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Wi-Fi problem after iOS 14.7.1 update

My iphone's Wi-Fi is not working after the iOS 14.7.1 update. It is connected but internet is not working. Wi-Fi is working on other devices.

what is the problem? how can I fix it>

iPhone 11, iOS 14

Posted on Jul 29, 2021 11:35 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 30, 2021 2:33 AM

Check your WiFi Router / Modem for --> Recommended settings for Wi-Fi routers and access points ...


Connecting to Wifi is the first part and then getting connected to the Internet is the second

  1. If you connect to Wifi, doesn't necessarily mean you are connected to the internet. If you are not connected to wifi could be a problem with iPhone settings or Router/Modem Settings
  2. If you are not connected to the internet is the sole issue of Router / Modem Settings. Contact your ISP immediately


For your Internet connection.

  • Over Cellular: contact your Carrier (Cellular Service Provider). The agency who issued the SIM to you
  • Over WiFI: Contact your ISP (Internet Service Provider), the agency who provided the Internet Service on your Modem/Router to you


However --> Connect iPhone to the Internet - Apple Support


98 replies

Aug 29, 2021 4:16 PM in response to Dogcow-Moof

Okay. What do you say to the phone intermittently connect to internet? It never loses connection to WiFi just internet. Nothing else in the house loses internet connection. As a suggestion from a previous comment, I turned Bluetooth off and the phone connected to internet. I will keep Bluetooth off and see if that actually makes a difference. I am at a loss. Not saying it’s the IOS update but it was working fine before??? So, if it is because my access point ( UniFi) and or my router (pfSense) no longer implement the standards used by IOS , then that would be new settings changed in IOS. Therefore, caused by IOS. Whatever it is, I hope it gets resolved quickly. I am going crazy 🤪

Aug 30, 2021 12:18 PM in response to Dogcow-Moof

This is really making me crazy. My wife has an iPhone 8 on IOS 14.7.1. The same IOS as mine but my phone is an 11. Even as I type this, I just noticed my phone switched to WiFi. Her phone is fine. Only difference is she is on private address in network settings on iPhone. I’ll try that. Maybe something is just wrong with my phone. So, I doubt it is the IOS update but I don’t think it is my network either. If I figure it out, I’ll post the solution that worked for me.

Sep 1, 2021 7:23 PM in response to vinno

Ok, will try this again since the mere mention of the latest os being tested is a no no.


So this issue developed on our iPhone 12 Pro MAX’s. Due to a game the wife plays, it gives a wifi needed message. Back phones are set up to also use cellular data when wifi is not connected. We also noticed that the cellular issue is also affecting zoom calls etc. In the settings I noticed the cellular settings was not showing my carrier. Valls and Texting was iffy too.

So I got out my 6s. It has iOS 14.2 on it. Pulled the SIM card from a 12 and put it in. At first the 6s did not see the sim. So I restarted the 6s with the sim in it and everything went fine. I manually turned off the wifi on the 6s and all is good too. Input the SIM card back into the 12 and bang, all good. Carrier shows in the cellular settings too. So I turned off the wifi and checked to see if the apps would pull down data via cellular. Yup. So I repeated this on the other 12. Same deal. A side note: both 12’s started having problems shortly after the 14.7 update. I went thru all the suggested fixes on the support page. Then I upgraded the iOS to (can’t say it) to see if that would help. Nope. Then I ran my SIM card test today. I will know more if it is a stable fix tomorrow but for now bango, it works like a phone again! And now I have 8 missed messages to tend.


I my opinion, the 14.7 is borking the sim cards either directly or thru something in the phones but I do believe it is the iOS and once it does it, it changes something related to the sim card that putting them into the old phone undid. This would also explain why a new sim would work for some and then fail.


Hope this helps. If it doesn't stay fixed I will repost. Sure hope they address this in 14.8.

Sep 5, 2021 1:58 PM in response to nicholasfromthorofare

Just a follow up to my post: still working like a champ for me. From the posts, seems a tho there are multiple forms of the issue. The commonality is unfortunately the iOS. I dont know much about the iphone internal hardware or coding, but I will bet there is something common to all the hardware affected. And I am afraid that means waiting on Apple.

Sep 7, 2021 2:33 AM in response to nicholasfromthorofare

nicholasfromthorofare wrote:

I my opinion, the 14.7 is borking the sim cards either directly or thru something in the phones but I do believe it is the iOS and once it does it, it changes something related to the sim card that putting them into the old phone undid. This would also explain why a new sim would work for some and then fail.


iPhones do not have the ability to write to SIM cards.

Sep 7, 2021 8:03 AM in response to surajtembe

My wife and I are having this issue as well. It is absolutely not the router/ISP and clearly an iOS bug. Neither of us experienced this this issue prior to IOS 14.7.1. Once you toggle the WIFI, reboot, whatever it works again. However every time we return to the house and our phones re-connect to the WiFi, the issue shows up again. We have also not had any issues with any other device that utilizes the WiFi. Hopefully this will be resolved with ios15 official release.

Sep 19, 2021 4:28 PM in response to surajtembe

Still having the issue with 14.8.


All three phones who have upgraded to 14.7.1 get this problem.


As others have mentioned, only started after iOS upgrade and all other devices work fine.


Using Xfinity xFi for wifi. Interesting note that internet works if connected to the wifi extender, just not if connected to the main router.

Sep 20, 2021 3:54 AM in response to surajtembe

Hey everyone.. not sure if this helps but I had this issue and found that wifi settings on the iPhone automatically ses the “Private address” under wifi settings to on. So this creates a new MAC address and if you are using Mac filtering on your router (like I was) it will block connectivity. Turned this off and all started working as it was before 😊

Wi-Fi problem after iOS 14.7.1 update

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