Final Cut Pro and Spinning Beach Balls

Hello - I just got a new MacBook Pro 13", 2 Ghz i5, 16gb RAM. Trying the Final Cut Pro demo and even on the most basic of projects I'm getting repeated beach balls. Wondering if there is something I have setup wrong? Could it be a hardware problem? Catalina issue?

Posted on May 24, 2020 2:29 AM

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Posted on Jun 7, 2020 5:15 PM

After some investigating it actually looks like a Mac OS issue not a Final Cut Pro issue linked with the 10th gen CPUs so please can everyone also submit a form for Mac OS and report it as a bug report and explain your issue

Here is a sample that I wrote:

There is an issue with MAC OS and the new 10th gen CPUs when using applications such as after effects and Final Cut Pro. There is clearly a bug that is causing this issue. It looks like it's linked to the GPU on these new 10th gen processors potentially with with the G7 graphics. please fix this problem as I'm sure you're aware that many customers are returning these MacBook pro's with these new 10th gen processors because they cannot use it with these Pro apps. I am using Mac OS Catalina 10.15.5


Link is down below:

https://www.apple.com/feedback/macos.html

217 replies

Jun 7, 2020 5:05 PM in response to brettfromweatogue

I have the same machine. The first 30 minutes to an hour of using FCP everything works great but then the beach ball appears very often even when doing very basic stuff like trimming etc. Restarting FCP solves the problem for a while but definitely something's wrong there. Of course FCP and macOS are up to date.


Hope for the next FCP update to fix that issue...!

Jun 16, 2020 8:10 AM in response to brettfromweatogue

Video Editor By Profession. Just purchased MBP 2020 13 inch i7 32GB ram bla bla as my second "on the go" editing machine. Finally put it through the editing test and similarly to everyone here, I experienced the strange beach ball issue while simply trying to make minor movement or adjustments. The weird part is, up until the moment it starts drastically slowing down, it seems to be running exceptionally smooth. Exactly the way I'd want it to for it's specs. I have noticed that the issue starts almost around the same time the temperature of the computer gets quite hot. This could be a thermal throttling issue, especially due to the lack of GPU resources found in the 13 inch. However I am not computer technician so I could be wrong.


Needless to say I am INCREDIBLY disappointed in a 2020 product that works worse than my 2012 15 inch mbp. Fortunately, if you live in a region where Apple stores have yet to have re-opened up, Apple is extending their return policy to 2 WEEKS AFTER STORES REOPEN!! I live in Toronto, Canada and was pleased to find this out as all of our stores are in malls, and none of the malls have reopened yet. This allows me to take more time and wait for an update which may hopefully resolve the issue. However, if nothing is resolved until then, this $4000 dollar machine is going right back to where it came from.

Jun 16, 2020 10:34 AM in response to KwuTwo

I just contacted customer service from Apple. The guy one the phone said that he hadn't heard of the problem before, yeah right...

He told me to do a reset (cmd+option+P+R when booting).

I thought it had fixed the issue but after 15 minutes of (fluent!) work, the spinning ball appeared. Even when I just enable full screen mode the spinning ball appeared...

I was running Intel Power Gadget the whole time and the temperature was not over 60°C. No fans what so ever.

So my guess its just an incompatibility issue between either MacOS, FCPX or the new Intel Chipset.

Anyway, my return window ends the 22th of june, I think I will return this unit and wait for a solution.

I do not want to buy a 16inch because of the formfactor. I like the smaller size of the 13inch a lot.

It is supposed to handle even 4k. This is not acceptable.

May 24, 2020 3:27 AM in response to brettfromweatogue

Does it clear up or crash? For how long are the beach balls up? What are you doing when this happens? I recently finished a project and got a lot of them and would immediately just pull my hands away from the keyboard and mouse and wait it out. (The hand is quicker than the processor!) Was usually some long I/O operation. Usually they wouldn't last long, but sometimes it would just hang. After a minute or two and watching nothing happening except cpu accumulating in Act. Mon. I'd force-quit it. Memory pressure was always green.


Really need some more details here.

May 24, 2020 4:31 AM in response to brettfromweatogue

It usually happened for me when loading a project from disk. I just assumed it was doing the needed I/O and waited it out. I can't recall what other conditions it happened under, if any. I do recall once that using the eyedropper too many times would sometimes cause an instant crash. No beach ball, no error message -- the entire FCP window just suddenly goes bye-bye. I now do seem to recall that happened (the beach ball bit) at apparently random times and sometimes cleared up and sometimes just hung minute after minute, requiring a force quit. I think maybe it did just suddenly crash at other random times.


Oh, my setup:

Various versions of FCP 10.4

macOS 10.13.6 (High Sierra)

May 28, 2020 10:24 AM in response to harlan95

I have just returned the MBP. I still have my old (and sadly, dying) laptop, so I'm going to use it until it takes its last breath. In the meantime, I'll start a second round of laptop search. I'm very, very reluctant to invest in 16" MBP after this terrible experience I've had so far with Apple. And you are right that they'll eventually release a fix. But for that to happen, they need to ACKNOWLEDGE the problem, and they're not there yet. To anyone experiencing these issues: I urge you to call them to speed this up.

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Final Cut Pro and Spinning Beach Balls

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