You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Delayed notifications

I'm on IOS 14, and this also happened when I was on 13. The notifications on my phone are not working and are delayed by sometimes as much as 5 minutes. If someone calls me on FaceTime, it rings for them but my screen doesn't even turn on. Messages sent to me are delayed, on imessages and WhatsApp as well.


Do not disturb is off

Notifications are turned on, all settings.

Bedtime is off

Reset networks settings

Reset my phone once but restored from a cloud backup

Reset all settings


Any help will be extremely appreciated.

iPhone 11, iOS 14

Posted on Sep 21, 2020 7:35 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 26, 2020 1:20 PM

Howdy WillianKazuo,

 

It sounds like notifications aren't working as expected. We know how important it is to be able to rely on notifications. You’re in the right place to find a resolution.


It sounds like you've done some great troubleshooting. You mentioned that notifications are turned on. Do you notice any changes if you adjust the notification style for any of the apps?

 

Here's a resource that can help:

 

Change notification settings on iPhone

 

Take care!

Similar questions

139 replies

Jan 28, 2021 11:55 AM in response to WillianKazuo

Same problem here but in my case seems to affect only WhatsApp. Most of the notifications got delayed one hour. I tried everything. I suspect is a server side issue on Apple.

Suspiciously it started to happen after an IOS 14.something upgrade. My AppleID is quite old and so is my WhatsApp account. I guess I've received really LOTS of push notifications since my first iPhone 2G. Don't know if this could be linked. Maybe some overflow on some int16 which should be an int64?

Jan 28, 2021 10:47 PM in response to iW00

Could be. Indeed I have the same discussion open with WhatsApp support and they assure me it's not on their side.

Also due to the huge number of people reporting push notifications not showing on time on their iPhones, to me something is "stinky" here.

It also could be that there is a bug on Apple APNs which is only triggered under certain circumstances (for instance having sent lots of notifications to a certain user and app).

Jan 30, 2021 2:38 PM in response to ignasi272

ignasi272 wrote:

WhatsApp support and they assure me it's not on their side.

You can ask them how come then it’s only their service that it is affected and not others?


Their customer support should report back to their dev team to investigate. If dev team finds issue is with Apple’s APN server, they can let/report to Apple dev team to fix it.

Feb 2, 2021 4:34 AM in response to WillianKazuo

I am using an iPhone 12 Pro Max now. But it's worth mentioning that I had the same problem with my iPhone 11 Pro Max.


I am not a tech newbie. So I pretty much did whatever it is that may have fixed notification issues - yet the problem is still there.


In fact this is becoming a big issue. I play a vital role in my company and I rely on email as primary contact method. And just last weekend, I did not receive or I was not notified with a critical work email that I should have read by Saturday as I did not get notification for it until the coming Monday.


This is just very frustrating.

Feb 3, 2021 8:53 AM in response to HansLoven

I'm having this same issue! So annoying, and I too "get slammed with dozens" of notifications at once. Here is my experience:


iphone 12 pro max

not restored from icloud - setup as new

latest ios software


i pick up my phone, start using an app, and all of a sudden, i get slammed with tons of notifications from 1-30 mins ago. WTF?

this happens every day, and even happened on my iphone 10s max.

Feb 4, 2021 8:03 PM in response to WaigyC 22

Wow, this problem has been too long, why apple team took too long to fix this problem, and body from the team reply back to this treads, im having the same problem and i realised that all kind of notifications wont go it the phones when my phone screen is turn off, notifications only pops up once I on my phone screen (unlock my phone screen). Reply please Apple team

Feb 20, 2021 10:55 AM in response to WillianKazuo

I’m having the same issues, even did the unpairing then wipe then pair again.


I don’t know about others, but I’m also getting 3 notifications on my watch for one text message that I read the first time, and it keeps coming through, thinking I have new messages. Not sure what to do. My phone an watch are both are up to date on software updates.

Feb 22, 2021 4:11 AM in response to kaila9201

I just got my first iPhone and I had this exact issue. Even exchanged it for a new on within the return period. Same issue again. Sometimes I don’t even receive FaceTime calls. I also get the “phantom notifications” where two mins later I again get notified of the same notification I already got.


And like everyone else, I get notifications not at all or delayed, especially for iMessage. Sometimes it works, sometimes it doesn’t and it’ll finally notify me after five mins and it will indeed also say “5 mins ago” on the notification.


it has also happened where it said “delivered” for a message and the persons I sent it to never got it or mins later.

Feb 28, 2021 10:07 PM in response to WillianKazuo

Hello Guys. I am also experiencing this for quite some time. I already did complete reset of my phone via itunes but the problem persisted. Last night, I did a reset of my Apple password and reselect my region/country. So far the issue has lessen in severity but there are still occasional delays.

I’m not sure if this will help others here but hope you could give it a try.

Thanks.

Mar 3, 2021 10:12 AM in response to WillianKazuo

I have the same problem. Notifications open the light screen but the sounds come 5-10 seconds later. Also camera and video are opening really slow. I have an iPhone 12 Pro Max. Apple support didn’t find something in the device and this is still happening and is really annoying!!! Someone find a solution?? I have the latest update on apps and software too

Apr 12, 2021 4:40 AM in response to RonaldPE1

Well , I have the same issue , and been “accidentally” doing this. When I arrive home I forget to turn mobile data off so it’s always on with WiFi ... but the notification issue still persists... I have no idea what to do at this point , I have a iPhone 11 Pro Max , this issue has been here since I bought the phone in 2019 ... what can I say .. I got .. used to it -_-.

Delayed notifications

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.