Iphone 14 Pro screen scratches

pavankora wrote:

i bought 14 pro max with apple care +, and using it from 2 months!

my screen also has a moderate or visible scratch on glass! Can you someone advice on this, how to resolve it

Bob Timmons is correct. AppleCare+ does not cover cosmetic damage. Read the post I wrote to the user just above your post and put a screen protector on your phone, which will likely hide scratches you've already gotten and prevent future scratches.

You can go to your Apple Store and they can install the Belkin screen protector. You can go to your closest BestBuy store and they have multiple brands. But if you want to buy one from Amazon, I highly recommend the Spigen Screen Protector, which includes a very easy and foolproof installation tray --> https://www.amazon.com/Spigen-Tempered-Protector-designed-Friendly/dp/B0B244R4KB/ref=sr_1_3?crid=152PDDG9VHV6O&keywords=spigen+screen+protector+iphone+14+pro&qid=1688836520&sprefix=spigen+screen+%2Caps%2C112&sr=8-3

Some people never have a car accident and then immediately get into one five minutes after buying their expensive dream car.

Independent tests have shown the screen is no more scratch-prone than any other going back years.

I have the 14 pro max, it's awful the screen. And for people saying to put a screen protector why would i add an aftermarket part to my phone that is supposed to be scratch resistant?

Apple needs to get better glass, my apple watch ultra has 0 scratch on it and i wear it to do indoor bouldering (rock climbing)

Then it’s doing its job; modern screens are slightly less scratch-resistant but much less brittle as a result as compared to the original iPhone screen.

Adding an inexpensive screen protector prevents scratches but can’t stop a more brittle screen from shattering.

I owned iPhone XR for over five years card in my pocket with no screen protector and they were pretty much zeros scratches.

I have owned an iPhone 14 plus for a little over a month carrying it the same way the same clothes and I’ve gotten multiple really visible small scratches and two long scratches something is up.

funny as I was never peddled a screen protector in the past, but this time I was, and I was like no I don’t need it because of how mine was in such good condition for five years in one case that was falling apart when I upgraded.

TheIzeHaveIt wrote:

funny as I was never peddled a screen protector in the past, but this time I was, and I was like no I don’t need it because of how mine was in such good condition for five years in one case that was falling apart when I upgraded.

As Dogcow-Moof noted in the post just above yours, the type of glass used has changed over the years. It is more shatter resistant but somewhat less scratch resistant. For most people, this is a good trade-off as a phone with a shattered screen is much less usable than one with some scratches on it.

Same experience - had i known the screen technology is inferior to previous models, i would have for the first time, used a screen protector.

now considering if i should apple care and have screen swapped and buy a screen protector.

thexr6 wrote:

now considering if i should apple care and have screen swapped and buy a screen protector.

That may or may not be an option. AppleCare doesn't cover cosmetic damage. If the scratches don't interfere with function, Apple may not be willing to replace the screen.

Had mine since it first came out - always had iPhones and never had a screen protector. No issues. My iPhone 14 Pro Max has so many scratches, i can't see the text properly now. It's terrible. I am very careful with my phones and couldn't understand why this was happening until I realised everyone had the same issue

It’s ridiculous how easily the iPhone 14 screen is getting scratched. How can you produce a phone this expensive, and say that this is the strongest type of glass you’ve ever put in a phone while actually it’s a horrible choice of material?

I truly hope that Apple will come up with a replacement plan for this type of screen… Definitely disappointed and would have chosen a different phone instead if I knew this in advance.

Is there a possibility to swap out parts through the Apple Care plan for this?

janfromhaghorst wrote:

Is there a possibility to swap out parts through the Apple Care plan for this?

If the screen is damaged enough that you can't use it, you could get it repaired under AppleCare+. It would cost you $29 dollars if you have an iPhone 14 Pro.

If the scratches do not interfere with the functioning of the phone, Apple usually won't do anything as they don't do repairs for cosmetic issues.

Why would this phone not be recalled and replaced immediately? This has been a mess with purchasing an apple through Spectrum (which I usually just buy through apple), and now the phone not responding (face recognition doesn't work), messages don't come through, phone calls don't come through? Why is this not a recalled item? We see 1290 people with he same problem? Well each of us should not be paying $1,000.00 for a phone that is nonfunctional and you being aware of it.

[Edited by Moderator] 

I’ve had mine for a month or two. 2 weeks ago, I noticed a quarter sized scratched area. I have never kept screen protectors on my iPhones and never had an issue with scratches. Extremely disappointed with the amount of money spent and that they don’t let consumers know of this issue and the importance of keeping a screen protector on.

Yesss!! My iPhone 14 scratches like crazy, I am so careful with my iphones, my previous iPhones never had any, very disappointing, also while watching YouTube movies the speed goes double without any prompting, good old days with quality materials are behind us