The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
After prompt to start using AirPlay 2; the Bluetooth connection fails to activate on both my iPad and iPhone 8. All apps work EXCEPT Prime Video. Any suggestions out there?
Resolved :-) simply followed 1st tip on cnet.com. Double clicked on remote; clicked on app (prime video); and swiped up on the remote pad. Thanks CNET!
AppleTV Error Code -71163
