Optimised battery charging - not working?

Hi I have a new iPhone 11, and I notice my iPhone over the last 2 nights goes to 100 percent in the middle of the night. So I presume it’s not work despite settings?

iPhone XS

Posted on Sep 22, 2019 2:34 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 13, 2020 4:22 AM

Apple just released a note with the solution to our issue !


Quote :


If Optimized Battery Charging doesn't activate

Optimized charging is designed to engage only in locations where you spend the most time, such as your home and place of work. The feature doesn't engage when your usage habits are more variable, such as when you travel. Because of this, some location settings must be enabled for Optimized Battery Charging to activate. None of the location information used for this feature is sent to Apple.

Here are a list of settings that must be enabled:

  • Settings > Privacy > Location Services > Location Services.
  • Settings > Privacy > Location Services > System Services > System Customization.
  • Settings > Privacy > Location Services > System Services > Significant Locations > Significant Locations.


hope that can helps

163 replies

Oct 3, 2019 2:03 AM in response to mr_hub

Yeah maybe... weird that it worked once for you. My work SE has a battery health max capacity of 94%, my XS Max is at 96%. Or maybe there's a bug... or maybe my charging routing is so irregular that the phone doesn't know what to do. I do plug my phone into my car for car play, but when I plug in at night for the nightly charge it's usually below 50%.

Oct 6, 2019 8:14 AM in response to deroo

I have the same issue with my Iphone XS Max which is about 6 months old with 100% battery health - I have to admit that up until IOS13, I didn't charge this device overnight as the battery usually lasted a couple of days, so quite often I would charge it only when it was nearly empty. However since installing IOS13, I have charged it through the night for the last 6 nights, but it is still going straight to 100%. I would think that after 6 nights it should have figured out that I'm leaving it on charge overnight by now.


I also have an older Iphons 6S which had a new battery about a year ago (current battery health 99%). This Iphone 6S is correctly using optimised battery charging as I can see on the battery graph that it goes up to 80%, then pauses for a few hours before charging to 100%.



Oct 11, 2019 7:47 PM in response to Lawrence Finch

Battery health was always 100%, I never charge overnight until Apple released the gimmick optimized battery charge. After a week of thinking this feature was actually working, battery health declining. My bad for think Apple can design software that performs the functionality it boasts at its conference. I am going to go back to my original opinion of Apples design and test practices as being subpar and overrated.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Optimised battery charging - not working?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.