Update AppleID Settings - macOS Catalina

After installing Catalina, it asks me to update my Apple ID settings. I put in my password, and then it asks for my Mac password, which I give it. Then after a few minutes the message pops back up again. Happens on both my Macbook and iMac.


Logging in and out didn't help on my MacBook, there is too much to delete/re-add for me to want to try it on my iMac.

iMac Line (2012 and Later)

Posted on Oct 7, 2019 12:37 PM

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Posted on Oct 7, 2019 1:46 PM

Had the same problem. in my case it had to do with saving my keychain to iCloud. Click on System Settings, then Apple ID at the top then choose iCloud. It will show what is using iCloud scroll down and choose Keychain. you may have to enter your Apple ID and your computer password a couple times. keep on following the prompts.

209 replies

Dec 18, 2019 11:51 PM in response to wolliwuk

Same issue here. kept getting prompted to update my Apple ID and Keychain would never finish configuring in iCloud.


It ended up my firewall was blocking a special domain that iCloud used to authenticate users. Unblocking the url in my firewall fixed the issue.


A simpler alternative might be to sign out and back in while connected to your phones hotspot.

Oct 8, 2019 9:18 AM in response to JWolf74

THIS WORKED FOR ME!!


Turned out my iPad backup had been turned off for a few months and I didn't notice that. I just turned backup back on and went back to this issue on my Macbook, tried signing in again for the 10th time in Settings > AppleID and this time it asked me for the passcode I use to get into that iPad. Plugged that in and BAM, fixed the issue and my Macbook is good to go now. I wonder if turning that on and off on other devices would work for others, worth a try.

Oct 8, 2019 8:55 PM in response to JWolf74

I had a bit of a struggle with this; in my case I was able to resolve it (I hope( by first enabling the keychain in the iCloud preferences,, entering passwords (again), logging out of iCloud, rebooting, and then logging back in. While I was trying to log out of iCloud, I ran into a repeated prompt about Photos updating my library. Telling it to basically go ahead and leave anyway led to a message telling me that I'd lose some low-res previews, for which I carted not. That seemed to break the logjam.


However, I did almost get fooled by the whole "unlock code" .vs. "passcode" issue, as I first ran around the house looking for my phone before I re-read the prompt. Annoying.


Dear Apple: This, plus the SNAFU with the "Terms and Conditions" loop has made this the worst macOS update in a long while. I feel like I'm back in the days of 10.3 or so. It's doubly-difficult when you're visually-impaired, as all those prompts and loops are disturbing.

Oct 9, 2019 5:01 AM in response to timmacman

with Apple Support on the line, I did the exact same thing on my iMac: I created a new user profile and was then able to log on to my Apple Account, use iCloud, etc.

Apple Support recommended that I erase my boot drive and do a new install of Catalina, which I did.

So far, all is well, EXCEPT that the App Store app says I have no purchases, which is decidedly not true. I have not been able to figure out that one yet. I assume I will not be able to use PixelMator Pro, etc., but I have not yet tried.

Oct 12, 2019 8:08 AM in response to JWolf74

Add some more data. My iMac gets the notification badge any time

I unlock on iDevice. I go through the "update data" process, lock the iDevice,

then unlock and bag, notification badge.


However, I think I may have found the culprit. I go to my Apple ID

in System Preferences on the iMac, then disable "Find My iMac",

an voila, no more stinking badges. I have tried a couple times now

it it seems to have stopped. It seems there is some issue with the

new "Find My" app. With my iMac, turning off "Find My" is not that big

an issue since if some one breaks into my house, there are a lot more

important things than my iMac I will be worried about. However, with

a laptop, that could be a serious issue.

Oct 28, 2019 8:46 AM in response to JWolf74

After upgrading to Catalina, it asks me to update my Apple ID settings. On entering the password it would cycle through several error messages and requested input with no success. Keychain choice was not in my iCloud backup list. I did manage to partially disconnect from iCloud but that did not change the issue. A couple of other oddities. Apple mail would not sync with some previously used accounts. In fact when I tried to send an email from my iCloud account, the email send window kept flashing up on the screen. Another oddity was that I couldn't add a CD to my music library, the list of songs on the CD would flash up then disappear, similar to the email issue. On login the sharing window of System Preferences would automatically open. Each time Safari was started it would open a login page for Outlook365. To use Parallels I had to restore the virtual machine from Time Machine before it could be accessed.


Soooooo.....my solution was to create a new user account with administration capabilities. Lo and behold, it seems too have worked. I can authenticate to iCloud. So far it seems to be fine. Now I need to move my folders to this new user along with Safari bookmarks. Passwords I will due by hand although there are instructions available for moving the key chain data to the new environment. This is relatively easy as I keep a log of them which is usually ;-) up to date.


As to the cause of this, I have no idea. It should be noted that my virtual machine hd space is over 40Gig.


Hope this helps some one.

Nov 9, 2019 5:30 AM in response to jmschedler

Update to my reply i just posted.


I did get my keychain to engage. The credentials were still being asked for so I rebooted. This didn't help but I did go into the app store and it was asking for my login so I did and now the credentials are no longer being asked for.


I don't know if it was the reboot after getting the keychain to engage (after several entries of my icloud password and login password) or just signing into the app store separately. One of the two or the combination after getting the keychain to engage finally removed that dreaded RED CIRCLED 1 above the system settings for apple ID.


Nov 10, 2019 3:43 AM in response to jmschedler

Another update

Mine has not reset so it seems to have worked


again I had to enter my iCloud password and computer password several times before my keychain engaged. I did not log out of iCloud. After my keychain engaged I rebooted and made sure I signed in to the App Store (it said I wasn’t signed in and that icon was greyed out). So between getting the keychain to engage, rebooting and signing in separately to the App Store it seems to have worked

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Update AppleID Settings - macOS Catalina

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