Printing went well on Catalina. Now printing stopped and showed message 'Filter failed'. Using printer Lexmark C543 and removed and entered the printer once. Same problem. Printer supply is visible in browser. Seems to be OS problem.
MacBook Pro 13″, macOS 10.12
PROBLEM SOLVED!
Here is what I did. I downloaded the color driver package from Download Color driver package . The mono package is at Download Mono driver package . I deleted my old printer and reset the printing system first. Then I used the Find Any File utility to find all the files with Lexmark in it and trashed all of them and emptied the trash. Some require an admin password to delete. For good measure I rebooted then. At that point I ran the installer that I had downloaded. Then I added the printer. In my case bonjour printer showed up and I selected that and for driver I selected under Use: the Lexmark universal driver. Voila! It printed. All printer options are there.
I don't know who can mark this original question as solved but this is the solution and not selecting generic Postscript printer.
There is a new driver at https://www.lexmark.com/en_us/support/universal-print-driver.html where it says download color/mono driver package. It didn't work for me, perhaps because the old drivers were not removed. Anybody have luck with that? The date of the .pkg file is Dec 2020.
Do what others have done in similar circumstances: use the demo version of Pacifist to install the drivers.
Please read the following user tip and restate your question/problem in detail:
Writing an Effective Apple Support Communities Question - Apple Community
We're not clairvoyant so you'll have to help us with more information that what you've given so far.
cistimi, why don't you just download and install the new drivers as I show above?
My company we run a Canon C5035, we updated all the iMac 2019 and MacBook to OS Big Sur...Now when we print the text comes out as gray squares. This is a monumental problem for our business. Please provide support ASAP
Printing to my Lexmark C544dn laser printer failed with a 'Filter failed' message. Deleting the printer and putting it in as new, and also resetting the printer system and adding it back also failed. This is a show stopper for me, so I will remain on Mojave unless it is fixed. Not buying another laser printer.
The workaround of adding a generic postscript printer may work for some people, but I am not buying it. Doing that means I lose black and white printing and 2 sided printing. Not an option.
My Lexmark color laser printer CX317dn wil not print following Big Sur update. Lexmark does not have an update available for Big Sur
I received the same message as did Nathan Goldshlag. Lexmark "expert" told me it was an Apple problem.
See my previous posting: https://discussions.apple.com/thread/252038432?answerId=253988099022#253988099022
If you’re printer is not a Lexmark, my next posting offers a suggestion as to how to find out what goes wrong.
A little more detail. The POSIX error was in psoptionreroute and not the file rerouteprintoption2 mputaala pointed to. When I made the fix, I now got an error on that line. This is above my pay grade to debug.
The log:
[Job 6] backendWaitLoop(snmp_fd=7, addr=0x7fca5b40a518, side_cb=0x103bd695c)
D [01/Dec/2020:16:50:24 -0500] [Job 6] Can\'t locate File/.pm in @INC (you may need to install the File:: module) (@INC contains: /Library/Perl/5.28/darwin-thread-multi-2level /Library/Perl/5.28 /Network/Library/Perl/5.28/darwin-thread-multi-2level /Network/Library/Perl/5.28 /Library/Perl/Updates/5.28.2 /System/Library/Perl/5.28/darwin-thread-multi-2level /System/Library/Perl/5.28 /System/Library/Perl/Extras/5.28/darwin-thread-multi-2level /System/Library/Perl/Extras/5.28) at /Library/Printers/Lexmark/filter/psoptionreroute line 7.
D [01/Dec/2020:16:50:24 -0500] [Job 6] BEGIN failed--compilation aborted at /Library/Printers/Lexmark/filter/psoptionreroute line 7.
D [01/Dec/2020:16:50:24 -0500] [Job 6] PID 2011 (/Library/Printers/Lexmark/filter/psoptionreroute) stopped with status 2.
D [01/Dec/2020:16:50:24 -0500] [Job 6] Hint: Try setting the LogLevel to "debug" to find out more.
D [01/Dec/2020:16:50:24 -0500] [Job 6] PID 2012 (/usr/libexec/cups/backend/dnssd) exited with no errors.
D [01/Dec/2020:16:50:24 -0500] [Job 6] End of messages
D [01/Dec/2020:16:50:24 -0500] [Job 6] printer-state=3(idle)
D [01/Dec/2020:16:50:24 -0500] [Job 6] printer-state-message="Filter failed"
D [01/Dec/2020:16:50:24 -0500] [Job 6] printer-state-reasons=none
I'm done with this fix. Glad it worked for you.
titanium76, did you use Find My File to delete all Lexmark files, including ones not found by Finder searches? Some of those require a password to delete. Follow my instructions on page 7 exactly and try again.
Hi,
It would probably be a good idea to start a new discussion/topic. Do not forget to mention the exact iMac model/year, macOS version, printer make and model, how the printer is connected, and details about what you have tried so far.
After MAC OS Big Sur 11.0.1 installed, computer "unable to locate printer". Help please.
So a printer manufacturer writes drivers that work fine with OSX but Apple launches OSv11, offers not backwards support and it's the printer manufacturer that's at fault? Sounds like Apple thinking.
nananan72, look on page 7 at my post that says PROBLEM SOLVED!
Same problem overher with my Lexmark CX310 when i print. Printer receives nothing it even does not even wake up. Tried to install new drivers from Lexmark but this is also resulting in an error so new driver are not installed.
Printer problem mac OS Big Sur
