Failed to update macOS 12.3

MacBook Pro 14 2021, I upgraded the macOS 12.3 that was just released this morning. After clicking Restart Now, the progress bar started to read. It restarted with a black screen in less than half (normally it should show how many minutes are left), and then flashed twice in white. Apple logo, and then restarted to enter the update progress bar (for more than ten minutes). After entering the system, I found that the macOS 12.2.1 version before installation was returned, and an error pop-up window was reported: Unexpected restart. The error report has only one line of code:


SOCD report detected: (iBoot panic)


There was also a problem with the installation when the beta version was released before. I tried three times, the first update failed and I returned to macOS 12.1. The second update failed, and the white Apple logo flashed repeatedly at startup. The third update failed. Black screen.


I have tried booting in safe mode, creating a new administrator, and downloading the full macOS installation package, but none of them work.


Anybody has the same problem? How can I troubleshoot the problem?

MacBook Pro (2020 and later)

Posted on Mar 15, 2022 1:56 AM

Reply
Question marked as Top-ranking reply

Posted on May 22, 2022 8:40 AM

Similar questions

64 replies

Mar 15, 2022 8:27 AM in response to Owl-53

I tried to use the Full Released Version of 12.3 to upgrade again, the installer kept getting stuck at 52 minutes remaining for over 3 hours before I shut it down.

I will provide the full log and error log files in the links below. (1 hour for the first time, 3 hours for the second time)


first error log: http://spritenx.tpddns.cn:39090/#s/77jb8O8g

first full log: http://spritenx.tpddns.cn:39090/#s/77jc8owQ

second error log: http://spritenx.tpddns.cn:39090/#s/77jd27JQ

second full log: http://spritenx.tpddns.cn:39090/#s/77jd7z6g

Mar 16, 2022 12:29 PM in response to fyime

Here's a "me too!", but also a request:


There was mention of threads of reddit and other forums. Could we get links to some of those? It would spare us even more tedious web searching (I didn't see any of those, but found this one), and possibility of missing the important ones. It would be great to be able also to track/follow those other threads for progress.


MacBook Pro (14-inch, 2021), M1 Max

logic board replacement in January

12.3 update repeatedly fails with "iBoot panic" restart

Mar 17, 2022 10:15 AM in response to fyime

I've tried three times to upgrade to 12.3 from MBP 2019. As I read comments here about logic board replacements, it occurs to me that the whole topboard (not sure that's the exact term) was replaced due to a faulty keyboard. Does anyone know if the logic board would have been replaced as part of that? I'm guessing it was.


Let's see how quickly apple fixes this.

Mar 19, 2022 10:13 PM in response to Liam Gladdy

Hello!


After the issue happened, I went to Apple store and they replaced a MLB for me.


But when I got it back, I still tried to upgrade (Cuz I didn’t realize the error was caused by the 12.3 at that time). It showed iBoot panic again after it failed.


Can I ask that will the error of iBoot panic damages my hardware permanently if I don’t upgrade one more time?


I really worried about it🙉🙉🙉

Mar 21, 2022 10:39 PM in response to fyime

To be honest, this is frustrating because after a few weeks of waiting for my MacBook to be repaired I had to spent a few hours on trying to update it in vain.


After several attempts to update MacOS I stopped. When I have found this thread I realized I am not alone here. But now I still have Monterey 12.0.1 and it is so buggy that I am considering going to Apple to have my MacBook updated to any previous macOS version.


Initially, I was so happy to have my MacBook back because I also have iPad and wanted to use Universal Control but now I cannot even add my google mail accounts because of some 12.0.1 bag :-/


For a computer costing 3500 usd this is strange.

Mar 22, 2022 1:22 PM in response to lev113

I have a MacBook Pro M1 Max and the same problem.

To cut to the chase, the quality and support is unacceptable.


My MacBook quit after about 1 1/2 months. The repair took a whole month, including replacing the LogicBoard twice (first replacement part defective). After I received the device back, the actual error (display failure) occurred again after 2 hours.


After that, Apple took an entire month to initiate the second repair (even though I am an Apple Care Plus customer).


After a total of 3 months I received my device back and now stumble as first about this update... Apple Support is informed, but they don't even get back to me anymore.


At a price of 5100 EUR, I would have expected something more. Would love to throw the device out the window, to where the money has gone.

Mar 23, 2022 12:47 AM in response to fyime

It's been more than 1 week now, does this problem solved?

I got my MacBook Pro 16" coffee spilled 2 weeks ago and have everything (logic board, screen, Touch ID) replaced, the system version is 12.0.1.

First update to 12.3 failed but no "iBoot panic" error message. Attempts follow are also failed due to Network connection, then I found the "bricking" issue.

The 12.3 update is hanging there and I would appreciate if any updates to solve this issue, even Public Beta would do!

Mar 31, 2022 2:21 PM in response to jamesp15

Update:


Alright, that was the weirdest update process I've ever seen. During the update process started, it flashed the Apple logo repeatedly. It then went on to say that I needed to reinstall my Mac. So I went ahead and followed the prompts. After all that, it successfully installed 12.3.1 without any data loss, everything is still here.


Some background: Prior to this, my Mac was unable to update to 12.3. However, I did NOT have any logic board replacement. It just refused to update and kept saying "iBoot Panic".


So it seems that at least for a subset of people who where unable to update, 12.3.1 fixes the issue.


I would still highly recommend that you backup your data before trying it or, if you can't afford to be without your Mac, wait and see how it goes for other people.

Mar 31, 2022 10:13 PM in response to fyime

MacBook Pro 2021 16", with logic board replaced. Replaced board with macOS 12.0.1, first attempt to 12.3 failed with iBoot Panic, unwilling to update again until 12.3.1.


Today I have tried to install the newest version, after several restarts, the system updates well and I also managed to backup my Mac with Time Machine.

Mar 31, 2022 11:54 PM in response to jamesp15

Is there anyone that had an Intel Mac (with T2) that had the "bricking" issue without a replaced logic board?


Some days ago I updated my 2018 15" macbook pro (intel) to 12.3 and it couldn't open afterwards.

I could not revive it through DFU mode with the Apple Controller 2 because it was trying again to install 12.3 which could not boot with it and 12.2.1 was already unsigned.

I waited paitiently for this version and I did not restore it, to not erase data.

Do you think that if I try to revive it now it could work? (If 12.3.1 fixes the bricking issue in the Intel Macs too)

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Failed to update macOS 12.3

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.