Can't enable icloud Drive On iPhone 11

Hi, No I don't see anything like "Upgrade to icloud drive". Very strange. I went to the apple store today and there was a long wait, but the guy told me if I did a softwear update then it sort the problem. I have just done that and it is still the same so it looks like I will need to do the hard reset. Do I need to plug it into the computer before and wait for a while.

I will give this a go this afternoon and hoepfully it'll work.

For anyone seeing this:

Go to iCloud.com on a computer, log in with your account, click on "Pages" and upgrade to iCloud Drive. This should automatically enable iCloud drive on all your synced apple devices.

This worked for me. Do let me know if this works for you too!

Hope this helped.

When I go to Pages, it says in the middle of the screen "No recently opened docs", then on the left hand side it says "Recent", "Browse", "Shared" and "Recently Deleted". This doesn't come up anywhere "enable iCloud Drive." :-(

Hi, Sorry for my delayed reply. The only thing I can see for icloud is where I the icons are like Mail, Contacts, Calender, Photos, icloud Drive etc, but it doesn't have an option to turn it on of off.

When you are in Pages, accessed on your computer at iCloud.com, have you tried uploading a document from the computer to Pages? If you can do that, it should indicate that the iCloud Drive is active. That’s what worked for me. Once I did that, I went back to Files on my iPad, and selected iCloud Drive, and it told me that I had to turn it on in settings, which I did with just the toggle. Once you get iCloud Drive working at iCloud.com, it’s just a matter of enabling it on your devices. I was never able to enable/upgrade it from my iPad itself. Had to do it at the website.

THANK YOU A LOT. Worked like a charm.

Please, Apple guys, solve this bug!! I went to an Apple Store and the guy said "it's probably a bug with the iOS, you should wait for a new release and check if they fixed this bug".

I had the same problem, after contact the Apple support, the problem was solved:

- just loging into icloud

- open keynote (could be another app that uses icloud drive)

- A message will apper asking to "upgrate ...", click on it, wait some secounds and when the initial page of app shows up, iCloud Drive in iPhone will be enabled.

I had similar problem, and did not want to erase my phone (iPhone 11 Pro Max). I tried some other solutions (not all) given here without success. Today, I got hold of an old MacBook Pro, and I enabled iCloud and iCloud Drive in the MacBook, and automatically that solved the problem I had in the phone. If you can borrow someone's MacBook, you can try that and later log out. I hope this helps

I resolved this problem with the online Apple support. My new iPhone 12 Pro had exactly the same issue, with the same screen. I had read the answers here, but didn't want to factory reset my iPhone.

Try the following...

1. Go to icloud.com on a Windows machine and login your iCloud account

2. Click any iWorks App (Keynote, Numbers or Pages)

3. If prompted, click Continue, then follow the onscreen prompts to upgrade.

4. Verify success by navigating to iCloud Drive web app and ensure it loads completely.

5. Then go back to your iPhone and attempt to toggle the iCloud Drive on again.

6. If it doesn't work the first time, go back to 2. and repeat with another iWorks app. I tried first Keynote and then Numbers, and then it works

This worked for me.

Hi, had this exact problem on my iPhone & iPad this year (even after the 14.2 update). Called Apple Support and they gave me the solution.

Apparently if you see this, it can't be resolved on iOS devices - needs to be done on Mac or PC.

Go to iCloud.com, sign in, open one of the productivity apps like pages or numbers. It will say you can't continue unless you upgrade to iCloud Drive. Click the button to confirm you want to upgrade to iCloud Drive.

This should do it. Save something in Pages/Numbers to your iCloud Drive location to check it doesn't complain.

If you go to the iCloud page on iOS now you should see iCloud drive is turned on. You should also see it in the Files app.

Hi. Same issue for me. I have 4 devices in front of me now with this exact bug. All up to date. All restarted. Stuck on the same screen where the buttons don't work. Hard reset is not an option or I risk losing all the pictures & chat messages.

I can't believe this bug hasn't been adressed. I can't transfer my WhatsApp messages from my old to new phone because of this bug!

iCloud Drive version has changed. So you have to upgrade the version of iCloud Drive. To do that, you can log into icloud.com -> iCloud Drive -> upgrade now

This does not have any impact/dependence on payment method you have set up.

You don't need to sign out or reset anything. Just go to iCloud.com in a browser, log in, click on iCloud Drive and click on Upgrade. The only reason not to do this is if you are using older versions of the OS for Macs, there is information on this at this step. Then your iOS device will be able to access iCloud drive in the Files app.

I had this issue across many devices and no easy fix. Unbelievable to have such a glitch given the prices paid for Apple products.

What I ended up doing is going on icloud.com , and create an empty file from icloud.com with the Pages software.

Then it unlocked all my iPhones and iPads.

Very counterintuitive to have to go on a website to unblock a feature on your iPhone and iPad.