iPhone 12 Pro Max camera issues

I am seeing a lot of people on here complaining about flickering only when lights are on while recording. Do people not know that lights in your house are rapidly turning on and off? Your camera is most likely picking up the lights turning on and off due to it being run off alternating current.

Having exactly the same problem. Apple Support ran remote hardware diagnostics, all looks fine. Now they want me to reset the phone to test if the problem persists, but I am reluctant as that means that I will have to restore from backup afterwards to the same device (which is a real hassle with many apps that require individual reauthentication) in any case, and if they replace the phone then I will have to restore again to the new replacement device. I have AppleCare+, but apparently I might have to bear the replacement cost of EUR 99 if they deem that it's "not a defect"...

Any advice here? Waiting for iOS 14.3?

As for the issue of light flickering, studying a little this whole issue I have been able to verify one thing.

This only happens to people who live in countries with PAL format (like Spain), where artificial light works with FPS multiples of 25. In many other places like the US it does not happen because they work with FPS multiples of 30.

I have downloaded the RCam app, which allows you to vary the FPS and I have been able to verify that in video recording with 30FPS and 60FPS this flickering of the light occurs when recording video, which does not happen if I set the recording to 25FPS or 50FPS.

I know Apple is going to introduce 25FPS recording and would ask if they can introduce 50FPS in the future for better and smoother recordings.

Setting the camera's FPS to 25FPS or 50FPS eliminates this problem. so... PROBLEM SOLVED!

iphone pro max 12 .

Hi, have same issue with all 3 cams focusing less than 12-14 cm. Same thing at daylight or indoor. Its a shame on flagman model. Hope thats software problem, otherway, i dont need camera like that.. :(

also video flashing 4k, daytime( sky)

also small light dots on pics and video night mode. ( like light reflecting dots, my cam lenses ar clean)

miss my 7plus. :(

My camera on iphone 12 pro max is so messed up and i think everybody already face the same problem with the camera. The camera doesnt seems able to focus on close distance object which i find this thing very frustrating!, This problem upset me so much bcs i spent a fortune on the phone but all i get is lousy technologies from apple! What are you guys even promoting? Lies and dream is it?? What do i need to do? should i apply refund for this type of product that apple sell? I want apple to compensate for my time, my money, my mental disputes!

The focus on this phone (12 pro max) is awful!

Portraits focusing on the couch behind instead of the subject (highlighted inside the square)

Well lit landscapes completely out of focus

Close up shots (don't even try)

I am thinking of returning it and going with a Pixel 5 instead....

Same exact problem with my iPhone 12 pro max, except the color of the dots in mine are pink dotted lines. It only happens in low light conditions or dark conditions. It’s terrible. I expect this from a $50 phone; not a $1k phone.

I wish it could just be fixed by Apple updating camera software or something. I would hate to travel to an Apple store and then wait two weeks for a replacement.

William Kucharski wrote:

J_V_M wrote:

I am thinking of returning it and going with a Pixel 5 instead....

That's why Apple has a return policy; if you feel it would work better for you, feel free.

The whole reason I went with a 12 pro max was because of their "great, best in class" camera, but that's turning out to not be true...

Today I’ve contacted  support, they cheched the phone, had initialized like new phone, same problem, ok I think is an hardware problem, tomorrow I will go to  store..

I take my old Iphone X and i try to shoot a photo in the same condition, and surpise.. also X have this problem, less that 12 Pro max, but there is🙃.

It’s strange, because in 3 years of use, I never see this problem.

can anyone try to shoot a photo in this condition( low light and single o multiple dots light) and give us a feedback?

thanks

My camera won’t even function most of the time. I got the 12 pro and the whole time I’ve had it, when I tap camera all that comes up is a black screen, and won’t work until I fully restart my phone. /:

Yesterday I went to the Genius bar, and the technician told me that it was normal that there should be in those conditions because it was the light reflected on the lens, and he adds that the point could be removed from post-production.😑

That picture seems to be taken with a 5 year old phone, it is definitely not the S20. Mine takes great photos and if there are any flares, they are around 20% of the intensity of the ones on pro max.

And how about the close focus problem? I clearly posted a picture of the two phones side by side.

This will happen when you have such an intense light source directly opposite the camera.

If instead you moved slightly to put the window more off to one side, you likely wouldn't experience this issue.

Joserratlv wrote:

I noticed that this happens while recording video on HD (or 4K) at 60 FPS, if you switch to 30 FPS this doesn't happen.

Thanks!

If you live somewhere the power frequency is 50 Hz this will happen as LED and fluorescent lights flicker at a rate that is incompatible with 60 FPS video.

This page from digital cinema camera RED explains this issue well:

https://www.red.com/red-101/flicker-free-video-tutorial

30 FPS may work by just dumb luck, a better choice in iOS 14.3 and later may be 25 FPS, enabled through the new settings within:

Settings -> Camera -> Record Video -> Show PAL Formats