iPhone XS screen right side not responding for touching

I have exactly the same problem on the right side of the screen. It must be a software problem after system update.

It's really annoying, can you please fix this problem?

I plan on going into a retail store next week to see what they say. I plan on taking a printout of this thread as well. See right side of my screen.

I’m having the same issue!! Can’t press P or 0 on my keyboard. Had to use the ‘left handed keyboard assist’. Happened completely randomly. Let us know what the Store says.

Not just limited to XS, getting it on X as well. Lot many people faced it but Apple still not acknowledging. Disappointing

The "X" has a replacement program. This is what makes me so angry about all of this --

iPhone X Display Module Replacement Program for Touch Issues - Apple Support

Exact same issue and same timing. Same model number and weird phantom typing as well. Definitely a software os issue.

I have the same issue with my iPhone XS. Suddenly I just cannot type letter P and all right edge of my touch doesn’t respond. I called and the customer service asked me to replace the screen with at my own cost. I will go to an Apple store on Tuesday, and I want to understand how they know it is not a product defect but my fault causing it. Seems there are a lot similar problems and Apple need to escalate it.

Just want to give an update, after two weeks, my phone suddenly recovered and now I am able to type p and 0 and “ with no problem. It just happened overnight and I didn’t do anything. I highly doubt it is a screen hardware issue.

my phone was reestablished and working for two days and is completely insane now. Not responding, randomly the screen starts as if I were typing and nobody is touching it, letters P, 0 and backspace do not work.

This is happening to me as well 😔 what is going on? Last week it was flashing the apple logo nonstop and had to reset it to factory settings 12x then finally the following day it worked... has anyone gotten an answer of it has to do with the updates?!?

Do you think this this will be solved by Apple? I’ve lost faith. When you say to shift the keypad to the left side you mean to turn the phone with the unlocked screen? Sorry for the question but maybe you are referring to something else. Thanks.

I spoke with apple a million times today over the phone. I have restored it but it didn't work. My 3 year warranty has ran out by one month - even though my problem started late September after updating it. So they basically told me to just pay for repairing it or buy a new phone, he even suggested buying a Samsung - which was interesting. But the other guys I spoke with were very nice and helpful, just not the last one.

I don't know what to do, I'm gonna try to restore it again just to see, but I doubt its gonna do anything. They broke my phone and thinks it's fair for me to pay for it. Nobody with a decent IQ would think it is fair, but alright.

It is sad as my phone could still have many good years in it, I haven't even finished paying for it. If this really won't get fixed, I might as well do as he suggested - buy a Samsung or something else.

This is just ridiculous.

not sure if this is consistent for others, but every time it has happened to me it seems to self resolve after about a week. Is still extremely frustrating, especially given the dependency on mobile device reliability for work (and life) these days. But a little bit of hope that you may not have to buy a brand new phone if you’re able to wait it out.

Interesting point, I think something fishy is going on, since they are so quiet about it. But is a malware or a software bug able to break hardware? It all makes no sense yet a lot of people are affected by this.

It’s something Apple has done and are obviously keeping quiet about it.

mine is doing exactly the same after updating. I have tried everything and it’s still not working. Not fair at all now because it’s going to cost aroid £200 to fix.