Mail is slow since updating to iOS 15

I had two weeks of smooth sailing after I reloaded the iOS. But I’m back to square one again. I contacted apple via Twitter about the mail issue again. They’re willing to set up a phone conversation to help me with my devices but I can’t get anywhere when I ask if anybody is trying to actually resolve the issue with the mail app. I try to explain to them it’s a widespread problem but they are not the slightest bit responsive to that. I asked how to report a widespread problem and they won’t answer that question they’re only willing to set up a call with a tech. The last tech that found me the temporary solution via reloading the iOS also had no answers or suggestions about reporting that the problem is effecting multiple users, not just me. My brother in law just switched all his apple devices to Samsung and he’s really satisfied. He misses some apple things but overall he’s very happy he switched. I might follow suit. I have pretty much every type of apple device so I really don’t want to switch but it’s impacting my work at this point and I may not have a choice. I don’t understand why they won’t address this.

I did the last update and held my breath, but the problem still arises. I have noticed over time, that ordinary written emails come in as normal, but it is the occasional email from certain online companies that suddenly hang as they try to come in. They are obviously larger emails with a lot of content. When this happens, you can't open ordinary written emails until the large email has finished downloading.

I am not a tech and so just can't understand why this is happening, or more to the point, why everything was fine and suddenly changed.

Since updating to ios 15, it takes a LONG time to download emails and then just stops!! It’s very frustrating. I never had this issue before the update. What’s up Apple??

I have done this multiple times and it does not resolve the issue.

The free space remained the same, i was just pointing out that storage wasn’t an issue. Both devices are rather new, 12 Pro and M1 iPad Pro. Thank you for the help, I can say the issue was resolved.

jaybird0029 Said:

"Thank you for the quick reply."

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You are welcome.

Turning off feature and security improvements should not be the answer. Apple needs to fix this. I find the google mail app works great as a replacement.

There's a simple fix that worked for me. It's called gmail.

jaybird0029 Said:

"I have tried all of the solutions above. Mail is still extremely slow to load on my iphone Xs after update to ios 15. This is my work phone and i need it to load email quickly like it did the minute before i updated to ios. This has to be a known issue. What is the solution please? If there is none, then please let me know how to revert back to the previous version of ios which worked just fine for me."

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Two Things:

A. Cool Down the iPhone:

For a few hours, perform the following...

• Power Off: the iPhone for a bit
• Unplug: any Cables
• Place it Atop: a Laptop Cooler
• Keep it in: an open space
• Keep it Out of: direct sunlight

and...

B. Give Apple Feedback:

If would probably after they get enough reports of it occurring.

So, do your Part: Provide Apple with feedback on this, letting them know what exactly is occurring.  Apple may not get back to you directly, but the more feedback they receive on this, the more they will know what is occurring, and what bug fixes to include in updates to come.

1. Go Here: Feedback - iPhone - Apple
2. Select: "Bug Report" for the "Feedback Type"
3. Comment: on when you came across this issue, and how you have troubleshot it thus far.
4. Proceed from there as necessary

I have the exact same problem on my iPhone 12 Max Pro. Only started after the update to iOS 15. I've deleted, re-added the account, checked storage, fooled around with Mail settings, network is fine..........so I switched to the Google Mail app since I use mostly Gmail anyway, and yes, I have sent a "bug report" to Apple about it. They need to fix this!

Same problem here as well! Stucking to a date earlier or no email show so long times make me restart the email app but not helping! Got bored of this problem, it is frustrating to search for an email or checking the latest one received! Or read/unread marks mixed up!

(vitapom) This problem is not related to “first mail check”. Any time you check for mail whether it’s first time the app is opened or any subsequent check, the process could take a long time (up to 20 seconds for me). The change I made triggered a fix for me; I don’t necessarily think it is the fix but seems to have triggered a change that fixed this problem for me. Period.

Didn’t meant to be passive aggressive, nor thought I was replying to someone. Just tried to say that things that seemingly work are not working consistently.

Yes, I saw now. You’re right it happens without closing the app as well.

Not nice at all.

I wish I could learn how to solve such performance problems one day so I can help companies deliver better products to their clients.

It’s a PITA.

Totally agree (no offence meant or taken), worked in IT for over 30 years. Just saying that you might try making a simple change to the configuration as I did. This seems to be the pattern of the resolutions posted. Obviously there is a problem in the update that may not affect everyone; just hoping it will be resolved.

I am not getting my emails sometimes until I actually open the Mail app. I can send myself an email and only when I go into the Mail app and check my emails does the email show up. I am receiving emails when I go onto my app from an hour before. Any help regarding the situation would be greatly appreciated. This is absurd I use my phone to run businesses and I need to receive emails immediately, not when I go onto my Mail app.

For anyone that thinks my settings are not set up correctly is wrong. Everything is set up the way it should be.