How to install Canon printer with Big Sur

I have installed Big Sur. Now I cannot use or download our Canon printer driver......



Posted on Nov 18, 2020 1:49 PM

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Posted on Dec 21, 2020 11:11 AM

Hello again,


Yes, the Canon (PIXMA) MG5350 is mentioned in the article About AirPrint - Apple Support as a printer supporting the driverless AirPrint technology. This means that the printer is compatible with macOS (Big Sur).


Regarding the firmware, please have a look at https://www.canon.co.uk/support/consumer_products/products/fax__multifunctionals/inkjet/pixma_mg_series/pixma_mg5350.html?type=firmware . There is an AirPrint Firmware Updater (Mac) for MG5300 series Ver.1.2b (19 September 2017). Unless already installed, please note the updating details.


Also see the Manual for how to use AirPrint for Mac.

https://www.canon.co.uk/support/consumer_products/products/fax__multifunctionals/inkjet/pixma_mg_series/pixma_mg5350.html?type=manuals&language=


It may not be a bad idea to reset the printing system (steps in the following article) before you add the printer.

Reset the Mac printing system to solve a problem - Apple Support


Information about how to add the printer can be found here:

Add a printer on Mac - Apple Support


It should not be too difficult to make this work. Do you have an existing Wi-Fi network with a router? If so, make sure that the printer and the Mac computer are connected to the same network. Do not hesitate to post back in case of additional questions.


Good luck!

239 replies

Dec 4, 2020 12:32 PM in response to 2019srpr

Same issue here on MacBook Pro M1 on 11.0.1. Big Sur Drivers listed on the Canon site for the ir_ADV C5235 will not load, receive an error that the version is incorrect for my operating system. Attempted to add the printer via IP address and received various errors but it appeared online as available, but it crashes with an error when sending a print job. Reset the print system more than once with no affect. Appears that the supplied drivers are not compatible after all.


Hard to believe that updating print drivers for new OS versions in a timely manner is still so difficult after all these years...

Dec 13, 2020 5:19 AM in response to 2019srpr

I've tried everything mentioned here...


(including "Please do the following in this order:


...multiple times but, even though everything looks okay on the Printer and Scanner preference pane, no matter what application/browser from which I try to print I get immediately an "Error" on the printer list for this printer and the message "Missing USB class driver" on the printer app.


From those of you who have contacted Canon Support and received the advice "sit tight -- a new driver is coming," does it seem this is the issue with which they are troubleshooting ... or is this something else in my system?


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How to install Canon printer with Big Sur

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