iPhone 12 Pro Max camera issues

Has anyone got issues with your iPhone 12 Pro Max camera ? See below that I have on mine:


1) when making video on main 1x sensor and only at 4k 60fps, the screen is suffering from significant flickering. This is not happening on any other resolutions and frame rates. I have compared to my old Xs and Xr with same settings, same scenarios and this issue is not present at all. I have also tried changing shutter speed manually to 1/120 on Filmic Pro, as normally this would resolve the issue, however no matter how I set settings manually flickering is present at all settings, when recording 4k 60fps. I have tried resetting the phone, force restarting, with no luck. I am on 14.2. I even tried using every possible settings scenario on both display and camera settings and still not possible to eliminate the issue :(


2) Ultra wide lens 0.5x is suffering from lags, stuttering when on 4k 60fps. When you touch screen to get auto exposure square and focus point, lag and stuttering is heavily present. The moment exposure and focus point disappears all is back to normal. Again this is only happening when on 4k 60fps and in all lightning conditions. I have tried all above and absolutely all settings but no luck with getting this resolved.


it would be good to see if anyone has come across these issues and managed to fix anyhow. Any help would be greatly appreciated. Happy to share my OneDrive link, so you can see the videos with these issues.


Thanks guys.

Kris

iPhone 12 Pro Max, iOS 14

Posted on Nov 15, 2020 5:24 AM

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Posted on Nov 16, 2020 3:56 PM

I have been doing intensive research and testing and come to an conclusion that it is the camera app and code/algorithm behind that is causing this issue. So in other words hoping this is software related.


I have downloaded myself paid app called ProCamera and was playing around with manual settings. When I set shutter speed to 1/100 the flickering has disappeared completely. To the point that my issue number 2) was also not present in ProCamera app for me.


it would be interesting to get other user’s thoughts and opinions about this.


Thanks!

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142 replies

Mar 4, 2021 11:40 AM in response to Michael_irl

I haven't experienced some of these other issues but, I've definitely experienced the stuttering video and video dropping frames. And it doesn't matter whether I'm shooting in HDR or not. Doesn't matter if I'm in 4k or 1080p. Frame rate doesn't matter at all. I've tried 24 up to 60 and it still drops frames and produces video with stutter. Lighting doesn't make a difference. It happens outside in daylight, inside in a well-lit studio, and in low-light situations. It happens in the Apple camera app and it happens in 3rd party apps like Beastcam and FilmicPro. It happens if I record direct to phone or if I use an Apple lighting to HDMI adapter to a Blackmagic Design ATEM Mini and record to PC using OBS.

Apple has offered to replace the phone but, from everything I've read, I don't think it's a hardware issue. I don't think a replacement phone will fix anything. I wish Apple would fix all these camera issues but, unfortunately, I think their "fix" is going to be the next generation iPhone that they'll try to sell us.

I bought this iPhone 12 Pro Max to do video production, and that was a marketing focus of theirs. It's not like I'm trying to use this device for an unintended purpose. Now that I can start traveling again and doing production work, I have to scramble to find another device to use. Maybe I'll just go back to my Canon M50 and call it a day. I was really looking forward to being able to use this apple device and not have to carry around that larger camera...

Mar 5, 2021 3:28 PM in response to Michael_irl

It’s just a matter of right camera settings. All the 3 lenses are very sensitive and they need sufficient light wether shooting in outdoor day light or indoor low light. Also selection of FPS is subject to lights and compatibility. So make sure you are using right number of FPS (Frames per second)


also try adjusting exposures once you have locked it, before hitting the red rec button. Again Light is everything. Happy Filming Mate! :)

Mar 5, 2021 4:07 PM in response to misterwattt

In the real world, settings for different light conditions are what makes the difference between poor point-and-shoot and high quality equipment.


Sure, you can use it as a point and shoot, but as with a $5000 professional camera, if you do, you won't like the results.


The best example is if you try to take 60 FPS video in a room lit with LEDs running off 50 Hz AC power in Europe, your scenes are going to look like they are illuminated by strobe light.

Mar 5, 2021 7:54 PM in response to Michael_irl

Yes no issue or less issue (Subject to how good the light is) Trust me it’s working all perfectly fine. Also one last but important tip... Always clear the ram and then restart the phone once before shooting anything. Nothing wrong with the hardware, i already had a word with Apple. It’s just that these lenses are highly sensitive and need enough light to do perfectly fine when it comes to shooting videos.


PS : I wish they had night mode too for shooting the videos.


Warm Regards,

Harsh

Nov 17, 2020 2:02 AM in response to balazs8610

Hey Balazs,


thanks for update!


i have tried absolutely everything including full wipe and issues are still present on stock camera app. I do strongly believe they will have deploy permanent fix in their next update roll out. Otherwise can’t see this being resolved.


Unless someone in forum community has found a way to fix ?


I am now using third party app for now, as I am able to control exposure and shutter speed manually.


Disappointing that this flaw has passed QA when testing functionality...


Kris

Nov 18, 2020 12:15 AM in response to kris_milczarek

Hi!


I recently bought the new iPhone 12 Pro Max.


I have noticed that when I shoot video's in the dark (with the lights on in the house), there is some kind of flickering visible in the video.


Apparently it is possible that due to very fast flickering of lights, slowmo video's make this kind of flickering visible when you can not see it with the naked eye.


I however have this problem with normal video's as well. I have compared it with the video's on my iPhone X and it is definitely worse in my iPhone 12 video's.


I noticed that this happens while recording video on HD (or 4K) at 60 FPS, if you switch to 30 FPS this doesn't happen.


Anyone else that has this problem?


Thanks!

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iPhone 12 Pro Max camera issues

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