Outlook prompted me to change password and now it won't update mail. I get a message to enter password thru Edit Settings but does not let me re-enter password. I get a message the says Account not Authenticated. There is no keyboard for me to re-enter it. Any suggestions? Thank you
AAGorman Said:
"outlook email will not update on Iphone after changing email password: Outlook prompted me to change password and now it won't update mail. I get a message to enter password thru Edit Settings but does not let me re-enter password. I get a message the says Account not Authenticated. There is no keyboard for me to re-enter it. Any suggestions? Thank you"
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Are you using and outlook.com/hotmail.com eMail? If so,...
Use a New App Password for Hotmail:
I remember chatting with Microsoft not too long ago, and going through this to set up other accounts to be accessed on Mail, Outlook, and on other Apps. A new App Password fixed this.
While in Hotmail, Go To:
You might need to chat with Microsoft about this. So, Go Here: Contact Us - Virtual Agent - Microsoft Support
No I haven't. My daughter is getting new phone, so will take hers, minus Apple.
I deleted the account thinking I could reload it and it won’t let me reload a Hotmail account.
It says re-enter password and nothing as soon as you push it the screen disappears
Has anyone been able to resolve this problem? I now have it too. ☹️
You're welcome.
Having the same issue. Sooo frustrating!!!
Im having the same issue with my iphone 6. The outlook email wont pop up in my safari.
This solved my problem! Thank you
THIS is the correct solution!!!! Great job!
Was this problem ever resolved? I now have the same issue after changing the password on my hotmail account.
I have the same problem on my Iphone. It is outrageous that Microsoft doesn't offer any assistance on this. Has anyone found a solution?
I am also getting this. My iPad is asking me to enter my hotmail password and it won't let me enter it. Just goes off screen. Anyone able to fix this?
I have changed my password for outlook on my phone as asked and it is not recognised on my iPad and the iPad will not allow my to type in the password in outlook settings .
This helped
I have the same issue as well. Apple, you have a problem.
This would cause me a problem to follow your advice.
outlook email will not update on Iphone after changing email password
