Update AppleID Settings - macOS Catalina

After installing Catalina, it asks me to update my Apple ID settings. I put in my password, and then it asks for my Mac password, which I give it. Then after a few minutes the message pops back up again. Happens on both my Macbook and iMac.


Logging in and out didn't help on my MacBook, there is too much to delete/re-add for me to want to try it on my iMac.

iMac Line (2012 and Later)

Posted on Oct 7, 2019 12:37 PM

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Posted on Oct 7, 2019 1:46 PM

Had the same problem. in my case it had to do with saving my keychain to iCloud. Click on System Settings, then Apple ID at the top then choose iCloud. It will show what is using iCloud scroll down and choose Keychain. you may have to enter your Apple ID and your computer password a couple times. keep on following the prompts.

209 replies

Oct 7, 2019 8:13 PM in response to JWolf74

So it appears that none of the solutions here are permanent. Signing out and back in to Apple ID, Toggling the Keychain and Resetting the Apple ID password all only provide a temporary connections. Within a few mins to an hour, the system resets itself back to a system alert notification that asks you to update your Apple ID again. These suggested fixes do work, but only temporarily!! 




Obviously Apple Support doesn't know how to fix this yet either and are closely watching the discussion  threads. This is a deep software issue and a huge bug that should have been caught.

Oct 9, 2019 5:10 AM in response to Zardon

Has the same problem on my Mac Pro Catalina installation. Apple may have corrected a sever bug as I was able to clear the AppleID flag and get all functions including keychain working by putting in my iCloud password and User password this morning after 2 attempts. All services are working now including iCloud Keychain.

Oct 11, 2019 11:33 AM in response to TCR4x4

The issue would seem to be related to the process used when setting up the Mac initially with the Apple ID. Maybe do the fresh install and do not log in at all with the Apple ID at all during the setup. Wait to do that once the Mac is up and running fully. Then it will go through the Apple ID joining and setup things but not be while the initial account was being setup.

Oct 11, 2019 4:51 PM in response to radougherty

I got the prompt to update iCloud that would never resolve. I was unable to sign out of iCloud. I was unable to check keychain. I changed my iCloud password. Nothing worked. This, in addition to horrendous networking issues preventing communication with other computers.


MY SOLUTION: I restored a backup of Mojave and now all is well!


I've been a happy Mac user for 5 years and until Catalina every OS update has been smooth and problem free, even early releases. In this case I'm going to wait a few months before giving Catalina another shot.

Oct 27, 2019 5:13 PM in response to Michael Keenan

I'm having the same issue. I tried what you said Michael and it didn't work. My keychain was not checked so I checked it and it asked me to enter my apple ID password a couple times and also my macbook password and then it finally checked the box but a short while later it asked me for my apple ID again. Then I decided to check to see if Keychain was still checked and it wasn't checked anymore. No clue what is going on. I tried checking the Keychain box again and entering my password again and it just keeps asking for my apple ID

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Update AppleID Settings - macOS Catalina

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