Microphone not working iphone 7 iOS13.3

I am on iOS 13.3 and not long ago I just updated.My microphone was working perfectly and suddenly stopped working. The microphone does not work with all the other apps including Voice memos. I am also experiencing problems during calls and the speaker seems to be grey. The only time the microphone works is when I have my Air pods Pro on then it does pick up sound sometimes. The calls work perfectly with my Air pods Pro on. Please help!!!!

iPhone 7, iOS 13

Posted on Jan 11, 2020 8:38 PM

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Posted on Jun 4, 2020 3:02 AM

After struggling with this issue for nearly six months I found the only solution is to get the audio ic chip repaired. How it relates to an iOS update is unclear.


As Apple don’t provide an affordable option you’ll have to find a third party to undertake the repair.

50 replies

Jun 3, 2020 4:01 PM in response to Djajiv360

I have the same issue with iPhone 7 Plus in 13.5.1 and I just cannot understand how it worked so perfectly 2 days ago before the update and now it just works with AirPods only. Also I have a problem connecting the lightning EarPods with Bluetooth. It can’t find it as a new Bluetooth device. If anybody knows something just answerIn here please we are in a hurry !!!!

Aug 29, 2020 6:15 AM in response to Athenascrown

Not sure if this is related:

if I follow your instruction the option doesn’t exist, but if I search in the bar it shows the noise cancellationOption exactly where you say it should be. Like maybe they’ve removed this option from either this menu or totally (I can’t find it anywhere else).

curious that the Search result still points to this position though.

Sep 13, 2020 7:36 PM in response to Athenascrown

Thanks Athenascrown, but I could not find the Noise Cancellation option on our iPhone 7 (looks like that option does not exist anymore). Interestingly, we have 2 iPhones 7 in the family, same model and same iOS and only 1 of them has the microphone problem. Very frustrating and I am quite tech savvy so I tried everything found on the web and the forums and nothing has fixed the issue. Apple has definitely failed us here. Time to move away from them.

Sep 18, 2020 8:38 PM in response to Djajiv360

just upgraded to iOS 14 today in hopes the microphone issue would be resolved. And it wasn’t. I’ve been on with Apple support and they said it wasn’t a software problem. I just done see how that can be since nothing happened between 13.5 and 13.6 updates. I’ve read the posts and have tried everything suggested, with no result. Apple please please come up with a fix or resolution.

Sep 19, 2020 1:20 AM in response to AsterixSD

Hope this is helpful but I spent nearly 10 months discussing this with Apple on and off. I got the microphone repaired by someone but another software update broke the microphone again. In the end after struggling for so long I bought another iPhone, which we suspect is the intention, and tried to trade in my old one which was then rejected and said to be worth nothing. I concluded Apple are never going to acknowledge this directly and I personally should simply move on.

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Microphone not working iphone 7 iOS13.3

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