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AirPods Pro Ear Tip Fit Test fail (seal is actually good on both sides)

Ear tip test for me got passes on both ears straight away and multiple times with both medium and large tips on first couple days after I got them

However, since then, the left consistently fails the test when I check despite the left bud being just as sealed as the right one with identical sound as the right whether ANC/transparency/off selected. Medium and large tips have same result - left fails the tip test every time. Tried un-pairing from iPhone, resetting the pods the setting up again, but no different.

My thoughts are a glitch in the code for the ear tip test that goes wrong after a few days and a future release will solve.

Contacted Apple Support yesterday who had agreed they have seen reports of this already. They got me to send them a full set of logs from iPhone for analysis then will get back to me once their engineering team takes a look.

Very happy with product generally and no problem with function or sound quality.

But something to keep an eye on...

iPhone XS Max, iOS 13

Posted on Nov 8, 2019 8:30 AM

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Question marked as Top-ranking reply

Posted on Nov 26, 2019 11:32 AM

There is a fast growing forum thread over at MacRumors that is reaching the conclusion that this is a hardware/design issue. Dirt, sweat or some other substance gets thorough the mic grills and affects the fit test. Cleaning the mic grills doesn't seem to help, as the substances may have already passed through them.


Folks have been shipped new AirPods Pro by Apple and the test result is initially a "pass", even with ear tips from an original pair of AirPods Pro. AirPods Pro that are several days old fail the test with the original ear tips or new ear tips. So, the ear tips don't seem to be the issue.


"Fail" results always happens after several days or use of the new AirPods Pro (time for foreign substances to get through the grills and to the mics, etc.).


Unfortunately, this seems to be a product design/hardware issue.


116 replies

Feb 20, 2020 2:30 PM in response to Dell_K

Sucking on the mesh of the inward-facing microphone and equalizing my ears did not work for me. What eventually did, as I just tried moment ago, is to use a piece of Loctite Fun-Tak (more generally known as Blu-Tack) on the inward-facing microphone mesh. I rolled up a ball of Fun-Tak, pressed onto the mesh and then removed the Fun-Tak. I repeated this several times. Now both ear buds are passing the Ear Tip Fit Test - they had failed the past couple of weeks. The sound coming out of the AirPods Pro is significantly better. Perhaps AirPods Pro failing the test is also an indication that it's time to clean your ears :D

Apr 28, 2020 12:30 PM in response to Dell_K

Refitting, resizing, and the sucking method doesn't even work at all. I still fail the tests in both ears. Luckily I have these on Apple Care.


I'm definitely chalking up that these first gen Airpod Pros have design flaws. Because if it isn't this issue of ear tip fit tests failing, then it's the other issue in another long support thread about how these pros naturally fall out of your ears a lot. I never had to readjust wireless buds so often in my life and we shouldn't have to resort to band-aid solutions such as stickier airpod cases to get it to work.


They definitely need to improve things with the next model, but sadly I fear I'll probably skip out any next gen and go for the new over the ear Airpods X headphones they are rumored to be making that are like their beats. I prefer over the ear anyway, but just for doing video conference meetings at work I prefer to use something that looks more discrete.

Apr 28, 2020 12:54 PM in response to TCampbell76

Have your AirPod Pro ever passed the ear tip fit test? If they used to but not anymore, try using something like Blu-Tack (I used Loctite Fun-Tak) on the inward facing microphone mesh. I described that in a few comments above. I agree there's definitely a design issue with the AirPod Pro. A user shouldn't have to resort to cleaning the microphone mesh with a ball of sticky Blu-Tack or sucking on them.

Apr 28, 2020 3:04 PM in response to Changren Yong

I do really like the AirPods Pro but there is definitely a design issue with them. I replaced them a few times due to rattling or buzzing, lack of bass and persistent failure of the fit test. The fit test is a cool idea but is frustrating because it starts to fail within a few weeks of starting to use a new AirPod pro (the right one fails first for me). I also often hear a buzzing or vibration when I talk on the phone. Maybe the active noise cancellation and particularly the active EQ might be the culprit causing problems? I totally agree with Changren that we shouldn’t need to suck them or use Blu-Tack to fix them periodically. I can’t image doing that is good for whatever delicate parts are inside the AirPods Pro. The easy pairing and automatic recognition of them on your other iCloud devices, compact size and overall ease of use and sound quality (when they are working) overrides the many quirks (for me). I guess the saving grace for these is the tight integration into Apple’s devices.

