Echo on speaker calls iphone 11

Hi, either when i call some one or some one call me when i am using spekear if it not iphone the other person hear there self, if bith person have iphone 11 which is my case both hear themself with the echo... How to fix???

iPhone 11

Posted on Oct 12, 2019 8:24 AM

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Posted on May 2, 2020 4:30 PM

At first I thought it was the case because it had no holes at the bottom, so it was covering the speaker and mic, but even without it there would be an echo. So I took my phone during the week of purchase to T-Mobile and the manager was not helpful at all. He kept telling me it’s normal, it happens sometimes, it’s a network problem, the phone is not defective. But he told me my only options were to send it to Apple or Get a different one with my insurance. He didn’t even try to help, nor touched my phone at all!


The closest Apple store to my town is 2 hrs away, so I took it to the Geek Squad at Best Buy instead. They checked my phone and even though I saw the screen showed “issues found” they said the phone was working properly, but they could send it out to Apple to have it checked and it would take about a week. I work from my phone, so I can’t afford to be without it for a week. It was very frustrating because until this day, there is no solution to this problem online.


I finally visited an Apple Store and thank God the associate knew what he was doing! He took my phone for a few minutes, came back and told me there were no problems with the device, but he had me reset my network settings. IT FIXED THE ISSUE! I can’t believe it was that simple and no one could help me before. I almost purchased a new phone.


It has been months since that day and just a few days ago the echo came back, but it went away by resetting the network settings again.


Before you waste more money on another phone or your time waiting for them to fix your phone, TRY RESETTING YOUR NETWORK SETTINGS.


General > Reset > Reset Network Settings

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291 replies

Oct 17, 2019 6:44 AM in response to Wilson1002

Hello Wilson1002,


Thanks for using Apple Support Communities! I see you're having an issue with speakerphone calls, and I'd like to do what I can to help out.


Are you using a case on your iPhone? If so, remove the case and test. If a case is not fitting correctly, it can cause issues with the speaker and microphone.


If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker has some additional troubleshooting steps.


Cheers!

Nov 12, 2019 1:05 PM in response to Kapoaj

We have same problem. It is not the case, does it with or without. We have Sprint and the techs could not fix it. They said phone was defective. We received a brand new one and it does the same thing. Very upset with these new phones. Should have kept out 6plus. We had not issues other than they would not hold a charge anymore

Nov 17, 2019 12:37 PM in response to Bozko1

Wow! I have the problem too! It's s bad, I left my iPhone 11 in the box now and just use my iPhone 8S again. I have tried 3 times to use the iPhone 11 and activated it, yes THREE times. I have better things to do.


All echo and feedback by the people I'm talking to and Bluetooth sounds like a helicopter to them too.


They need to recall these phones and give us new ones.

Nov 17, 2019 12:37 PM in response to Wilson1002

Wow! I have the problem too! It's s bad, I left my iPhone 11 in the box now and just use my iPhone 8S again. I have tried 3 times to use the iPhone 11 and activated it, yes THREE times. I have better things to do.


All echo and feedback by the people I'm talking to and Bluetooth sounds like a helicopter to them too.


They need to recall these phones and give us new ones.

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Echo on speaker calls iphone 11

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