Photos in iMessage disappeared after ios13 update
After updating to iOS 13, all photos previously sent and received through iMessage are gone. Has anyone else encountered this issue and found a solution?
iPhone XS
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After updating to iOS 13, all photos previously sent and received through iMessage are gone. Has anyone else encountered this issue and found a solution?
iPhone XS
I am experiencing the same: After the update to iOS 13.0, photos sent and received under iOS 12.x are not present under "info" in imessage (but they are if I scroll up through the message history). If I send or receive a photo after the update, they are present in the "info" section. Is this a known bug? Known fix?
How many photos do you have? How long did the entire back up take?
Thx
I have sent in diagnostics from the phone, screen shots, videos of the problem on now 3 occasions. Still nothing and told not to keep trying things as I may be making things worse
I am 13.2.2. The issue started at 13.1.3 on my new phone (which was updated over air at the start setup of the phone).
And no. It won’t download anything at all that’s before I got the new phone. And iMessage still shows I haven’t downloaded everything from the cloud.
I wonder if I could also do a backup with google drive since I don’t enough have space on my computer?
I can manually back up my photos/videos to a flash drive but not everything else.
Alright, thank you for the advice.
So did your photos/videos/attachments finally index after the restore?
Close all apps, Reboot the phone, check again
Restore your phone to 13.2.2 using itunes That will fix it
does the phone actually have to be plugged in to the computer for the 24+ hours while the photos download? if so that’s unfortunately not a realistic option for me.
Don’t worry about it. mine does this sometimes. Try quitting all apps and reboot, same with iPhone, it will resolve on its own.
I just realized that not all links index so if I send you a link some index and some don’t. Any thoughts on that?
Did all of your photos and videos finally download?
Thanks for this. I guess I'll try restoring from a local backup. Like you, following instructions from @th1ef and restoring from iCloud did NOT work for me.
You’re welcome. I hope the restore from local backup works for you. I noticed my pictures indexing properly pretty quickly after...and just left the phone plugged in. Good luck.
Photos in iMessage disappeared after ios13 update