Unclear robotic voice on iPhone 13 Max Pro phone call

Having the same issue on 14 Pro Max. Robotic voice comes on randomly during WhatsApp calls. Have to hang up and call again to fix it. It’s really annoying and I hope it’s fixed soon.

I'm facing exactly the same issue. I also have a Macbook and an Apple Watch and when I answer a call on one of these devices the same issue occurs on those too. The root of the problem seems to be the iPhone (12). Latest iOS update 15.5 did not fix this issue. It's pretty annoying. Sometimes you can talk for minutes and randomly the voice sounds robotic and you cannot understand a word. Sometimes it happens seconds after answering a call. Strangely this problem never occurs when I use my AirPods Pro for calling someone.

Im having the same issue on my new Iphone 13 pro. on Verizon My previous iphone 10x did not do this. My wife's iphone 10 does not do this. My son's iphone 12 doesnt do this.

Carrier settings are all up to date.

iOS is up to date.

Doesnt matter if I'm on wifi or using cellular.

Doesnt matter if I use airpods pro or not.

In a 1 hour call this happens about 4-5 times and lasts for about 10 seconds each time.

I cannot understand the other people on the call, and they cannot understand me during that 10 seconds.

Is this a hardware error that I can have fixed under warranty?

Apple support,

It is the same issue everyone is talking about. It is not making a difference on or off of cellular or WiFi. The carrier is not the same for all of us nor is the location. It is an issue with the phones or software.

I’m so glad to see people running into the same BS. Not! I’m over this is this happening with Verizon customers only or is anyone else on att? T-Mobile? Etc. I think this is where we need to start because if it doesn’t matter the carrier then it is in fact an apple issue. Either way im over this **** when im trying to run a business also I have a dual SIM card don’t know if this is the cause either. Someone figure this **** out!!!!

Same here but I get the issue with my sister’s iPad and me on my iMac ( late 2019 with Monterey ) her voice is robotic but the video feed is perfect and she can hear me ok; once we stop the FaceTime and restart it from my iPhone 13 pro max, it’s totally fine and works properly. I tried switching all the settings I could think of on my iMac but to no avail. I even used Speedify using both an ethernet connection and wifi connections with two different connections sources ( VDSL and 5G mobile router ) … nothing! It’s something on the iMac, methinks

Well, obviously, Apple does not give a rat's *** about this problem, that people on every carrier are having all over the world. Apple has your $$, that's all they need. Still, it would be nice to think they care enough to fix an obvious, common problem.

Broken record here. Same issue as everyone else. I'm on the Verizon network. Happens multiple times on any phone call. Absolutely annoying. I would like to also know if it's carrier-specific. If it is, I'll leave Verizion in a heartbeat. If it's an iPhone issue then I would have no choice but to get an android phone. It's that bad.

i’m having the same problem I am with AT&T and they have sent me two different phones and now I’m getting ready to have the third one if this one does it to I’m pretty sure it’s going to be an Apple problem and not my carriers it’s very frustrating

AT&T has sent me three different phones and yeah I know they’re supposedly refurbished but when three of them do it in a row actually four if you consider my original one it must be an Apple problem

Me too. My friend is using 12 pro max and i am using the 11 whatever we are using still this annoying robotic sound appear. If I talk it will pause then if other party talk it will appear. Sound like a grounded microphone connected to a soundsystem. I have recordings also for proof.

I bought my iPhone 13 Pro brand new this summer from New York. I had this robotic voice disruption several times on regular phone calls and on teams calls. very embrassing and frustrating. I had to drop and call back again. I had no such problem with my previous iphoneXR. I do not understand if it can be fixed with software update or if it has a problem with hardware. I see that many others have the same problems too. I do not understand why Apple do not give an explanation about it. My 1-month-old phone needs a fix.

Mine does that as well. I have iPhone XR using T-Mobile. Tried all the different suggestions and it still happens. So embarrassing when I’m talking to customers. They think it’s a scam call and hang up.

Hello There,

I am having the same issues. It’s been a month since I got my new iPhone 13pro and it started acting weird. I am having frequent robotic feedback literally on every single call. I did all the troubleshooting steps that is required, I went to Apple store to get this resolved, they checked diagnosed and said there is no issue with the device and they cannot help me with the robotic feedback. This is very frustrating because it happened while my inter last week thrice and I couldn’t hear a grain what the interviewer was asking me. Why the **** should I pay $1000 for a piece of garbage like this? Is this the way you treat your customers? Agents at stores says that Apple is not responsible for any issues after the purchase! Is that your policy to Sell defective devices and repair them? As loyal customer for last 7 years, this is very disappointing. Need to get this issue fixed, the only way i see is to get a replacement device as your genuine service advisors have failed terribly to fix the issue instead they advised me to ship the device to other location and wait for nothing.

I have nothing to add to this conversation except my niece and I bought our 14 max pro phones on the same day- and it happens to both of us. We use ATT and have since our iPhones 7, no other model ever did this. Frustrating!