iPhone keeps freezing after iOS 14 update

iPhone X keeps freezing with new iOS 14 update. Will freeze in any app or even sitting idle and will go to black apple screen and restart. Factory reset did not fix it.



​[Re-Titled by Moderator]

iPhone X

Posted on Sep 17, 2020 9:05 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 24, 2020 3:05 AM

I called Apple Support and they told me to do a force restart. Shut down your phone. Wait a few minutes. The press volume up followed by volume down then power key and wait for Apple logo to appear. This resolved my issue and no app freezes since then.

254 replies

Mar 23, 2021 9:31 AM in response to mejansick

My iPhone 7 Plus completely froze after the update. Literally got stuck on the apple logo, i let it die 2 times and charged it up again and it would just sit at the apple logo, I had to go and get the 12 pro just to not have a problem for the next.. idk 5 years?. Aaaanddd my insurance didn’t even want to replace my 7 without the imie Number?... and i literally couldn’t even do that. Bc I can’t access the phone. Also yes I did try the force reboot and then the whole “plug it into the MacBook” thing and nothing worked.

May 21, 2021 11:45 AM in response to mejansick

I’m running the latest and it’s still doing this. I’ve reset to new and still having issues! My friend who has a 12 also has issues with text messages going hidden as well have I. But having apps foreclose is an annoyance. I’ve called apple they’ve not been helpful nor has Best buy who reset my phone for me. I have the 11 max pro ... pulling my hair out with this one

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone keeps freezing after iOS 14 update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.