Iphone 14 Pro screen scratches

Same. Less than 24 hours. I haven’t left the house mostly been sitting around in bed or on the couch and already have a scratch. I have not dropped it or put it in a pocket or anything. I am so sick of their claims.

Yes it really annoys me that this phone scratches easier than my old XS, I’m office based and my phone gets an easy time living in an official apple case. It gets really light use but after 3 months of owning it has so many scratches and I can’t work how. It’s so annoying on a £1099 phone, this isn’t the apple product I’m used to, I’ve been a massive apple fan since the iPhone 4 and have a large range of Apple products at home but this is making me think again.

I had a phone for approx a month and scratches started appearing almost a week into the purchase. I thought I look it up to see other user are experiencing the same issue, and not surprised to know that it’s not just me.

Like many of the users here, I’m very careful with the phone and have never used and screen protector before and had not issues with the scratches.

My phone is approx a month old 14pro. I was wondering if anybody knows if this screen can be replaced under some sort of manufacturing fault. Because this is definitely not normal.

Thanks for your help.

Hello,

It's been day 1 only since I unboxed the new iPhone 14 pro and there is quite a nice visible scratch on the display. I am quite a neat user and cannot believe this happened even before a proper use. This must be a faulty and Apple should take care of this by replacing or recalling- unacceptable quality.

I was on the phone with apple for an hour and a half. They will not cover it because it’s physical damage even though it is a manufacturing problem. Very disappointed because this phone is so expensive to begin with, this shouldn’t be happening.

It's not faulty.

If you didn't have a screen protector applied, the phone came in contact with something that damaged the screen.

I won't even turn on a new iPhone for the first time without a screen protector applied.

I see where you're coming from with adding a screen protecter, but that doesn't take away from the fact the screen scratches too easily, i just upgraded from the 7 plus to the 14 plus, i have 1-2 noticeable scratches on my 6y/o 7 plus, and i already see 3-5 on my 2-3 month old phone, and i treat it better. The reason i dont want a screen protecter, is because the 14 plus screen is smudge proof and nice.

Same, my new 14 plus wasn't cheap, and i dont want to risk not being able to trade in in a few years. mine even came with a noticeable scratch (not the biggest deal but like i said, i want to trade it in later on)

Honestly, it's your call but you have to take responsibility for the risks.

If you buy a new car but choose not to get a clear bra because you like the look of the bare paint, that's your call but you also can't complain when your hood is covered in rock chips as a result.

Independent reviewers found the iPhone 7's screen scratched at the same point as does the iPhone 14's.

@dogcow-moof Did it occur to you that all of these people saying the same thing, that their experience with this phone is that the screen is scratching extremely easily compared to their previous iPhone and they notice it right away and share this phenomenon, means maybe there are quality control issues with the screens and these “tests” you are referencing might not get the whole story?

It doesn’t matter what the reviewers are saying. It’s just down to the simple fact that you see a lot of people complaining about the iPhone 14 screen and even though it’s at the same durability, it’s proven that ceramic shield scratches easier than normal glass, but breaks less which is good but if you’re trying to trade your phone in you might have problems I love my 14+ but you can’t deny that it gets scratched way easier than the seven just more experience I’ve had my 7+ for over six years and only have 2 to 3 noticeable scratches and I’ve only had my 14+ for less than three months and there’s already three scratches plus some other specs. And some people don’t want to get a screen protector because the iPhone 14’s screen is smudge proof which is really really nice and you’d have to pay more money for a protector that’s similar some people wanna do that for some people don’t and almost people who don’t and I didn’t need it for the seven so I shouldn’t need it for the 14 but I guess have to look into it or then I won’t be able to trade my phone in in a few years.

the EXACT same thing happened to my iphone 14 pro a whole bunch of tiiinnyyy scratches coming down from the top of the screen near the camera and one huge one branching off of the corner of the screen as well. it was 1300 dollars i thought i woudlnt have to worry about this. i’ve been so careful with this phone, my last iphone was dropped a gagillion times and never shattered (until it got really old) and it was only and iphone 7. I haven’t dropped this phone and these tiny scratches from where???!!!

I have noticed the same thing. I’ve had many iPhones and the screens were durable. There is a clear difference with this iPhone 14 pro max. 1 week and has many light scratch pocket use only no drops.

def buying a screen protector for this one

The iPhone 14 screens are just as durable as the screens in past iPhones as shown by independent tests.

The problem is most pockets contain small bits of debris, and the most common component of that debris is quartz, which is harder than the material used in all smartphone screens and can scratch them if a protector is not used.

I wish I knew this so could buy the protector with the purchase but I never thought this would be case since I never used any protector for my last like 5-6 iPhones because I always take care of my stuff