Apple music stops playing music after 15 seconds.

Hey damelya21,

It sounds like you're having issues with music stopping at 15 seconds. We can understand wanting to get that resolved. We want to help.

Does this happen on both Wi-FI and cellular data?

Does the issue occur with both downloaded and streaming content?

Does it happen both with and without headphones?

Which model of device and iOS version is this happening with?

Thanks!

Am having same issue with my Apple music. I be playing a song and all of a sudden it stops producing sound but it shows that the music was not paused. I have to close my Apple music every time it happens. I want a permanent solution please

Yes it happens on both WIFI and cellular data

Yes it occurs on streaming content

Yes it happens both with and without AirPods

And am currently using iPhone 12 with IOS 14.6

Yeahh…Music downloaded with lossless plays for just 15seconds and stops all of a sudden.

With WIFI or Cellular Data it doesn’t stop.

Obviously it happens with only downloaded songs because you will have to enable WIFI or Cellular Data to be able to stream

Yes it happens with or without headphones

I am currently using IPhone 8plus with IOS 14.6

Seeing that this got reported about 500 times before, it's probably on Apple's end, dont you think? Can you let them know?

I had to call 3 times with apple support, and still got this problem...

https://discussions.apple.com/thread/252847014

https://discussions.apple.com/thread/252851062

https://discussions.apple.com/thread/252878744

https://www.reddit.com/r/AppleMusic/comments/nvbn16/dolby_atmos_lossless_songs_stop_playing_after_15/

https://piunikaweb.com/2021/06/12/apple-music-lossless-audio-keeps-freezing-with-a-static-crackling-sound/

https://germany.in-24.com/News/20899.html

https://9to5mac.com/2021/06/16/15-second-bug-dolby-atmos-spatial-audio-apple-music/

==> My conclusion: It's a bug.

It's really annoying me and I'm concidering subscribing to spotify, as are a lot of other Applemusic subscribers.

I didn't try on cellular, its only on downloaded content, it happens with headphones (beats solo pro) and I'm on 14.6

Same issue! Too frustrating!

Done everything Apple Support told me to do, but still not fix the downloaded music stopping!

I gave Apple Music a try. But as much as I would like to stay, it's pushing me to go back to SPOTIFY!!!

Never had any issues with SPOTIFY!!!

It looks like Apple released iOS 14.7 today and one of the bug fixes indicated is "Dolby Atmos and Apple Music Lossless audio playback may unexpectedly stop"

Hopefully this update resolves the problem we've all been having.

For me it has started to stop at 15 seconds sometimes since loseless music happened. It doesn’t happen all the time, I would say it happens half of the time.

I am so frustrated now. All I want after a long day of work is to listen to my favorite music to cheer myself up. Please fix this soon apple!!

Noticed to have the same problem on iPhone 8 with IOS 14.6 and Apple Music. Yesterday used it with CarPlay. Songs of new Playlist „3D-Audio“ play for 15s and stop followed by a crash restarting CarPlay. Procedure reproducible. Now we have Dolby Atmos and crashing app. Great!

After calendar problems with standard notifications not synchronized from Mac and 5 months of weekly support with no solution now Apple Music fails.

Really Apple software quality more and more becomes crap in all ranks.

And no, I don‘t wanna reset the iPhone anytime Apple fails! Spends my lifetime!

Frustrating!

Am having same issue with my Apple music. I be playing a song and all of a sudden it stops producing sound at all it shows that the music is paused n not playing I have to close my Apple music every time it happens n still not play I have to listen to podcast know ?? I want a permanent solution please

Yes it happens on WIFI

Yes it occurs on streaming content

Yes it happens with without my earphones

And am currently using iPhone 12pro with IOS 14.6

Yes, that might be. Meanwhile I've to restart my iPhone too many times to get it work. Sometimes the playlist asks me if I would like to keep a song or to delete it when I try to play it. The only solution to get rid off this bug is to restart the iPhone and remove the iCloud sync and switch it on again. This bug is reported by many users for a while but I don't notice any progress by providing a bugfix. Would be nice to improve that issue soon.

I love Apple music but it's annoying that nothing seems to be done to get rid off these bugs.

Had an issue with the standard notification sync of Mac and iPhone calendar. Since Jan I was communicating with Apple support weekly. In the end Cuppertino engineers told me the feature is not included anymore. When I sync the calendar per USB cable it still works reliable! So, I think it's a bug with the iCloud but until today I'm alone with this bug. It works fine for my friends, they told me that this feature is still working and not removed. I'm not very happy how Apple "solved" this problem with me.

Hope, they improve Apple Music bugs soon.

I‘m having the same issue ever since the last IOS update all music that I downloaded before the update was playing just fine but when this issue kept happening I deleted my whole library and downloaded again and now I can’t listen to anything offline even. Every song literally stops at 15s

Hey guys, i might have a solution.

whenever you are free, test what songs dont seem to play all the way. If you know its your whole library, then you dont need to test.

try listening to each song past 15 seconds and then test it offline. See if that works. Im guessing each song needs to be “played into the system” for it to work… not sure tho, anyone else have imput?

I‘m having the same problem. I play a song, and it goes for a good 15 seconds – and those are a good 15 seconds – but then it stops, and I can’t get it to start again.

I‘ve noticed as well, after doing some investigation, this only happens to songs which have Dolby Atmos (at least for me). Songs without Dolby Atmos or only Lossless are fine.

Haven‘t investigated if this is only an issue on my iPad Air 4.

Happens on Wi-Fi (unable to check with cellular data on iPad Air 4).

Occurs with both downloaded and streaming content.

Happens both with and without headphones.

Happening with my iPad Air 4 with IOS 14.6.

ONLY HAPPENS when playing Dolby Atmos certified music.

I have the same issue. It's frustrating to remove downloaded contents and redownload it all over again.

Main device is iPhone XS (iOS 14.6), also using airpods pro. No issues with wifi streaming, just on downloaded music for offline use.

My subscription's gonna autorenew this 10th. Im considering to switch to spotify over this bug. :(

Same here. 11 pro max, iPad Pro, Apple TV 4K. It does it on ALL devices. Wifi, cellular, downloaded, streaming. I have turned on and off, restarted, reset. Every. Single. Troubleshooting. Nothing changes, please fix this ASAP Apple.