How to install Canon printer with Big Sur

Thanks Viking OSX, I managed to find update on Canon site and went smoothly, not before much head scratching cable fumbling and frustrating grunts of course. Just glad to hear my printer purring happily and no longer spitting out black pages :-)

Thank you, at first I could see the air print option so I rebooted everything including switching the printer off from power for a while. I started up took a deep breath, reset the printer on my Mac. Added the printer and the Secure Air print/Air print option came up ....hooray. However for some reason, secure air print printed blank pages and so I repeated and just used air print and it worked. Thanks so much. Please advice by not choosing secure air print what does that mean?

https://www.usa.canon.com/internet/portal/us/home/support/details/printers/color-laser/color-imageclass-mf632cdw/color-imageclass-mf632cdw?tab=drivers_downloads

Select and download

MF Printer Driver & Utilities for Macintosh V10.11.6 [Mac OS : 10.10.5 - 11.0.1]12/09/2022.21 MB

I tried the same and it doesn’t let you . I downloaded the previous versions but apparently according vikingOSX my printer didn’t need driver as it has AirPrint. . Restart your printer settings on your Mac and reinstall the printer . If it has the secure air print option it will work or try downloaded a version of driver with a previous version of your Mac .

I had the same problem. I have 2 different canon printers. Drivers for both were listed as good for Big Sur. One of them installed no problem. The other one kept getting the same message as you. After searching around the web, somebody suggested getting the driver from Canon UK, sure enough, it worked perfectly and painless. CanonUSA has **** installer packages for some of their printers.

[Edited by Moderator]

Did you check whether your printer needs the drivers as it may work with air print. My TS8250 had the same issues but as kindly told by someone on this forum it runs on AirPrint. In which case I reset the printing system from settings, restart your Mac and then add printer. Choose secure air print. Hope that helps.

Having had some circular Facebook messages, for the MG5350 it comes back to "We don't have drivers or software available for macOS Big Sur, ... the printer does have AirPrint which may offer compatibility with Big Sur, but this may be in a limited compatibility. AirPrint was added via a firmware update, and will require the printer and computer to be on the same network. If you call the support team on 02076600186 (Mon-Fri 08:00-20:00, excluding bank holidays), they can look into setting up the printer and help with trying to set it up with the Mac.

For some software applications I have I receive notices saying that it won't work with future Apple updates. At least this gives me time to think about possible alternatives. Received no such message about Canon printer.

Still, there we are. Given Christmas period I think I will wait a couple of weeks and then go and buy a non Canon printer.

This was the solution that did it for me (and thanks for the additional explanation). After running the installer once, I attempted to select the correct driver, but it still wasn't seeing it. I ran it a second time, and all was good (though I'm not sure if it just hadn't indexed—I was a bit impatient after trying to find an [this] answer!)

This was for a Canon Color ImageRUNNER C3325i should that help anyone else with their troubleshooting.

Thanks again!

Jan, thank you for your suggestions. I hope these work for others.

I asked Canon (via facebook) whether they would be updating their drivers and their message was "All drivers available for Big Sur have been released, so the information on our website will not change."

I have downloaded the firmware but I cannot detect an understandable way of implementing it. We're all different and I hope others can get it to work.

Myself, I know where the shop is and how to get there, so in a few days that's what I will do.

Hello 89mcg78niu,

The Canon MG5320 is also an AirPrint model, and my reply to MrRMP above (about an MG5350) applies to your printer as well, so you may want to have a look at that message for details.

Canon's Apple AirPrint User Guide:

https://www.canon-europe.com/support/consumer_products/apple_airprint_guide/

Canon U.S.A. links:

https://www.usa.canon.com/internet/portal/us/home/support/details/printers/inkjet-multifunction/mg-series-inkjet/mg5320?tab=drivers_downloads

https://www.usa.canon.com/internet/portal/us/home/support/details/printers/inkjet-multifunction/mg-series-inkjet/mg5320?tab=manuals

Please note that drivers are not available for Big Sur. You should instead choose to use AirPrint. AirPrint does not require separate drivers. Use a network connection (Wi-Fi).

Interesting. I was able to pull the IR C5235 drivers off of the Canon UK site and you are correct--they install without an OS-level error. Definitely not the same package as what they have posted on the US site.

My experience:

1) Canon utility and drivers install successfully and instructs the user to then add the printer.

2) Trying to add the printer, it does not appear as a default option and is does not show as available, even though it's on the network and active.

3) Using the IP option, I can add the IP address of the printer and the utility confirms that the printer is found. I then have to choose the drivers for it to use, which seems to work. You must choose the Line Printer Daemon/LPD option for it to be able to communicate to the printer, not the IPP default.

4) Printer setup finalizes, test print job processes OK.

So looks like things are "working", with a lot of trial and error. If they would start with posting the correct driver set on the US site, that would be a positive step.

For what I learned about macOS and adding networked printers - Bonjour printers take really loooooong time to appear - think 10 minutes or so. Most of times patience was a key for me to get it appear in the list as visible to add.

I found a workaround driver that I could use on the Canon Singapore support site here: https://sg.canon/en/support - Now, I can once again use my 3 year old canon MF216N printer with the OS11.1 Buig Sur.

Fantastic... thanks very much for posting this... saved the day. This worked for me too. I'm using a Pixma ip100 successfully, after a bit of a hiccup directly after installation it is now working well.

The US Drivers still do not work as of this morning: 12/23/20. But I was able to get the printer working by going to Canon's European site and downloading the driver, then re-adding the printer. Try it. https://www.canon-europe.com/support/consumer_products/products/printers/laser/i-sensys_lbp6230dw.html?type=drivers&language=en&os=macos%2011.0%20(big%20sur)