paperlike. But you give up a lot in terms of the HD look. Great for Apple Pencil. But eventually, even that seemed to be affecting touch sensitivity. Although with heightened awareness who knows if that is just perception.

Right now, I feel that even naked this iPad has some minor touch sensitivity issues! For a thousand dollars, it should be freakin perfect, imho, but we all know that that's probably wishful thinking.

I do notice that nobody from Apple bothers to address points raised here. In their own forum. Obviously if they did so, they'd be potentially acknowledging a problem exists.

Does Apple ever even acknowledge a hardware problem and a remedy or fix?

Sorry, I'm new at this, so maybe they do at times...?

Right now, to me, the only viable solution is Paperlike, which is an okay compromise, because it offers minor protection, maximum stylus performance, and an acceptable diminishment in viewing quality. This is my take.

Some people don't want any image degradation from viewing through a matte protector.

I don't even know how any body could have zero touch sensitivity issues with glass, unless Apple quietly changes a product without ever acknowledging that there ever was a problem! I wouldn't put it past any company to do something like that. Who knows.

Hi Rick6000

I've exactly the same problem with iPad Pro 11 (installed 3/Feb/2019) with MediaDevil screen, which is plastic but slightly thick.

MediaDevil says that their product is fully compatible with iPad Pro 11. They were very helpful while contacting me and explaining how they do the tests, with real Ipad's

But unfortunately, I've issues with type on on-screen keyboard, specially the "g " letter

It doesn't really matter which screen protector you use. Most to all of them will present some type of touch issue, which generally goes away when the protector is removed. Glass protectors are the WORST offenders, but even film types exhibit some degree of touch issue. Whether some degree of issue is acceptable to the user is personal.

To me, no degree of issue is acceptable, so my two Pro 11's have no screen protectors, thus no touch issues.

I had the same problem. I asked at the Apple store about that and was told the tablet would respond perfectly without a screen protector and that they don't sell them for that reason. I took mine off and it responds every time.

Hi! Thank you! I have the 12.9 iPad Pro 2018. The O hardly ever works. So annoying. Didn’t know if it was the otterbox case I have on or the iPad. I feel safer with the otterbox on but think I’ll try it without just to ease my mind.

If the Otterbox case includes a built in screen protector, then yes, it's the case. There are other case options which provide excellent protection, but don't include a screen protector you can get from Amazon.

I had one of those that fold backwards And close with a magnet. I liked it and still have it just a pain in the *** with the cover flopping or having to bother with when taking pictures. Plus it gets fingerprints. My 9.77 iPad Pro was in an otterbox n no issues. I didn’t even need a new one just wanted bigger lol!🤷🏼‍♀️🤷🏼‍♀️

The screens on the new generation iPad Pro are a liquid retina LCD and are different composition from the older Pro models. I'm sure the aftermarket makers of screen protectors are not very happy about the incompatibility issues with the new Pros, but the fact remains screen protectors and the new Pros aren't good friends at all. I don't get many fingerprints on my Pro. I bought the Apple Pencil 2, which I use more like a mouse and I have mine in a hard shell Bluetooth Keyboard case, which I absolutely love.

I took the Otterbox off and now have no problem with the keys at all. Too bad I paid 129$ for it 🤦🏼‍♀️ I put my old one on. Was wondering about a stylus. What about playing games? 🤔 how does the pencil work and will it work with my iPad? Thanks for your advice! I hate finger prints lol. 🤷🏼‍♀️

The same is true with the Otterbox. I have just tried my second Otterbox Defender case and having the same issues. The iPad works fine without screen protection, as soon as I put on the protection it loses touch sensitivity. I am contemplating returning the iPad because of this issue

I certainly agree with you and I think glass or film screen protectors are unnecessary in all but the most extreme environments. The screen is already extremely strong.

But, mine is sort of horrible, like I said, even without anything.

Unfortunately I bought mine about four months ago, maybe a bit less... and returning it doesn't seem to be an option that I am aware of. Would that I could.

As I've written numerous times in this thread, I think Paperlike is the best compromise.

However, I thought it was me, and it might be my impatience, but I really don't like the touch sensitivity of my iPad Pro 11 2018, with nothing on the screen at all.

It's probably not sensible to compare it to a brand new iPhone Xs, or my Google Pixel 3 XL, but I will anyway. The iPad is truly horrible, comparitively.

The Apple Pencil 2 is better, probably because it's a more focused kind of touch or something, I don't know.

I've largely given up on the iPad for good touch sensitivity, and like some others here, I use a Logitech Bluetooth keyboard if I really need accuracy. Yes, I've tried other virtual keyboards. It's the device. What good is fast and HD, if it's truly nearly useless as a reliable device for communication? YMMV.

Setting aside the current issue of usability with the 2018 iPad Pro models, the choice of “going naked” or “with protection” is largely a matter of personal choice. That said, in light of current difficulties, it is easy to lose sight of the real reason why you might want or need to use a screen protector...

Ideally, a screen protector will provide a robust and optically invisible “sacrificial” protective layer for the screen - that, should it be marred or damaged, can be easily and cheaply replaced. By contrast, replacement of a marred or damaged screen is very expensive and disruptive to the owner.

Similarly, the oleophobic screen coatings have a finite life; the coatings actually “wear out” with use. Being a replacable consumable item, this problem is also avoided when using a screen protector.

When using the “Mk1 finger” stylus, any particle of grit or surface contaminiation is easily “felt”; instinctively and unconciously the end-user will reduce pressure when swiping their finger across the screen, reducing the liklihood of visible damage to the screen or its coatings.

By contrast, when using an Apple Pencil or other physical stylus, you cannot “feel” surface contaminants in the same way - as such, it is possible that an abrasive particle could be drawn across the screen by the Pencil/Stylus - causing damage. If you can “feel” grit under a stylus, it’s already too late as a scratch will have occured.

Consider also the matter of material science - or more precisely tribology. Contrary to what you might intuitively think, hard materials are more susceptable to damage than soft materials. Abrasive particles will embed themselves in the surface of a soft material (such as the tip of an Apple Pencil or Stylus) - and will abrade/damage a hard surface (such as a screen) when sliding across it.

Anyway, not detracting in any way at all from personal choice - or the current inability to successfully use screen protectors on the newest generation of iPad Pro - there are many good reasons to use a protective protector on an expensive screen.

Personally, I acknowlede the assertion that a screen protector is, perhaps, an unnecessary addition if only using a finger on the touch screen - but, again speaking personally, I wouldn’t entertain using an Apple Pencil or other stylus without something in place to prevent accidents.

The environment doesn’t have to be particilarly dirty to have potentially damaging/abrasive dust particles present.