You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Battery drain after iOS 14 update.

I had installed the new ios 14 and my battery drained from 90% to 10% without me even touching the phone. This has never happened before.

Please Apple fix asap.

Posted on Sep 16, 2020 11:24 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 20, 2021 7:29 PM

There is a software issue and this has affected more than 10,000 of iPhones. It’s not something we are doing wrong. Apple needs to fix this ASAP! Or refund us all 1,000$ We pay good money for their products because they’re reliable. This is absolutely insane 😡

270 replies

Dec 13, 2020 7:32 AM in response to aronbottomtext

Iphone 8 after upgrade to ios 14.2 from 13 i need to charge phone 3x per day with two hours an average screen time.

with phone locked and no application turned on in idle mode phone loses 10% of battery per hour an average.

I dont want to change any settings since i was charging phone once in two days on ios 13 version.

i thought we are getting energy efficient... charging phone 3 times a day is quite oposite 😁.


Literally wtf QA team??


i would rather downgrade than follow idiotic instruction to disable 15 things.

Is this another attempt of apple to boost new iphone 12 sales by software “features”?


dont get me wrong love the product, but literally hate your QA team.


help!




Dec 14, 2020 2:52 AM in response to aronbottomtext

There something really off. I leave my iPad plugged in overnight and it’s charged like +20% when it used to be at 100% no problem. I was also able to use Chrome while plugged in and still charge the battery. Now it drains significantly instead. Yeah, it’s an old iPad but this has been a dramatic change in like the last few months, not a gradual decline.


This is all with the iPad plugged in: https://imgur.com/VGqw4nf

Dec 19, 2020 6:53 AM in response to aronbottomtext

Really? Battery needs replacement! This is the same stunt used a few years back when an update caused battery to drain faster, to try to get people to buy a new phone, tablet or iPod.

Shame on you Apple! My issue started after the update would be at 80%, power off by itself once plugged in shows battery completely drained after a minute or two showing the 80% again ALL AFTER THE UPDATE 😡

Dec 20, 2020 11:36 AM in response to aronbottomtext

My phone has been loosing power so quickly after the latest iOS update that i can barely keep up. Same with my boyfriend. Have Watched it go from fully charged to 10%or less within seconds - right in front of my eyes.. This keeps happening over and over. All the Apple stores are now closed again because of the pandemic . What in the world were u guys thinking putting this out and then not immediately patching ? And doing it right now of all times?? I seriously don’t know what to do about this. My boyfriend is self employed and really need his phone. Please for the love of sanity (and being a good corporate citizen) get out a patch for this ASAO!!!

Dec 21, 2020 12:49 AM in response to Krismarkcabuloy

I am thinking that maybe way out are ios updates. Trying the new one now. A week since the last one. Still betting on this because if i will try factory update then i will keep that old se1 version of ios that came with it and be offline. Use it for calls and sms. Which was anyway my plan with the apple phone. Swich offline once se1 ios are out of support. I just did not expect that i will remain on the base ios. But who will in future say “oh you have bad battery because the ios14 mishandled that”. Is it true? It is not impossible.

Dec 23, 2020 1:12 PM in response to aronbottomtext

This is a software issue not a phone issue. I've experienced the very same issue ever since I upgraded my iPhone to iOS 14.2.x., I was hoping the recent iOS 14.3 was going to fix it but it appears to drain even faster than the the 14.2.x versions. I've gone through several phone OS software wipes attempting to resolve the issue but it doesn't help! Please fix this ASAP as its a software issue.

Dec 25, 2020 8:31 AM in response to aronbottomtext

The "optimize battery performance" suggestions don't work. I've done all of them and the phone says my battery is good (97%)! Last week my car died and after calling for help my phone died. It was at 100% when I left home (5 minutes before it died). The one person who volunteered to pick me up during Covid, got lost and my phone was DEAD! It's cold out and I had to walk 3 miles home. I will think twice about buying an Apple phone again!

Dec 27, 2020 7:33 PM in response to givemeaqualityproduct

This absolutely a software issue. My Phone has been draining power like a fiend ever since I downloaded this iOS / update. It’s crazy bad. Time has not fixed this, resetting/turning my phone on and off hasn’t fix this. We’re in the middle of a pandemic and this is going on too?? My boyfriend is seriously considering dumping Apple and going Samsung As a direct result of this ridiculousness. I don’t know what the engineers at Apple were thinking when they released this or why they haven’t put out an update.But they need to hop on this yesterday!

Jan 2, 2021 4:35 PM in response to vtalii

I am having the same issue. The battery was fine prior to the recent install. As I type with zero other applications the battery life has deteriorated.


I would have to charge my phone after about 6 hours of use, now it’s after a 45 minute phone call.


please post instructions or direct me to removing this downgrade to my phone.

Jan 5, 2021 9:09 AM in response to aronbottomtext

They only way is a complete reset of the iPhone 6S, very, old model. The best option is to bring it back to ios 13, advice from Apple, because it would run smoother and doen’t rquier so much from the system as ios 14 do. But there is no way, polici from Apple, to migrate backt to ios 13. To bad but this is the way. I hope some day there will be a choise not made by Apple to stay on an ios, and get the right security updates, that works just good. If that is not the very latested is not the problem by Apple but my own.


The only choise I have right now is to refresh ios 14 because it is messed up, again.

Jan 9, 2021 12:41 PM in response to aronbottomtext

I bought a new iPad and it worked well for about a month and then the same issue with the battery draining began happening! I’m a diehard Apple fan, and I’m really frustrated with this issue! Their products are not cheap and when I called customer service they were seemingly unaware of the issue, at technical support? Hopefully someone will get the problem resolved.

Battery drain after iOS 14 update.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.