Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Airpod Mic not working properly after IOS 14 update

My AirPod mic it’s not working properly after IOS 14 update on phone calls, WhatsApp calls and audio recordings.

i’d done resets of AirPod, forgot and sync again, everything I found on the web, therefore do not solve the situation.


I tried the AirPod on my MacBook and it’s working very good without any issues.


I have IOS 14.0.1 already and all apps updated.


Somebody know any solution?

Posted on Sep 24, 2020 8:22 PM

Reply
Question marked as Best reply

Posted on Dec 10, 2020 2:58 PM

Have the same issue with 2 pairs of AirPods 2. It seems like 3A283 firmware just killed the microphones.


MEANWHILE, if I knock the mic hardly with my finger IT STARTS working for a whole. You can test it in native dictaphone app.


There os no Apple Store in Ukraine to go to and all official services jus rejected my request for warranty service.


I believe Apple should firmware fix as far it is just stolen couple of hundreds dollars from our pockets.


Totally frustrating.


101 replies

May 9, 2021 5:23 AM in response to manolis282

Exactly the same issue with the same model of AirPods 2 gen. The last 6-7 days that i face it, I have tried everything mentioned here and in other forums/videos. I have updated my AirPods firmware version and reset them and also I installed in my iPhone 11 pro the latest software updates. I have spoken many times with Apple support (opened a case) trying all the above an many other suggestions that they told me to do so but still no solution.

What I realized myself is that when i am outside the house they work perfectly. Also, i realized that when they continuously catch sounds even inside the house (e.g. play music in the background) they work just fine as well. But when there is quiet and no sound inside a close building (not only in my house but in every close and quiet building/room/apartment) then i face the same problem as manolis282 described above.

Apple please do something or please give us the right guidance. It is not a cheap product to throw it away. Also, keep in mind that this problem damages Apple’s reputation…! Please do something urgently!

May 9, 2021 6:20 AM in response to christos281

This problem holds now 9 months to many customers . Now why apple doesn’t want to give a solution, this is a think that is very strange if you consider the size of the company.

Please post freely your opinion about this from anyone that has same issue .

Also we can use social media to post this issue so it can be more popular and find someone that has a solution.

May 16, 2021 5:21 AM in response to VaraujoREC

Same issue for me. Tried everthing, nothing works. The issue is on and off and happens at random. Sometimes the mic works sometimes not.


I figured out that when I ware them and I run my finger over the side they start to work, but if I stop talking and take a break, when I then start to talk again the mic is dead. Run the finger again and now the mic works again.


it feel like the mic shuts down when Not in use.

Jun 22, 2021 4:36 PM in response to VaraujoREC

I purchased a brand new pair of AirPod Pros on June 18, 2021. Everything works perfectly, except the mic on phone calls. I disconnected, forgot, reset, disconnected bluetooth multiple times all to no avail. Followed all the advice available online and on YouTube, no resolution. I am using an iPhone 12 Pro max and on iOS 14.6. I got the AirPods for phone calls as the primary use case, so am very disappointed that this problem has existed at least as far back as early 2020 and there is still no resolution from Apple.

Jun 22, 2021 5:43 PM in response to VaraujoREC

Wow, I just bought these AirPods pros and the mic doesn't work on calls. Tried the laundry list of potential fixes to no avail. I see this issue goes back to early 2020 with no resolution. I mean, a functioning microphone for calls is the whole reason I got this and the seamless pairing. And it doesn't work. I just can't believe it. They haven't fixed it yet, I just can't believe it. If the mic doesn't work for call, there is no reason to own these things. It's insane that they haven't fixed it.

Airpod Mic not working properly after IOS 14 update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.