iPhone 11 Pro Max 4G LTE Signal Issue

One would think. I keep scanning the tech press for any mention of this and have found nothing. In the mean time, as I wait for a replacement from T-Mobile, (waiting for the same model to come back in stock, and hoping that a phone coming from a different lot does not have the bug) I am getting by with an old hand-me-down Moto X Android with the same SIM card. Only supports up to Android 7. Very inconvenient.

I was in Indonesia for 2 weeks and was using Telkomsel (GSM) with No issue. But it was running iOS 13.0

as soon as i got back to US, the issue occurred.. ( iOS 13.1 carrier Verizon) even after I disable VoLTE, even after i swap SIM.

my friend who sits next to me at work has same carrier, and same iOS version, but using iPhone X has no issue. So i dont think it’s carrier/network issue.

then I Updated to 13.2 Beta, carrier Verizon. The problem persist.

Signal receiver and iOS compatibility issues with CDMA ..? (i assume)

Now my iPhone Pro max running 13.2 beta with TMo (GSM) No issues.

Same issue in Germany on Vodafone (which has one of the best reception here). iPhone 11 Pro, iOs 13.1.3

First I’ve thought this was my old SIM card so I’ve removed it and installed an eSIM profile. Same result. Barely 2 lines of 4G while in the middle of the city where my Goggle Pixel 3 has full coverage. Sometimes even if it shows full 4G bars, there is no actual data connection. Rebooting the phone or cycling the eSIM profile On/Off does the trick for about 30 seconds and then is gone again.

Sorry, but I must disagree. I do not think you can rule out hardware. I had the same symptoms in the mountains of western NC and in the middle of the city of Atlanta, Georgia, 130 miles away. The replacement phone I obtained yesterday, using the original T-mobile SIM, so far, has no issues.

I have had an xs max since October of 2018, so right at a year. Had all the problems discussed ever since buying it.

It's definitely (atleast partially) software related because back in the spring apple released an update that fixed it and was even part of the update description.

I went on to ios13 beta in the summer and the problem returned but it was only like once every 7-10 days. When the official ios13 came out and I switched it got tons worse and would happen 3-4 times every single day.

There is a work around though, if you turn of volte the problem ceases but it's a huge inconvenience as I use my phone for work and often need to talk on phone while also using data to lookup stuff.

I've talked with Apple recently and they just try to gey me to talk with Verizon and talk about sim card issues but its not sim card related.

At the end of the day I paid $1500 for a piece of crap. Was going to try to convince apple to swap it out for the 11pro max but Serna it's having problems too. What a joke.

Good day

iPhone 11 Pro have a signal issue for sure I had upgraded to iOS 13.2 but the problem remains, how ever other phones like iPhone 10 max looks better, but Samsung and Hawaii works great not even a one single drop from its signal.

best, Faris

I've made a video of issue, it affecting also eSIM attached provider, because iPhone has only 1 modem.

Affected Kyivstar coverage zones make boot-loop of iPhone modem, that going reboot continuously, while you not leave B7 zone or not switch to 3G only.

https://youtu.be/kARw-qwbLcw

When I did this software update it seemed to be a little better, but I will still be in an area that historically had a great signal (with older iPhones) and my phone (11pro max) shows one bar and my call drops out and I lose the call. I have to put the phone in airplane mode for a few seconds or power cycle it and when it comes back I usually have signal again.

I have this exact problem on Verizon. My phone will go up to 1 hour at a time where it has no data service. I’m also getting dropped calls all over the place. This can happen in a location where I normally have perfect LTE. My wife, also on Verizon, has no such issues with her iPhone X. Both are on latest iOS. Given what I’ve gone through, the only conclusion is a hardware or software defect with the 11 Pro.

None of the steps below fixed the problem. I’m planning to return the phone at this point:

• Reset network settings
• Reset and erase all settings/phone and setup as new phone
• New SIM
• Replace phone with a new iPhone 11 Pro

I just got iPhone 11 few days ago and I am very frustrated with it. I am losing signal and the speaker has weird echo. This is happening mostly when I am at home. I have Verizon and didn't have this issue with my old iPhone 6. I am going to return the Phone and probably use my old phone.

I’m in the UK and bought a iPhone 11 Pro Max in February 2020 and since then having issues with data coverage once I am away from WiFi. Also when around WiFi I have to turn mobile data off before it connects. I contacted my service network provider and reset the network and data settings and it worked for few hours but once I got connected to the WiFi again the problem returned. My network provider said I should turn WiFi’s off when leak g the house but who wants to do that. Have to go in the phone each time and turn on and off settings. Furthermore, it doesn’t d]work either way. This time the reset doesn’t work. Seems there is a fault the new phones.

Yes there is a fault and Apple knows it! They deleted my response yesterday because I stated an obvious outcome to this known issue and it seems that after someone starts this process is when Apple addresses these issues. Biggest waste of $1400 ever! DO NIT BUY IPHONE 11 PRO MAX! Absolutely worst phone for reliability of service!

[ iPhone 11 pro w/ Verizon in US ].  Specifically, what is going on is when I'm driving or simply in areas where the iPhone detects new WiFi signals that I'm not connected to (or haven't before) which of course is very often and, THAT's when things seize often times.  There is some malfunction that absolutely IS the phone where, I'll lose all ability to do anything in safari or ANYTHING that would require LTE or WiFi.  What cures it at that extreme moment it happens is turning off WiFi, or connecting to WiFi, then, things function again.  This is most certainly a malfunction where the cell's detecting other WiFi signals disables the LTE connection, even if many or full bars.  I've run many trials that basically proves this to be the case, with a small amount of times it's not reproducible.  This most certainly absolutely is the phone and not Verizon.  I am brand new to Apple; If this isn't fixed in an iOS update, I am absolutely going to be switching back to Android.  I'm not paying this premium price for a phone that is THIS unreliable

In the US here with Verizon. Ok, I've figured out that there's some spots that predictably will have this odd/bad signal function despite full bars. For example, at home, I'm always fine, despite having 1 or 2 bars. A few towns over, where I work and hang out, I often have full LTE bars and yet the phone is crippled and loading a web page is like super slow dial up and calls drop CONSTANTLY and repeatedly. I'm convinced that there are certain spots where something is going on...maybe cross signals of other towers/interference of some sort? Either way, in this area, having absolute full bars and getting crippling service is intolerable. I'll have to move back to Android as it worked fine without this MAJOR issue.

Modems made by intel are junk Apple should switch back to Qualcomm if they don’t I will not buy another iPhone . I am still using iPhone 7 it has better reception than iPhone 11 I also used Samsung s10plus and reception is amazing (not a big android fan)