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Qi charging iPhone 12

Hi. I have a new 2021 Volvo XC60 with a built in wireless charger for phones.

I also have a brand new iPhone 12.


I can’t get the phone to connect to the car (or visa versa). It connects for a second and the phone displays the battery in green (charging) but then it disconnects and the Volvo displays an error message


Wireless charging not active clear the charging area from other objects.


the charging unit is on.


I heard that others are experiencing issues with Qi charging the iPhone 12. Where do we report these specific issues to Apple? Here?


thanks


iPhone 12, iOS 14

Posted on Nov 15, 2020 6:06 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 4, 2020 10:48 AM

We just took delivery of a 2021 XC90 this week. Neither an 11 Pro or 12 Pro Max will charge on the Volvo pad. We receive the obstruction error (there is nothing in the vehicle except us and the phone). Both are running 14.2.1. No case and still no luck getting either to charge.


Has anyone successful had an iPhone charge on the Volvo pad?

90 replies

Apr 7, 2021 9:50 PM in response to jonesy42

As far as I’m aware, the issue actually relates to FOD (foreign object detection) within Volvo’s wireless charging pad. This is because Apple doesn’t conform to the Qi charging standard with its new MagSafe charging. There is nothing Apple can do per se, it’s just a design decision that probably isn’t going away anytime soon. But fortunately for us, it sounds like Volvo is working on a fix that will essentially recalibrate or disable that foreign object detection sensor for the iPhone 12. That’s why you start seeing it working at first but then it stops working.

May 22, 2021 11:42 AM in response to Nightwis76

After seeing several posts regarding the update, I contacted my local dealer (I’m in the U.S.) and they had no idea what I was talking about. They searched the computer for any available updates and found none. He asked me if happen to get ahold of the update’s part number, they could try looking for that specifically. I don’t know where anyone is from but are any of you that have all gotten the update in the U.S.? If so, just trying to figure out why my dealer wouldn’t know anything about it... so frustrating because I’m ready to ditch the wire.

Jun 17, 2021 6:42 AM in response to vector13

I have a 2021 XC 90 and just had my software package updated 6-16-2021 to correct the problem with the charging pad at my Volvo Service. Well, the good side is that it does not display removing items from the area it shows it charging with a small icon on the top of the screen but, it does not really charge the phone it will hold the battery percentage of use at the same value and never increase even after sitting on the pad for an hour that is as long as you are not using the phone. So now I wait because the Service Manager has to call the Volvo Rep. about what is going on with this Qi charging pad. Back to the USB cable. $65,000 and cant get a charging pad to work with my iPhone 12.

Qi charging iPhone 12

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