May 6, 2020 11:28 AM in response to MikeHsu_tw

Have you tried this?


"Sucking on the mesh of the inward-facing microphone and equalizing my ears did not work for me. What eventually did, as I just tried moment ago, is to use a piece of Loctite Fun-Tak (more generally known as Blu-Tack) on the inward-facing microphone mesh. I rolled up a ball of Fun-Tak, pressed onto the mesh and then removed the Fun-Tak. I repeated this several times. Now both ear buds are passing the Ear Tip Fit Test - they had failed the past couple of weeks. The sound coming out of the AirPods Pro is significantly better."

May 16, 2020 11:54 AM in response to Changren Yong

Bought some Loctite Fun-Tak on Amazon for $4. Your suggestion really worked. I just found that you have to push it into the mesh firmly and do it several times as my first attempts did not get the job done. I just use it to clean all the meshes and the microphone hole. Not sure which one fixed it, but it now works perfectly. And I had tried all of the tips several times before, adjusted, cleaned, etc., but nothing worked. But the Fun-Tak did the trick, so great suggestion, and many thanks. It definitely improved the sound and noise cancellation.

Jun 10, 2020 6:37 AM in response to Dell_K

I purchased custom skinned AirPod Pros from a 3rd party and started to experience the same issue with my right ear. I sent them back for troubleshooting and they found under a microscope that the mesh area on the body of the earpiece was clogged with oils and earwax. You couldn’t see it by the naked eye. Once that was thoroughly cleaned with a brush and wiped down, perfect seal test again. Apparently the mesh area contributes to measuring the seal. My retailer sent me a cleaning kit to help keep them clean going forward.


Jun 15, 2020 11:13 PM in response to Dell_K

Yeah I've had the exact same issue, on the first few days I had em they both passed fine and the seal was great, over time I noticed my right airpod when on Noise Cancellation just a bit more sound leaked in through the right ear. It got a bit worse over time and now it's impossible for me to pass the ear-tip fit test in my right ear, I have no idea if it's a design or hardware flaw that caused the noise cancellation in my right ear to be more weak. It confuses me since they fit perfectly fine the day I got them. Still haven't tried to fix this issue.

Jun 17, 2020 12:42 PM in response to Matblaxck

@Matblaxck: AirPods Pro uses both inward- and outward-facing microphones to adjust its noise-cancelation (200 times per second). If the mesh covering the microphone is clogged, it is less effective. I can actually tell the difference in sound quality even when the active noise-cancellation is disabled when the earbud is failing the ear tip fit test.


The inward-facing microphone mesh on your AirPods Pro is most likely clogged with ear wax. I have great success using a product similar to Blu-Tack (or Loctite Fun-Tak) to clean the clogged microphone mesh. Just roll a ball of Fun-Tak, press it firmly against the inward-facing microphone mesh, remove the ball of Fun-Tak , and repeat this process a few more times. That should take care of it.

Jun 19, 2020 11:32 AM in response to Changren Yong

I'm somewhat happy to report that I'm another Blu Tack success story. I tried everything else everyone has mentioned and NOTHING work. I wish the APPs had been better designed to avoid this issue altogether but I can also confirm the Blu Tack solution does work. I discovered you have to really push the tack down on the mesh to get it to work but I'm now getting a good seal confirmation from the fit test now. Note: despite the failed fit test message, my APPs never sounded bad or failed to get the noise cancellation seal it needed to perform. I wish I didn't have to clean the APPs as thorough to get a passed fit test but the Pods have always sounded great. And that's coming from a musician who uses $1000 custom molded In-Ear Monitors regularly. I'm going to add the Blu Tack to my normal cleaning routine and I hope the issues doesn't resurface.

AirPods Pro Ear Tip Fit Test fail (seal is actually good on both sides)

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