Why is my Magic Mouse not scrolling up or down?

I've just updated to Monterey on my MacBook Air and my Magic Mouse won't scroll up and down or zoom in or out. How do I fix that?

Posted on Oct 27, 2021 8:01 AM

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Posted on Oct 29, 2021 6:23 AM

I just had this issue after updating a 2019 MBP to macOS 12.0.1.


macOS 12 changed the way you reset Bluetooth, and I can no longer find the option when Opt+Shift clicking the Bluetooth icon.


macOS 12 Fix: reset SMC and PRAM. Instructions below.


To reset SMC on MacBook Pro, MacBook or MacBook Air:

a. Shut the Mac down and unplug the power cable.

b. Wait for a minimum of 15 seconds and then plug the power cable back in.

c. Hold Left Shift, Option, Control and Power button simultaneously for a minimum of 10 seconds. Release all the keys and power the Mac up as usual. You will notice a boot in speed instantly.


To reset SMC on iMac, Mac Mini, Xserve or Mac Pro:

a. Power the Mac down and unplug the power cord.

b. Wait for a minimum of 15 seconds and plug the power cord in.

c. Wait for at least 5 seconds then power the Mac up as you would do regularly.


Resetting the SMC will not lose any data so do not be scared to try it.

To reset the PRAM/NVRAM (on any Mac):

a. Shut the Mac down and wait for a few seconds.

b. Power it on and immediately press Command, P, R and Option keys on the keyboard simultaneously.

c. Only release the keys when you hear the beep indicating the machine is restarting.


33 replies

Dec 21, 2021 4:13 PM in response to Bobtajor

Same issue as others. I was tired of having to turn the mouse off and back on every time I came back to my Mac. Removing the Magic Mouse from Bluetooth preferences completely resolved the issue for me. I was a little hesitant for fear of not being able to re-pair but it was smart enough to realize I had a Magic Mouse nearby.


  1. System Preferences > Bluetooth > Clicked "X" next to Magic Mouse
  2. Turned Magic Mouse off using switch on bottom
  3. Waited a few seconds, turned Magic Mouse back on using switch on bottom
  4. Waited till Mac popped up with an alert that Magic Mouse is connected (I still had Bluetooth preferences at the time but I doubt this made a difference)
  5. Be patient during Step 4. It can take a minute to reconnect


Upon reconnecting, the Mouse was immediately scrolling and I had not previously turned it off and back on to get it to scroll again after being asleep. I put the Mac to sleep, woke it back up, and still connecting.


Hope this works for you!


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Why is my Magic Mouse not scrolling up or down?

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