Always on Display turns off with iOS 16.2

See→Use Always-On display with your iPhone 14 Pro or iPhone 14 Pro Max - Apple Support

Specifically:

Always-On display goes dark when you don't need it

To save battery life, the display is completely dark when:

• Your iPhone is lying face down 
• Your iPhone is in your pocket or bag
• Sleep Focus is on
• Low Power Mode is on
• Your iPhone is connected to CarPlay
• You're using Continuity Camera
• You haven't used your iPhone for a while (your iPhone learns your activity patterns and turns the display off and on accordingly, including if you set up an alarm or sleep schedule)
• Your iPhone detects that you moved away from it with a paired Apple Watch (Always-On display will turn on when your Apple Watch is close to your iPhone again)

iGatz99 wrote:

I also have this problem with two iPhone 14 pro max, I noticed that at night its when it happens the most. I think it must be some sort of algorithm thing. If you restart the device and don't even touch it it stays on, but when you put in your code it reverts to turning off. One thing that I have found that works is download the IPSW of the latest iOS put your device into DFU mode and option and click the update button then choose the appropriate IPSW. It works, that's what I do but unfortunately if you restart the phone your back to the same thing. I hope we get a fix for this soon because this is suppose to be one of the main features of the 14 pro series.

As you didn’t read the thread you posted to before posting, let me repeat my previous post:

See→Use Always-On display with your iPhone 14 Pro or iPhone 14 Pro Max - Apple Support

Specifically:

Always-On display goes dark when you don't need it

To save battery life, the display is completely dark when:

• Your iPhone is lying face down 
• Your iPhone is in your pocket or bag
• Sleep Focus is on
• Low Power Mode is on
• Your iPhone is connected to CarPlay
• You're using Continuity Camera
• You haven't used your iPhone for a while (your iPhone learns your activity patterns and turns the display off and on accordingly, including if you set up an alarm or sleep schedule)
• Your iPhone detects that you moved away from it with a paired Apple Watch (Always-On display will turn on when your Apple Watch is close to your iPhone again)

nyc_rock wrote:

just did a chat with apple support and turning off is the way it was intended to operate. Hopefully apple listens to user feedback and allows us to set it to "Always On".

Make sure you submit that feedback where Apple will see it:

Product Feedback - Apple

The ACTUAL reasons the screen turns off are:

To save battery life, the display is completely dark when:

• Your iPhone is lying face down 
• Your iPhone is in your pocket or bag
• Sleep Focus is on
• Low Power Mode is on
• Your iPhone is connected to CarPlay
• You're using Continuity Camera
• You haven't used your iPhone for a while (your iPhone learns your activity patterns and turns the display off and on accordingly, including if you set up an alarm or sleep schedule)
• Your iPhone detects that you moved away from it with a paired Apple Watch (Always-On display will turn on when your Apple Watch is close to your iPhone again)

So I posted here a few weeks ago when I was having this issue happen on my iPhone 14 Pro on iOS 16.2. Exactly what everyone is experiencing, AOD turning off after a few seconds, usually happening at night (after 8pm or so) and it isn't because of any of the reasons Apple says is normal (when you're sleeping, in your pocket etc).

I did end up fixing this issue, not sure if this would work for everyone, but here is what I did.

Step 1: Make sure your Always on Display is Enabled (settings -> Display & Brightness -> Always on Display) Settings

Step 2: Force restart your phone

Step 3: When the phone reboots, go back into settings -> Display & Brightness -> Aways on Display, and Disable it

Step 4: Force restart your phone again

Step 5: When the phone reboots, go back into settings -> Display & Brightness -> Aways on Display, and Enable it again

This did it for me and has been working fine for the past few weeks. Your milage may vary as it seems this is still a bug that Apple needs to fix, I hope this workaround fixes some of your issues.

I had the same problem for weeks. Even made a trip to the Genius Bar. Then, after half a dozen calls to Apple Support with no luck, someone on Twitter actually gave me the perfect solution and it’s worked perfectly ever since. It’s called a Hard Restart. Here are the steps to take.

1. Push & release the volume up button quickly.
2. Then the volume down button.
3. Then press and hold the button on the right until the Apple logo appears.
4. Then presto, it’s done.

I have the 14 Pro and hope this helps.

One other note: After the reset I placed my phone on the charger for a couple of minutes and watched until the Always On Display appears again and it’s still working perfectly.

Nevermind. My iPhone AOD just turned off while I was not wearing my Apple Watch.

I also have this problem with two iPhone 14 pro max, I noticed that at night its when it happens the most. I think it must be some sort of algorithm thing. If you restart the device and don't even touch it it stays on, but when you put in your code it reverts to turning off. One thing that I have found that works is download the IPSW of the latest iOS put your device into DFU mode and option and click the update button then choose the appropriate IPSW. It works, that's what I do but unfortunately if you restart the phone your back to the same thing. I hope we get a fix for this soon because this is suppose to be one of the main features of the 14 pro series.

Well, Apple is not going to directly address the issue in this user-to-user forum; you need to contact Apple directly.

Like just about every large company Apple has both formal technical support and an area where users can discuss technical issues with other users. And, like all of those other companies, Apple does not participate in any significant way in the user-to-user discussions, as that might inhibit the free flow of ideas. The formal name of this area is Apple Support Communities. The “Communities” should be a giveaway that this isn’t a formal support site. And if that doesn’t, the site itself is https://discussions.apple.com. The “discussions” is another giveaway.

Apple’s formal support can be reached several ways:

• You can provide feedback to Apple at→ Product Feedback - Apple where your issue or suggestion will be recorded, but you will not get a reply

• Click on “Support” at the top of this page
• Go to Contact Official Apple Support

Note that both of the above have options to receive a callback or chat

• Install the Apple Support app on your iPhone or iPad - you can contact support directly from the app, and the tech will have (with your permission) access to diagnostic data on your phone
• Call Apple Support; the phone numbers are in this link→Contact Apple for support and service - Apple Support
• Make a Genius Bar appointment at an Apple Store→Genius Bar Reservation and Apple Support Options - Apple
• Find an Apple store or Apple partner service provider→https://apple.com/retail
• DM @AppleSupport on Twitter

About the only communications method not used by Apple support is inbound email, probably because the volume would be overwhelming, and separating the wheat from the chaff (or, to us engineers, a poor signal to noise ratio) would be almost impossible. 

Do you perhaps have a Do Not Disturb or Focus setting that activates at 8 PM?

Guess what! I did a HARD reset of my 14 Pro today and it’s working. Hallelujah!!

Same thing happened to my iPhone 14 pro i tried everything people we suggesting with no success I did a forced reset after it turned off at night and has stayed on since

Me to but do it after it turns off eg at night just did the latest update and it started turning off again so did restart after it turns off and all good again it stays on all night

I’ve done a hard reset twice. Months apart. Worked both times. Had to Google it though to make sure I was doing it right.