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Echo on speaker calls iphone 11

Hi, either when i call some one or some one call me when i am using spekear if it not iphone the other person hear there self, if bith person have iphone 11 which is my case both hear themself with the echo... How to fix???

iPhone 11

Posted on Oct 12, 2019 8:24 AM

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Question marked as Best answer

Hello Wilson1002,


Thanks for using Apple Support Communities! I see you're having an issue with speakerphone calls, and I'd like to do what I can to help out.


Are you using a case on your iPhone? If so, remove the case and test. If a case is not fitting correctly, it can cause issues with the speaker and microphone.


If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker has some additional troubleshooting steps.


Cheers!

Posted on Oct 17, 2019 6:44 AM

291 replies

Dec 27, 2019 11:15 AM in response to KevinThomas55

I called apple support again last week and complained again. First they didn't take me serious again. The person I talked with at Apple support kind of freaked out when I mentioned that there is already a forum online about this problem. After a long conversation he finally gave me an address of Apple in Ireland which I can use to send my complaint. In this complaint I'm going to mention this forum also and I have collected several serial numbers of my friends which are also experiencing this problem. I hope that they will acknowledge this problem after reading it. The person I talked with at Apple support kind of freaked out when I mentioned that there is already a forum online about this problem.

Dec 27, 2019 3:22 PM in response to Wilson1002

I just spoke to Apple support and they said they never heard of the issue. Then ran a diagnostic on my phone and said that my software was out of date. When I read my iOS version and build it turns out I was up to date. They didn’t have a reason and said to bring it into a store to be looked at. My phone is a couple of months old and no other issues.

Dec 28, 2019 1:15 PM in response to Joseph_S.

It’s not the case. I took my phone case off and it’s still does that. I have iPhone 11 and my gf have iPhone 11 Pro. Both phone have a hissing and nosiey when both on speaker. When I use my other brother iPhone 8 and my little sister iPhone X. It doesn’t do that.


ita a manufacturer issue with the speaker on the new phones that just came out.

Dec 29, 2019 8:18 AM in response to Wilson1002

This is a huge problem for my father-Apple please fix!


I purchased this phone (iPhone 11) for my father as a Christmas present. He has muscular dystrophy and literally does not have the strength to lift the phone too his ear. Speaker is the only way he can make calls. But everyone he calls complains about the echo. Please fix this issue. He has enough to deal with on a daily basis- this should not be an additional struggle.


Adjusting the volume button or plugging in the headphones is beyond his capabilities on his own. So the troubleshooting options are less than helpful- though understood.


Really hoping something can be done.

Jan 1, 2020 11:17 AM in response to Wilson1002

The echo on speaker issue happens when I connect to my car on blue tooth.


It happens in or out of the case.


It happens if I turn down the speaker.


It happens if I turn the speaker phone off and on again


I rolled back to a previous IOS and wiped the data.


it happens no matter who I call.


it disrupts the responses I hear from the caller.


This isn’t a design flaw. It’s a safety hazard!


I took the phone in for diagnostics. They said it’s fine.


When I pointed out the echo after a proof-of-issue call they said it was because I was inside the store! 🤣


i called the support line, and they told me to call back on a different phone because they could not understand what I was saying due to the echo.


I have the syslogs.

I have case numbers.


I am not exaggerating. I have the data to prove it’s an issue.


I bought a phone, that does not work like a phone.


I will try again with a completely different “genius” on Saturday.


I will be sure to point out that in the event of an emergency, the speakerphone feature is used to communicate with tactical teams and emergency personnel.


Even if they give me a new phone, the moment I update the IOS to comply with security protocols, my ship is sunk again.


My iPhone is so secure, I can’t even use it! Lol!

Echo on speaker calls iphone 11

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