Iphone 14 Pro screen scratches

It's only been a week since I got my iPhone 14 Pro and I am someone who values the phone and being gentle. I can't believe I've got 3 distracting scratches out of nowhere while waiting for my case and protector to come.

I think there should be an issue with this series, can't believe even a non-protective display could be scratched this easily.

Yes it really annoys me that this phone scratches easier than my old XS, I’m office based and my phone gets an easy time living in an official apple case. It gets really light use but after 3 months of owning it has so many scratches and I can’t work how. It’s so annoying on a £1099 phone, this isn’t the apple product I’m used to, I’ve been a massive apple fan since the iPhone 4 and have a large range of Apple products at home but this is making me think again.

I had a phone for approx a month and scratches started appearing almost a week into the purchase. I thought I look it up to see other user are experiencing the same issue, and not surprised to know that it’s not just me.

Like many of the users here, I’m very careful with the phone and have never used and screen protector before and had not issues with the scratches.

My phone is approx a month old 14pro. I was wondering if anybody knows if this screen can be replaced under some sort of manufacturing fault. Because this is definitely not normal.

Thanks for your help.

Hello,

It's been day 1 only since I unboxed the new iPhone 14 pro and there is quite a nice visible scratch on the display. I am quite a neat user and cannot believe this happened even before a proper use. This must be a faulty and Apple should take care of this by replacing or recalling- unacceptable quality.

@dogcow-moof Did it occur to you that all of these people saying the same thing, that their experience with this phone is that the screen is scratching extremely easily compared to their previous iPhone and they notice it right away and share this phenomenon, means maybe there are quality control issues with the screens and these “tests” you are referencing might not get the whole story?

the EXACT same thing happened to my iphone 14 pro a whole bunch of tiiinnyyy scratches coming down from the top of the screen near the camera and one huge one branching off of the corner of the screen as well. it was 1300 dollars i thought i woudlnt have to worry about this. i’ve been so careful with this phone, my last iphone was dropped a gagillion times and never shattered (until it got really old) and it was only and iphone 7. I haven’t dropped this phone and these tiny scratches from where???!!!

same my phone has never fall, I only place it in my pocket and I have never place it with coins, keys or anything. I use the screen normally with my hands I don't even have nails and it has multiple scratches it makes me mad because this product wasn't free and for its price the screen quality is awful

I’m sorry - when you purchase a phone that’s over a £1000, why am I expected to stick an extra layer of film to protect it? A phone case is an accessory and I hate how the film feels and looks on the phone. I’ve had iphones for many years and it generally took good few years for a visible scratch to appear (from occasional drop or something)

I've had almost every generation of Iphone, this Iphone 14 Pro Max has more scratches on it's glass then I've ever had on any of my devices, It's just crazy.. It's always in my pocket or on my table with Apples Silicon case.

Unacceptable, It's so bad i want to replace my front screen...

I agree, this constant recommendation of screen protectors makes me think that this a way swaying this conversation from an important point about iPhone 14 pros screen scratches to a screen protector advertisement.

We are very upset and are very careful users, I wish I knew about this and would’ve definitely bought a screen protector when I bought the phone.

It’s like buying new car, would you put a PPF or not and most buyers won’t unless you know that the new car’s paint is going to be more easily damaged than the previous models.

I hope it make sense. Thank you.

So I have bought a screenprotector... Belkin Ultra glass...the one Apple says I should buy, not cheap!

I have cleaned and wiped and made sure I was in a dustfree environment. But still after applying the protector I got 6 spots on the screen with a dust particle. When I tried to reapply there were 15, and again 47. It is a one off deal. There is no retry, that is obvious.

Patches with air which I cannot remove. What a shame. Screenprotectors are such a waste of vision. You loose everything the screen has to offer. I have requested a refund.

I rather have scratches than the terrible vision through the screenprotector. Blurry, air circles, dust particles, shiny patches. How can anyone accept a screenprotector on an € 1500 phone? So cheap!

I bought iphone 14pro max in November 2022 but after 3-4 months screen got scratched since I was not using my mobile without screen guard.

could you pls let me know about apple support ,will they replace since they claimed 14 pro max screen is anti scratche and more durable.

i just got my phone 24 hours ago and my screen is scratched from laying it face down on the **** box it came in. $1500 for a phone that scratches with little to no effort. My 11 pro max went months without a screen protector and I never had scratches like this. Last iPhone I purchase

Accidents happen.

Some people who have never been in an accident in their lives get into one leaving the dealership with their brand new car.

The bottom line is that the iPhone 14 screen is no more prone to scratching than the past several models going back to at least the iPhone 8.

I have had quite many iPhones throughout the years. When you do not change way of using your phone, it’s easy to tell that the IP14P scratches really easy. I thought it was supposed to be tough..

could it be a bad batch?