Hello - I just got a new MacBook Pro 13", 2 Ghz i5, 16gb RAM. Trying the Final Cut Pro demo and even on the most basic of projects I'm getting repeated beach balls. Wondering if there is something I have setup wrong? Could it be a hardware problem? Catalina issue?
After some investigating it actually looks like a Mac OS issue not a Final Cut Pro issue linked with the 10th gen CPUs so please can everyone also submit a form for Mac OS and report it as a bug report and explain your issue
Here is a sample that I wrote:
There is an issue with MAC OS and the new 10th gen CPUs when using applications such as after effects and Final Cut Pro. There is clearly a bug that is causing this issue. It looks like it's linked to the GPU on these new 10th gen processors potentially with with the G7 graphics. please fix this problem as I'm sure you're aware that many customers are returning these MacBook pro's with these new 10th gen processors because they cannot use it with these Pro apps. I am using Mac OS Catalina 10.15.5
Link is down below:
I have contacted Apple again today and sent them more diagnostics and logs but I don't know how long this will take, I have been move to another department, 6 weeks in contact with Apple, all I can suggest is just keep calling them and get on their case. I will have some more findings next week, so far Apple hasn't helped for the past 2 weeks, just been given useless engineers so hopefully this one will be better
Awesome to hear. I am currently gravitating towards the same decision even though the reason I bought a 13” was the form factor.
I managed to reproduce the issue during a screen share session with Apple Support and provided them with a lot of info so hopefully they will be able to figure out what is happening.
The formfactor was also for me an important (and the only?) reason to buy a 13 inch. But when you work a little bit with the 16 inch model, this isn`t important anymore! It is much more quite and the dedicated GPU is great for video editing.
Good luck!
Hi everyone, new member here, joined for this exact same issue: I can't believe that I spent 2.300 EUR on a new MacBook Pro (due to the last one having the unfixable "Bad Magic" Error apparently caused by a faulty T2 chip) and I'm still having problems working with a brand new device!
Aside from regularly checking this thread to see if Apple responded or someone found a workaround: is there anywhere else I can make my voice heard to notify Appel of this issue?
I have wasted hours and hours with trying to get help from the Apple support. I am experiencing the same problem and fear that this is not something I can fix. Both program and MacBook are way too expensive for a performance like this!
I really hope Apple is going to fix this issue.
Well that hurts my soul :(
I been having this problem brutally. Saturday I have another call with a senior advisor. I am hoping to get my 13 inch 2020 MBP returned and then get a 16 because I am seeing a lot of people say the 16s work better for them. Truly a shame. Good luck to everyone!
On a call with a senior advisor now, and they're saying I should try a full clean install of my OS.
This seriously cannot be an option. At this point, I just want to get rid of this 13 and get a 16 and be done with this. Given all the things I've read in this thread about people with 13's switching to 16s and everything working as intended I am done exhausting options.
The new Catalina update didn't fix anything for me.
No.
Could you give details about the media and where it’s stored? also what are the specs of the computer.
yeah I turned it off as it appears to be a bit buggy. I’ll try uninstalling it as well. It’s been my cloud backup solution for years but I might try iCloud backup.
Are you still having performance issues with final cut pro on this 2020 machine? Mine is crashing and has very performance across the board
I thought I'll record this too on my end for everybody's reference.
I updated it today, but unfortunately the issue persists :(
Updated last night. Problems still this afternoon. :(
2020 13” MacBook Pro or something else?
No finder issues.
Final Cut Pro and Spinning Beach Balls
