After updating to iOS 13, all photos previously sent and received through iMessage are gone. Has anyone else encountered this issue and found a solution?
iPhone XS
Just a suggestion which you may have already tried, but on my phone if I click on the info icon at the top and scroll to the bottom it says x number of images in iCloud and there is an option to download them. Hope this helps
I have contacted, engineer check no joy.
Did you ever hear back?
Are you backing it up from iCloud?
I have lost 50GB of iMessage data that I paid $9.99 a month to have in the iCloud. The iCloud shows 87 GB while my phone storage shows 35 or so. I’m flabbergasted to be honest.
No point in being aggressive and angry and freaking out that’s not going to get you anywhere with anyone.
data seems to be in the cloud the problem is that it’s not coming down.
I’m afraid the data from iCloud is also gone.
It doesn’t look like anyone is getting anywhere with Apple on this issue either. At least not all of us.
I ended up getting called back and engineering is clueless. No solutions.
I can’t back up completely to iTunes because my laptop does not have enough storage (I’ve got 166GB in iCloud). That’s why I need to be able to use the iCloud.
Backup to iCloud it’s fine
you should pay it early just in case.
From what I’m looking at you can’t pay earlier.
No but that is because i only have mine on iCloud
Did your phone ever properly sync and download content from your iCloud?
no, but i was really just worried about getting my pictures accessible, that will be my next thing to figure out lol
Photos in iMessage disappeared after ios13 update
