I’ve only had my AirPods Pro for a bit over a month and my right AirPod has a rattling noise which originally was just when I coughed or cleared my throat and now it’s litterally every slight move it rattles. I use them primarily at the gym and it is the most annoying experience. I have disconnected my AirPods and re set them up but it’s still occurring. I don’t have the money for new ones as I’m about to start University is this something that Apple can fix?
Yes, I am experiencing the same issue too, it originally started with my right Airpod, I got that replaced with their DIY service but now recently it has started with my left one too. Songs with heavy bass or when running, it seems to very noticeable, One thing I’ve noticed, I don’t know if it’s the same with everyone else but when the AirPods are on the “OFF” position it’s not noticeable at all which I find very strange.
My right one started this behavior last night too. Had the left one replaced a few weeks ago. I went to chat with Apple support and they’re shipping me replacements for the left, right, and case this time. I can’t say I’m confident this will be the last time it happens though :(
I've had this problem as well. I took it to the Genius bar. It was my right AirPod Pro. They replaced it for me. For awhile the pair of them worked great, old and new. I've had the new one for about a month now and it's begun rattling again. It seems as if there's some inner membrane that is gradually coming loose.
I recommend asking Apple to replace an earpiece if you experience this problem yourself. The AppleCare cost for the Pros are totally worth it if this keeps happening. I would say if you haven't gotten AppleCare for them yet, do it right now.
To anyone concerned it seems the latest beta update (ios 13.1.4) fixed this issue. I first noticed the problem in a bus so I’ll update as soon as I’m able to test them on one, but from my testing by shaking my head and walking I cannot longer hear the rattle. :)
I had same thing. Did a chat with Apple. They sent me new airopod pro. All good.
As an aside, while I was at it, I replaced both since they gave me the option.
Beware, they may send you two that have different firmwares. That what occurred for me.
So if your new pair of airpods pro won't "pair", check the firmware on both.
To do that, I had to pair each separately to check the firmware.
To repair, I just placed both in case and charger overnight. Firmware was upgraded.
HOWEVER, if you do this, you will then need to have your iphone (or whatever) unpair each before you reset them. That means, hit the "i" button and tell it to forget this device.
Then place both in case and reset them.
i am having the same issue with the left one, rattles when I cough or certain frequencies. Called Apple support, went through the motions of resetting, checking firmware, they are making me go to the Apple store So some Genius can tell me they have to replace it. Sounds like a waste of both are time, just send me a replacement and stop the hassle. Expected more from Apple guess I will share this issue with social media.
It’s a one year warranty too. However, careful they don’t try to charge you $25/£25 under AppleCare+ if you have that. AppleCare is only for accidental damage caused by your carelessness.. not a manufacturing fault!
AppleCare shouldn’t come into it... they’re covered by a 1 year manufacturer’s warranty. And, in the UK, we’re covered by the Consumer Rights Act 2015 which also compels a retailer to replace faulty goods within the first 6 months.
I actually have the exact same problem but the thing is I did the full and fully pointless replacement process not even a month later boom rattles back so basically I guess we just have to listen to our music sounding like a broken car speaker till Apple realizes that they done messed up
I honestly think Apple is aware of the problem. Probably cheaper for them to just replace them when it happens than to fix the design/manufacturing flaw. At some point, our year warranty will be up and we’ll either be screwed or forking over the replacement cost under Apple care. It’s definitely a win for Apple and a lose for us.
I got the same issue! I called the apple customer service for replacement and hopefully we’ll get soon! Take note you’ll have to stored your payment debit or credit card for “non-returning fee” so when they receive your old/damage item they will issue a full refund!
@Ajhun, for one of my replacements they did that; however; when I received the new one it didn’t come with a return label (to send back the defective one). Upon calling Apple, I was told that it shouldn’t have been done that way (although it makes sense to me). They ended up escalating and refunding everything that was charged in my card. So, just be mindful of that if you don’t receive a return label.
call The Apple support team then tell them about it and since you just got them They should still be in warranty then They’ll set you up with a replacement shipped out but you’ll have to pay 90 dollars but once you send them the broken one from the box the replacement comes in then you’ll get a refund when they get it
It's almost like there's something loose in the AirPod, and it's being picked up by the noise cancelling microphone, as it's only rattling when noise cancelling is on or in transparency. ... I think your right–it likely has something to do with the noise cancelling microphone.
{Source:- Reddit}
I have the same exact problem, it originally started when I would clear my throat, now it rattles every time I speak and whenever I move my head (so it’s constantly rattling). I can’t wear them anymore, they’re driving me insane.
I had the same issue but realized it was the same AirPod that the soft plug had come loose on a few times. Got a few replacement ones when they came loose so used one of those and it fixed the issues. Cost about $5
AirPods Pro Rattling Noise
