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ming36 Author

Level 1

50 points

iPhone 11 Pro Max 4G LTE Signal Issue

The new iPhone 11 Pro Max loses 4G signal from time to time (every a few minutes) when the Wi-Fi is off or no valid Wi-Fi hot spot is nearby.

Wi-Fi is off: The 4G signal drops to null in a sudden, and restores to full (4 bars) in 2-3 seconds. This happens regularly.

Wi-Fi is connected: The bars are steady - stay at 4 all the time.

I have tried:

Disable Auto Network Selection
Reset Network Settings
Reset All Settings
Reset All Content and Settings

None of them shows promising improvement.

iPhone XS

Posted on Sep 21, 2019 8:22 AM

Top-ranking reply

bobrod126

Level 1

13 points

Posted on Sep 27, 2019 9:22 PM

I have connectivity issues too with my 11 pro max. I live in an area with spotty connection but it’s much worse with the new phone versus my old XS Max. Upgrading to 13.1 did not help. Switched the SIM back to my old phone and it works just fine. Super frustrating.

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Similar questions

364 replies

Mar 14, 2020 10:02 AM in response to LordSkinwah

I, personally, don't have any such app and still having this MAJOR connectivity malfunction, whenever a nearby unknown/non-preconnected wifi signal is detected (but not connected to).

Mar 20, 2020 8:41 AM in response to NENoreaster

Exactly, and Apple does not care...:(

Apr 22, 2020 12:50 PM in response to Thanagor

Yes indeed this is my first iPhone and it’s been a huge disappointment regarding signal. Everything is great, terrific performance!

May 9, 2020 8:27 AM in response to Jarcresder

Can’t see the complete posts only the first few lines are shown

bilwi78

Level 1

8 points

May 25, 2020 9:01 AM in response to ming36

Is this a hardware issue or software no one seems to know not even Apple has said anything I payed 1300 dollars for an expensive phone to have this issue is a scam it’s how I feel

May 26, 2020 10:56 AM in response to Mrholland57

My first iPhone also. iPhone 11. Thought I would have the latest and greatest phone out there, boy am I disappointed with Verizon signal dropping. Probably should have never switched.

Kathhro

Level 1

4 points

Jun 8, 2020 3:47 PM in response to NENoreaster

I got the internet to work without using wi-fi by turning off LTE, VoLTE IN settings>cellular>Cellular data options>voice /data

Jun 24, 2020 1:04 PM in response to Andrei_85

Good luck, Apple does not care!

Jun 24, 2020 1:09 PM in response to Wildchinook

I still hope they are trying to figure out this 4g problem but it seems that apple nowdays it is not what it used to be once...

Jun 24, 2020 1:12 PM in response to Andrei_85

I have the iPhone 11 and I have problems with losing signal multiple times at work every day Very frustrating !!!!

Jun 25, 2020 3:01 AM in response to ming36

Can anyone from apple please clarify this 4g issue? What should we do? Hello?

Jul 29, 2020 3:39 AM in response to kgla

After 2 months of dealing with the 4g keep dropping i manage to get to apple and they swapped my 11 pro with a new phone straight away.

Jul 29, 2020 3:41 AM in response to Thithki

Go to apple. They will give you a new phone if you have warranty.

Aug 1, 2020 7:44 AM in response to userfish

Same thing happened to me on my iPhone 11 I did the same thing with the same result Feel the same as you

Aug 1, 2020 10:19 AM in response to ming36

I’m still going through this and I just got this phone last week.

iPhone 11 Pro Max 4G LTE Signal Issue