MacBook Pro 2017 15" kernel panic after going to sleep

I have the exact same problem after doing the exact same thing with that security update on my MacBook Pro. Every time it goes to sleep. I've been through the link provided below and nothing helps. This is not a hardware problem but most certainly related to Security Update 2019-004 Version 10.12.6. Apple needs to address this issue.

Same issue here, my MBP 2016 touch bar was running fine no issues, installed the latest security update and now it crashes and restarts after sleeping for about 2 minutes. This is just horrible, no QA teams to test this before releasing Apple ? If the fix is a new mother board it better be free and fast. same reports in crash log as others. AppleACPIPlatformPower.

@Fugge, I had the same problems after installing the High Sierra security update a few days ago. In fact it's like a Déjà vu for me as my Macbook kept going into kernel panic shutdown when I installed the previous security update back in April 2019. I had the mainboard replaced by Apple (thankfully my warranty was still in force so I didn't have to pay for the repairs).

Thanks to you for posting this issue (and the many other Mac users who also reported the same problem) - for once I have affirmation that it's not likely another hardware issue with my Macbook (which, starting from the first couple of months of getting my new macbook, I have had to send in for repairs and replacements of supposed hardware faults on at least 5 occasions over the past 1+ years).

Working on the premise that it's likely a software issue (and not wanting to spend another 2 days of troubleshooting and running back and further to the Apple repair centres), I'd just upgraded from High Sierra to macOS Mojave, and thus far it seems to be stable (no more mysterious shutdowns each time I step away from my Macbook for a few minutes); so I believe I might have successfully resolved the problem I had been facing with this week's High Sierra security update (fingers crossed🤞).

You might want to consider this approach if all else fails; or if you do not intend to spend hours trouble shooting the problem (in which case I'm sure the good folks at Apple Support will be happy to support you along the way if you want to try troubleshooting).

When this happened to me last time, almost a year and half ago, it was

because of bit9 agent installed by our IT on my macbook. I am also

experiencing exactly the same issue again. And, I suspect it is because

of Carbon Black agent. Does your macbook has either bit9 or carbon black

installed on it?

...just tried your tip and it didn't work for me. I've alway had the 'Prevent Computer...' checked and unchecked the 'Wake for Wi-Fi...' to test your fix.

What really bothers me is that Apple hasn't said a word about this issue publicly, other then pulling the Security Update from their servers, which tells me that this is a very wide spread problem...

Anyways, not letting the MB sleep is not a solution, just as "not using the MP and going for a walk instead" is also not a solution if the MP is broken...

But seriously, how Apple handles this is a joke.

Update: I got my Mac Book Pro (2017) back from the Apple Store. They replaced the mainboard for free.

The problem has gone now, same system 10.13.6, backup from Time Machine, no longer kernel panics after going to sleep.

The mentioned security update seems to have flashed the firmware of any component of the board in a bad way. Therefore simply going back to an old TimeMachine backup or booting from a freshly installed Mac OS does not cure the problem. To all the people out with that problem: save your time!

No word from Apple how they plan to reverse that so far. They need to release a firmware updater for all affected machines.

sszuecs, no, the hardware is not dameged. it is impossible to destroy hardware by a software update (exception would be a software which lets the computer run at high power while shutting off the fans, so that the computer melts)

This is not a Mac OS "software" problem, it's a firmware issue, caused by the update. As long as Apple does not publish a firmware update for this bug, all affected systems simply need to be replaced to a prior firmware version that works. And a working firmware can be found on replacement boards. So I am happy that they've replaced it.

I can only confirm this. I had just installed the 2019-004 security update on Thursday when the crashing started.

None of the options suggested by Apple support changed anything.

Upgrading to Mojave and then wiping the HD and installing a High Sierra backup were the last 2 things I tried.

The kernel panic report still reads the same.

Sun Jul 28 06:16:17 2019

*** Panic Report ***

panic(cpu 0 caller 0xffffff7f90bcafcd): "Failed to quiesce supporting devices\n"@/BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleACPIPlatform/AppleACPIPlatform-281.70.3/AppleACPIPlatformPower.cpp:1970

...

...

I don't really want to believe that this software update ruined my main board, though.

Hi sfoiphone -

When you were told that the mainboard needed to be replaced at the Apple Store, was this covered by AppleCare, warranty, etc.? I ask because I bought my 2017 MBP 2nd-hand and don't have AppleCare to cover the cost of a repair like that (that one can't be cheap - I've read somewhere in the range of 3/4 the cost of the entire laptop). It's 2019 so I'm a year past the 1-Year warranty but I really feel like Apple should be covering this one, considering the high number of reports of this exact same issue across this site and many others.

Glad you were able to get your machine fixed. I appreciate the info!

Hello,

I have a Macbook Pro 15" 2018 and I have the same problem. I tried everything but nothing works, even the Os 10-14-6. I'm so annoying by this problem !

In a Genius Bar, they said we have to replace the mainboard and/or the upper box... What do you think ?

JeremyFr

Exactly same problem here after security update 2019-004 - macOS 10.13.6 - Macbook Pro 13" 2017 Touchbar (A1502).

I also still got a defective Keyboard (sticky N, O, etc...) but I assume the logic board is not part of that repair?

Update for me: MBP 2016 Touch Bar that was on High Sierra. Note that there are no Beta versions of anything involved. I was on High Sierra running perfectly and noticed in software update there was a security patch and a safari patch. After running those I had the KP on wake from sleep issue. Resetting SMC and PMU did not solve the issue. I just updated to Mojave and it is no longer an issue for me. Initially the Touch Bar wold not show the finger print arrow, after a restart it behaved normally

Just tried again resetting the SMC on my 2016 15" MBP - The T1 doesn't seem to respond to this solution...

On my MBP, checking the 'Prevent computer from sleeping...' workaround doesn't work either, I typically had that checked anyway along with 'Wake for Wi-Fi...' and I've tried with and without that checked.

What has worked for me was installing macOS Mojave over a pre-security updated cloned backup. I've read elsewhere that a proper fix will hopefully become available in the coming week... I hope so, I'm not impressed with mojave, Apple has a very bad habit as of late of removing functionality with each successive OS.