CAR Play Issues after IOS15 Update Cannot Load SiriusXM Or Amazon Music

Even though I can start the Sirius XM app on my iPhone and play a station when I go to the app on the car's radio screen and hit favorite channels I get a message that It cannot load Sirius XM I have to go to my phone to change the channel.

Same with Amazon music I can select a track on the iPhone but if I trying to open the app on the car radio screen gives me a can not load amazon music.

My head unit is an Alpine ILX-W650


These apps worked prior to me updating to IOS15

Posted on Sep 22, 2021 5:44 AM

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Posted on Sep 26, 2021 5:00 PM

Found a solution on Reddit that worked for me. Disable/turn off EQ in Settings>Music. I had a 12 pro with equilizer enabled and it worked fine even w IOS 15. However, the new 13 pro max would not play any music apps on Carplay until the EQ was turned off. Hope this helps others. 2021 Honda Accord wireless carplay and 13 pro max. Such a random setting...I would have never found it.

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225 replies

Sep 28, 2021 6:50 AM in response to FPGFHFMA

I'm having the same issue with the Downcast app. I can play podcasts from my phone, but the interface just says Can't Connect. I've checked the app store and there are no new updates to Downcast at this time. I'm also having major connection issues with CarPlay in general since updating to iOS 15 - I had to restart my phone and head unit twice this morning just to get it to connect. 2019 Honda Civic and iPhone 12 Pro.


If you're still on iOS 14 I would recommend waiting a while before updating. I wish I had, especially since Apple is now pushing out security updates for 14 even if you don't update to 15.

Sep 28, 2021 7:50 AM in response to FPGFHFMA

same here..... used the iPhone SE with iOS 14.8 on CarPlay via hotspot option and had full internet/webbrowser access (the banner on top was always blue). This morning after the iOS15 update last night, I connected the iPhone (as always via USB -- problem is the same with BlueTooth ...) and hotspot is connected (1 connected visible on banner) BUT no internet (on the CarPlay you don't see the 'globe' symbol). It all worked fine with iOS14.8 and before.....

urgent patch needed :(

Sep 30, 2021 1:38 PM in response to TxIslander

Thanks, Txlslander.

Yes. I disabled and turned on the EQ. It works perfectly now. I have tried so many things like resetting, and setting up and even changing to the original Apple USB cable. It kept saying "audio off" even though I could turn on FM.

Don't know what it's about, but as long as it works now, I am fine. In fact, I made an appointment with Lexus to fix the problem next week.



Oct 4, 2021 7:21 AM in response to Whatsupdoc2021

Exact Same experience on my iPhone12 with iOS 15 including the "Recent" channels in SiriusXM loading eventually.


Ironically, Pandora is the only streaming app I've tried that actually works for me (other than "Music" app). Considering they're owned by Sirrus XM, how can XM not fix their app?


And yes to anyone wondering, you can stream any app as long as you control it ON the phone itself.

Oct 13, 2021 10:58 AM in response to domdogd

Update my iphone 11 to 15.0.2 and sadly still having the same problem. When my phone is plugged into CarPlay port if i try to switch to FM radio or XM it will switch right back to CarPlay. I know it's not a headhunt problem because I tried my wife's phone which wasn't upgraded to ios15 and everything works fine. So frustrating. By the way, this is for a 2018 Honda Civic.

Oct 15, 2021 3:12 AM in response to Cyborg666

I installed 15.0.2. My experience with BMW iDrive 7.1: 50% of the Music apps still freeze. I tried 6 different apps that worked before iOS 15. Now only 3 work. A bigger concern is the instability since iOS 15. Frequent freezes and crashes which I never had before. After freezing, I often have to restart my iPhone to get it connected again. It is no fun while driving.

Even the map can freeze after ending the guidance. In addition, Map ETA share sends error messages of "incompatible iOS" to the persons I share it with. To be sure, they have the same iOS installed. This iOS has a bad name: 15



Dec 20, 2021 4:02 PM in response to AllMichigan34

I have experienced something closer to the opposite. Whether it was 15.1 and now 15.2 I have features that I wasn’t even getting before. I can only relate this to my car’s Apple play interface so while I won’t (can’t) doubt your experience I can’t rule out that Apple may be right in their assessment either. Can you expound on on the manufacturer or the model year? They may have an update available.

Dec 21, 2021 1:11 AM in response to No staples please

My infotainment is running update Gracenote in my Mazda 3T. I have also experienced an increase of features and more realizability in actually connecting to apps. It all worked great before iOS 15, i to also have a iPhone that I have not updated to iOS 15 and still works flawless which is why I lean toward it being an Apple problem not my vehicles infotainment or apps.

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CAR Play Issues after IOS15 Update Cannot Load SiriusXM Or Amazon Music

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