Mac OS Catalina (10.15) with HP OfficeJet 8620 installed wirelessly. Has been working fine until today when I received subject message. I am unable to find "Easy Scan" on my computer so cannot delete it as indicated by previous support recommendations. Also, I am unable to connect to the printer and am a bit queasy about reinstalling it with the malware.
iMac 27″ 5K, macOS 10.15
I got both printer and scanner to work on my iMac.
I went to HP Support and searched and found " 'HPxxxxx.framework' will damage your computer," which is one of the many error messages I have received.
As instructed, I made sure my OS was up to date.
I followed the instructions to Download HP Easy Start. (Note, the first HP Easy Start link worked, but the second link did not)
Critical: After downloading this, do not go directly to installing the drivers. Follow the instructions which say "The following should not be necessary but if you want to be extra diligent and guarantee a clean new install."
As instructed, click on the HP Easy Start menu and select Uninstall HP Software. I did not do that the first time and the remaining HP files on my computer allowed me to get the printer working, but not the scanner.
After uninstalling HP software, I followed the instructions to download the Essential files and HP Easy Scan.
One of the final steps is to test the Printer (worked the first time) and Scanner (got an error message.) I tried the scanner again and the document I was scanning appeared in the Easy Start test area. Then, I tried Easy Scan and it worked also.
Please...! I have tried EVERYTHING to get my HP Officejet 7500A to work since the most recent update(s). Tried uninstalling/reinstalling, new drivers, I CAN'T PRINT.
I just tried this and the drivers still gave me error after error after error about how these will damage my system.
HP Scanner 3 will harm your computer
