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mac wont wake from sleep after Catalina upgrade

Upgraded to Catalina several hours ago. iMac has gone to "sleep" 4 times and each time failed to "wake". Had to do "hard reboot". Anyone else?

Posted on Oct 8, 2019 1:26 PM

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Posted on Oct 8, 2019 7:06 PM

Same here. After update to Catalina my Mac will not wake from sleep following inactivity or forced sleep.  Ran first aid with no problems detected, and energy saver settings are set to default. Not good.

MB Pro Retina Early 2013.  

225 replies

Nov 6, 2019 3:11 AM in response to den.thed

I have tried resetting the NVRAM/PRAM and it does not resolve the problem. Safe mode also does not resolve the problem. I am using a 2015 MBP with OS 10.15.1 and the problem persists in safe mode. When I lock the screen and then wake the computer, I can see the mouse cursor and it responds to motion commands, but there is no login window and I can't get back in without a hard reboot. If I change the settings so that it doesn't lock when it goes to sleep, and then I put it to sleep, it wakes up just fine. The problem is with the login window.


When it is in this mode, the letter and symbol keys, <esc>, <delete>, <tab>, <enter>, <space>, and the arrow keys all turn the screen gray when pressed.


On a related note, I tried setting the login options so that it displays the login username and password entry box on boot, and that's also broken (seems to be trying to put the password into the username box, won't allow access to the password box) and won't revert back to list of names when set to.


Catalina seems to have broken the login functionality - or addressed security concerns to the point where the computer is unusable.

Nov 12, 2019 12:55 PM in response to wstanfill

I have this problem on a brand new 2019 iMac 27" with Catalina installed on a new partition without any third party applications (just a clean install). The last Catalina update macOS 10.15.1 didn't fix it. The only way to wake up Catalina after sleep is to unplug the power cord for at least 30 minutes and try to turn it on again.

I'm using my Mojave partition until this is fixed.

Nov 15, 2019 2:44 AM in response to wstanfill

My MacBook Air crashes during wake-up. Sometimes it crashed during sleep (can hear the boot sound with closed display). But only at night or after night. Maybe caused by changing to another date next morning ? No crashes if it wakes up the same day. This happened after changing the SSD (now 1GB). Before I updated to Catalina but is was stable until SSD change. Thanks much for any hint.

Dec 6, 2019 2:41 AM in response to wstanfill

I was having this problem on a 15" MBP 2019, then again on the 16" 2019 MBP I swapped it for.


Basically, your Catalina install comes with a bunch of extensions for running RAID hard drives (most users won't ever do this). Something about at least one of them is broken. I haven't worked out exactly which ones cause the problem, but they can all be safely removed if you don't use RAID HDDs.


They can be found in MacintoshHD>Library>Extensions. Make sure you're looking the right right Library folder, you want the one on in Macintosh HD, NOT the one under your username. I made a backup of them just in case, then cleared out the following .kext files:


ACS6x

ArcMSR

ATTOCelerityFC8

ATTOExpressSASHBA2

ATTOExpressSASRAID2

CalDigitHDProDrv

HighPointIOP

HighPointRR

PromiseSTEX

SoftRAID


Since I was on a very fresh install, I expect these are all the ones which come with Catalina as standard. My machine has since been waking from sleep successfully and quickly every time, even with multiple displays and USB-C devices plugged in.

Dec 31, 2019 6:01 AM in response to alireja

I have similar issue with MacBook Pro 13" 2017 model. It was all working fine and while at work, I went on a break for an hour and when came back it was like dead. It was not responding any keypress and I tried everything I could. Next day I brought it to Mac repair Center (Dr. Mac in Chandigarh), they reconnected the battery and it started just fine. They said not to put it in sleep mode for long but same day on work it went in sleep and after 10 seconds I tried to wake it up but i was late so it was dead again. I called the repair center and asked them what they did to fix it since I was not in the situation to bring it back to them. They said to reconnect the battery.


I opened the bottom panel and reconnected the battery, it started normally. I turned off sleep mode on battery or power adapter. I am currently running macOS 10.15.2 and no idea if it's a hardware or software issue. I am hoping it's just a macOS glitch and apple will fix it.

Jan 2, 2020 4:00 AM in response to Tom_Hamburg

Almost same thing happens to my MB Air 11". I think it is related to the new SSD (I upgraded from the original 500GB to 3rd party 1 TB) which I installed at the same time that Catalina (from Sierra). But I don't see any clue on how to solve it.

I will pay attention to what you say about next day. But I see it is also battery-plugged related, or when the lid is closed for a long time.

Sometimes it shows the login window, but after writing user and pass and click return, it hangs completely.

My SSD is encrypted, what could make it worst to solve the issue. Thank you for any hint, too.

mac wont wake from sleep after Catalina upgrade

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