Mail is slow since updating to iOS 15
What is causing email to download so slowly that it has virtually stopped since updating to iOS 15?
iPhone SE
What is causing email to download so slowly that it has virtually stopped since updating to iOS 15?
iPhone SE
Replying to myself, with additional info. You might need to also reset your network settings after disabling the Protect Mail Activity and Hide My IP.
Settings/General/Transfer or reset iPhone/reset/reset network settings.
if you look at the Protect Mail activity description it says it’s using a multiple proxies. Then add Hide My IP and now you seemingly have put a bunch of hops and relays in between yourself and your email and then hid your IP so if it could get to you after all that, you are still hiding from it.
The features sound good and cool and it would be great if they worked (and maybe there is some Apple Techno Magic they do to make it all work some how), but I think if you want speed, you can’t turn on all the blocks/hides/reroutes just yet and expect it to work like it did before.
As of now, nothing that have been suggested worked. Removing the app, resetting network settings, mail privacy steps, restarting the phone, all did not work.
Apple?!!!!!!!! wake up and fix the issue.
Iphone 12, 15.4
Yes but you shouldn’t have to use another app in order for your mail to work. It’s like saying you have a transmission grind so you change transmission fluids in order not to have a grind. Your transmission shift regularly with normal transmission fluid.
in this came the mail app should work the way it’s supposed to and we shouldn’t have to use another app in order for our mail to come through on time
I’ve tried every suggestion including turning off mail protection and resetting the network on my iPad. It takes at least 20 seconds for mail to load every single time. I also have plenty of memory and empty my cache every day. Ready to throw my iPad through the window. So frustrating.
I explained what is on my mind; my mail takes about four minutes to download on my iPad, not on my iPhone. I use my iPad to read mail because the print is larger…and I am old. This is frustrating. Finally, when I opt to open a link in an email on my iPad it does so without any problems. The only problem, and a BIG one is that I have to wait another 4 or so minutes for the email to open when I go back to it. This is truly frustrating and a problem.
Not helpful - NOT a storage issue - deleting and restoring email accounts DOES NOT work - complete restart DOES NOT work - turning airplane mode on/on DOES NOT work - changing mail privacy settings DOES NOT work - this is ridiculous, Apple!
This doesn't fix the issue. The problem isn't any specific email, but the entire process of opening it up to begin with. This is definitely the iOS 15 update that has caused this. I have reported to Apple but nothing has changed.
It’s gone on for so long and it’s getting worse not better. It takes 25-30 seconds for mail to load every single time - even if I’ve just checked my mail. Apple is doing nothing to resolve it. I need my mail to load properly in order to work efficiently. I desperately need a new laptop and want a new iPad but I don’t see any point in sticking with apple when I can’t even have working mail service on my phone or iPad. Considering leaving apple at this point and starting to check out other options. The only apple product I have that functions properly right now is my watch. If anybody has suggestions for non-apple laptops, phones and tablets let me know.
I also have this intermittent problem of iCloud emails taking forever to download and have had it a long time now. When it happens, emails that have already been read are not visible either and appear to be downloading again. Speaking to an apple rep, I was told it is almost certainly a problem with my internet provider. This led me to having wrangles and issues with them, however, now I have seen this community chat on the issue, I realise it is most definitely an apple problem. What I can't believe, is how it appears to have been ignored by apple since about this time last year !
My long term faith in apple is now questionable, due to the lack of response to the problem, experienced by so many apple users.
So with the latest iPad iOS 15.5 mail app is even slower to load mail and crashes even more frequently than prior versions. I deleted the mail app, deleted al my accounts and reset network settings. Nothing helped. My iPhone with the exact same mail accounts and settings works as expected…used the feedback app several times to report with no word from apple.
Well done the Sqwoosh…
However, there are also folk that do not have a computer and some that could not handle the technical side of it all.
So they continue to have the ongoing problem.
To be honest, should we really have to be desperately trying things like that ?
I am still mystified as to why there is no official input about the problem and maybe assurances that it will or is being investigated. That is all it would take for people to accept what is going on. Or is that not how it works ?? Well done anyway for your sterling efforts.
i totally agree. Apple is doing nothing to address a widespread problem. And I’ve realized my problem hasn’t been completely solved. My mail no longer takes a full minute to load every single time I open it - but it still doesn’t push or fetch. So I have to open the app to check for mail, it never updates on its own. If you looks at the reviews for the mail app in the App Store you can see in the reviews how many people are having problems. I really don’t understand why they aren’t taking any action to fix things. It’s making me seriously rethink whether I want to stick with apple since I’m close to needing to update all my devices.
I tried resetting the phone and reinstalling from a backup. I tried deleting the mail app and reinstalling it again. None of this works still. I think this is Apples way of getting people to upgrade their phones.
I have just upgraded to iOS 15.5 and both my iPad and iPhone are not loading emails now.
It’s just stalled on ‘loading’.
Apple never used to be this poor when it came to updates but now every new one has issues, this one being by far the worst.
This seems to be turning into something of a farce. Nothing so far appears to be the answer with possibly thousands or more people experiencing the problem and yet it is being ignored by the company.
It is commendable that folk are trying to solve the problem with technical solutions, but what about the thousands of people with no technical skills at all; what are they supposed to do ?
Abandoned comes to mind.
I think I might have been the person that suggested that. I’m sorry to report that after a couple weeks I’m back to mail not updating. However, I no longer have the long lag waiting for mail to load. It just won’t push or fetch so I have to manually refresh mail in order to get new emails. Apple just won’t deal with this.
Mail is slow since updating to iOS 15