mac wont wake from sleep after Catalina upgrade
Upgraded to Catalina several hours ago. iMac has gone to "sleep" 4 times and each time failed to "wake". Had to do "hard reboot". Anyone else?
Upgraded to Catalina several hours ago. iMac has gone to "sleep" 4 times and each time failed to "wake". Had to do "hard reboot". Anyone else?
+All-
I contacted J5 create customer service and they said they had a work around until new driver is updated:
It worked for me:
j5create Customer Service (Support Ticket System - j5create)
Oct 15, 2:32 PM EDT
Hello Debbie
Before installing the latest driver software, it will require that we uninstall any currently installed j5create device driver first.
Please uninstall the driver software for the j5create USB adapter by doing the following:
1. Click on the desktop background
2. In the upper left-corner of the display, locate and select "Go" then select "Computer".
3. Select "Macintosh HD".
4. Select "Library".
5. Select "Extensions".
6. Find the following: "AX88179_178a", "MCT_trigger2.kext", "Trigger5Core.kext", "DJTVirtualDisplayDriver", "MCTTrigger6USB" and/or "MCTTriggerGraphics.plugin.
7. If any of these files exist, drag each of them to the trashcan.
After completing the uninstall process, proceed with the following:
Immediately after installing the device driver, please do the following:
Finally, after the computer has fully rebooted, plug the display adapter into a USB port directly on the computer, then connect the video cable into the video OUT port on the j5create adapter and into the video IN port on the display. Power on the display and ensure that the display is on the correct input mode, i.e. on VGA, HDMI, DVI. From here, on the connected display, you should see the desktop background and the display should now be ready to use.
However, if the display does not activate after everything has been connected, I recommend that you do the following:
Please be aware, If you are running the official release of macOS 10.15, we do not guarantee that this driver will allow for optimal functionality of j5create USB display adapter on your system. However, the driver being provided has been tested with the official macOS 10.15 Catalina release and we can confirm that the driver should allow for moderate functionality of the j5create device on macOS 10.15. Depending on your system specifications, you may experience general bugs. General bugs/glitches are to be expected with the beta driver, however we welcome all feedback!
Please let us know if you have any questions or concerns regarding to this matter!
-Kathleen
It depends which mac you have, apple have updated kernels only on old versions, I had sleep problems even with native blade apple SSD, 512GB for imac Late 2013, and sudo command helped
I've already fix te problem.
It was an hardware issue on the motherboard. My tech guy repaired it to me, the problem is gone.
Same problem I reset NVRAM or PRAM. Still once asleep hit any key and keys light up but screen is grey even tapping power button once. I can see on Touch Bar that I am logged in but still no screen. NEED FIX ASAP PLEASE APPLE.
I have the opposite problem - my iMac won't go to "sleep" no matter how many times I check the settings - the settings are correct, they are no different from the settings I had with the previous OS. My MacbookPro is having the same issues - it never goes to sleep now.
I have the same issue 2017 MBA and I've tried the workarounds, none of which works. It did look like some people had this issue in Beta, so surprised Apple hasn't put much attention around this. From a user standpoint, this is a critical issue. Maybe a tweet to Tim Cook might help, lol.
can you edit your comment to just say someone fixed it for me but don't know how they did it. you wrote a paragraph just to say a file was deleted but you dont know which one ? just put in the name of the file we can figure it out from there.
It sounds like the issue then is a block in the OS based on privacy rules, perhaps Apple will get out a quick version update on this and other issues on forums for Catalina? Most seem to be permissions based on what should be plug-in-play...at least we know security is tight!
I can't fix it, I have a way where i keep it up all day but everytime it goes to sleep, it needs a full reboot. happy to say, I totally save everything on the cloud but it still is a huge time waster. I get one external monitor to work, but I have to do it *** backwards. I have tried almost everything on here to no avail. I am just hoping j5 fixes or mac does soon.
I am having the same issues I called apple care and they can't figure out how to fix it. I have to do a hard reboot every time my Mac Book Pro goes to sleep. We have tried all suggestions on what might fix it but if apple care doesn't know how to fix it I guess I'm screwed. Apple needs to fix this problem soon or figure out how to fix it.
I installed Catalina on my MacBook Air. Now it will not wake up from sleep mode. I have to force a shut down and reboot. I've reset NVRAM and SMC per Apple support instructions and it has not fixed the problem. Further calls to Apple Support have been a waste of time Has anyone got an answer?
nothing in this entire thread has been able to fix EITHER of my macs.. - i dont use jcreate, or have ANY drivers installed whatsoever for anything other than the OS. those KEXT files mentioned before do not exist on other of my machines. i wiped the hard drives, and deleted the APFS containers on both machines.. and ONLY installed Catalina - NO OTHER HARDWARE CONNECTED.. and they will NOT wake from sleep! 2012 imac and 2014 MBP
So I had the monitor working with the J5create after all the hours on phone with support - deleting drivers etc....and the monitor is not working. Is there another adapter I can use besides J5create to get my monitor synced up.?
I use two monitors - one hooked up with thunderbolt and the other J5 and my laptop.
Same here, I've reset NVRAM and booted in safe mode several times, ran first aid, removed and reinstalled programs. Doesn't wake... at least the screen doesn't turn on... keys light up, seems to be somewhat "awake"
I have Macbook early 2016
I also have to run Parallels for work (partitions the hard drive and runs windows via Parallels software, maybe that's it? )
Anyway, not waking from sleep so I've had to set it to never sleep while plugged in. Every morning though, I'm completely rebooting. Can't be a good thing, and quite annoying.
Anyone know of other solutions?
HEY APPLE HOWBOUT A RESPONSE HERE????????
PEOPLES EXPENSIVE COMPUTERS SUCK RIGHT NOW BECAUSE OF YOUR WONDERFUL SHINY NEW CATALINA.
Computers won't wake after upgrade, so fix this. Talk with your community.
when I put my computer to sleep and then return to it my mini-MAC is off and I have to turn it on in order to access the opening screen, enter my password and start up all over again. What can I do so that I just hit a key on my keyboard and have access to my active computer screen?
mac wont wake from sleep after Catalina upgrade