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I contacted J5 create customer service and they said they had a work around until new driver is updated:
It worked for me:
j5create Customer Service (Support Ticket System - j5create)
Oct 15, 2:32 PM EDT
Hello Debbie
Before installing the latest driver software, it will require that we uninstall any currently installed j5create device driver first.
Please uninstall the driver software for the j5create USB adapter by doing the following:
1. Click on the desktop background
2. In the upper left-corner of the display, locate and select "Go" then select "Computer".
3. Select "Macintosh HD".
4. Select "Library".
5. Select "Extensions".
6. Find the following: "AX88179_178a", "MCT_trigger2.kext", "Trigger5Core.kext", "DJTVirtualDisplayDriver", "MCTTrigger6USB" and/or "MCTTriggerGraphics.plugin.
7. If any of these files exist, drag each of them to the trashcan.
After completing the uninstall process, proceed with the following:
- Click on the link below, from the link select "Download" to download the driver install file:
- https://drive.google.com/open?id=1PjCh4IlcJ6s7Y2UXRTC_6US8jDXxWbp4
- Open Finder, then select Downloads
- Locate and right-click on the file labeled as: "J5craete_...,,select "Open" then "OK".
- Select "Open" when prompted, then proceed through the installation process to completion, i.e. select "Continue", "Install", and enter your password when prompted.
- Select "Restart" to complete the installation and restart the computer.
Immediately after installing the device driver, please do the following:
- Open System Preferences > Security & Privacy > General
- From Security & Privacy, click the padlock icon in the lower-left corner, then enter your user login password when you are prompted for it.
- -While the driver is being blocked, you will see a message stating"System software from developer "Magic Control Technology Corp.","Asix Electronics", "WEI LU SU", and/or "Philip Jordan" was blocked from loading.", and the option to select "Allow".
- Select "Allow" to enable our drivers from "Magic Control Technology Corp.", "Asix Electronics", "WEI LU SU", and/or "Philip Jordan"
- Note: If you have previously installed and allowed these drivers, you will not need to re-allow the drivers. Please proceed to step #4.
- From, System Preferences > Security & Privacy, select the Privacy tab.
- Along the left-pane, locate and select Screen Recording
- Check-Mark the box for "DJTVirtualDisplayAgent"
- Click the padlock icon in the lower-left corner to save all changes.
- Click the Apple Menu icon, select Shut Down...
- After ~15 seconds, press the power button to power the computer back on.
Finally, after the computer has fully rebooted, plug the display adapter into a USB port directly on the computer, then connect the video cable into the video OUT port on the j5create adapter and into the video IN port on the display. Power on the display and ensure that the display is on the correct input mode, i.e. on VGA, HDMI, DVI. From here, on the connected display, you should see the desktop background and the display should now be ready to use.
However, if the display does not activate after everything has been connected, I recommend that you do the following:
- Disconnect/reconnect the video cable from/to the j5create USB display adapter.
- Open System Preferences > Display > Arrangement
- Check, then un-check, the option for Mirror Displays.
Please be aware, If you are running the official release of macOS 10.15, we do not guarantee that this driver will allow for optimal functionality of j5create USB display adapter on your system. However, the driver being provided has been tested with the official macOS 10.15 Catalina release and we can confirm that the driver should allow for moderate functionality of the j5create device on macOS 10.15. Depending on your system specifications, you may experience general bugs. General bugs/glitches are to be expected with the beta driver, however we welcome all feedback!
Please let us know if you have any questions or concerns regarding to this matter!
-Kathleen
