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wildor Author

Level 1

19 points

Apple Watch 6 wallet problem

The wallet app on my watch 6 is crashing when I use any store card with barcode.

I used wallet on my watch (series 6 with ios7.0.2) to buy a starbucks coffee. I opened the starbucks card from the wallet on the watch and used the bar code to buy a coffee. Closed the wallet app. Now the wallet will not open correctly with a double tap of the side button. I get a black screen. I tried to open the wallet app with the Icon and I still get black screen with the words "wallet" on top left and the time on top right.

After updating my fiancee's watch 3 with the latest software ios 7.0.2. we get the same errors.

Has anyone else have this problem?

Thanks,

Bill

Posted on Oct 18, 2020 1:44 PM

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55 replies

wildor Author

Level 1

19 points

Jan 27, 2021 6:43 PM in response to kaiwind

Yes, I updated to latest firmware iOS14.4 watch OS7.3 . i reinstalled Starbuck card to wallet and used barcode. unfortunately I still have the problem. I hope they fix this soon.

Jan 28, 2021 9:42 AM in response to wildor

Hi! I just tried mine as well and the problem still persists. I had to remove the card and reboot the device.

TonyB99

Level 1

43 points

Feb 3, 2021 8:12 AM in response to kaiwind

This is not an acceptable solution. Apple needs to get this resolved quickly.

wildor Author

Level 1

19 points

Feb 18, 2021 6:27 AM in response to MarmiteMalice

It doesn’t matter how you open the wallet. If you use a bar code it will crash.

Mar 3, 2021 5:03 AM in response to wildor

Any luck with the apple wallet?

TonyB99

Level 1

43 points

Mar 3, 2021 5:16 AM in response to Josephgogol

No, Wallet seems to be permanently broken.

Mar 3, 2021 5:24 AM in response to wildor

It is just disappointing because the main reason that I got an apple watch is to be able to leave my phone and wallet at home when I go out for my jog/walk.

Mar 8, 2021 12:58 PM in response to kaiwind

This is too much and it doesn't even guaranty that it will be fixed.

TonyB99

Level 1

43 points

Mar 8, 2021 12:59 PM in response to Josephgogol

Apple needs to fix this. To expect the user to jump through hoops like that because of their problem is not reasonable.

Mar 14, 2021 4:44 AM in response to wildor

Thanks wildor

Sorry it didn’t work for you either but now I know I’m not the only one it hasn’t worked for.

So frustrating we can’t use our watches as we should be able to.

Apple Watch 6 wallet problem