Always on Display turns off with iOS 16.2

So just upgraded to 16.2 and now my always on display turns off in a couple minutes or so.


this seems to be a bug

iPhone 14 Pro Max

Posted on Dec 13, 2022 6:22 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 17, 2023 5:24 PM

See→Use Always-On display with your iPhone 14 Pro or iPhone 14 Pro Max - Apple Support


Specifically:


Always-On display goes dark when you don't need it

To save battery life, the display is completely dark when:

  • Your iPhone is lying face down 
  • Your iPhone is in your pocket or bag
  • Sleep Focus is on
  • Low Power Mode is on
  • Your iPhone is connected to CarPlay
  • You're using Continuity Camera
  • You haven't used your iPhone for a while (your iPhone learns your activity patterns and turns the display off and on accordingly, including if you set up an alarm or sleep schedule)
  • Your iPhone detects that you moved away from it with a paired Apple Watch (Always-On display will turn on when your Apple Watch is close to your iPhone again)


110 replies

Feb 7, 2023 2:54 PM in response to tfenno

It’s not ALWAYS on display, It’s SOMETIMES on display. Like a joke…


I solved this problem 2 days ago. Deleted all sleep data, sleep reminders and sleep focus settings. fixed. It never turned itself off for 2 days. Then I plugged the phone into the charger and woke up in the morning. Today it started to turn itself off again. I'm really about to go crazy. After using android for 10 years, I decided to switch to iphone just because aod came. aod neither works as smooth as android nor as simple as android

Apr 27, 2023 6:16 AM in response to tfenno

I have the same issue, of course. I tried turning off do not disturb and sleep focus with no change. In the do not disturb settings there is the ability to use a focus filter. Always on display is listed there so I enabled it. It still doesn't stay on during the night. I just tried the forced restart method so I will see if that works. If not, I will hard reset the phone. Why is this so complicated?

Jan 17, 2023 7:22 PM in response to gilfromowings mills

Precisely. I’ve been on the phone with Apple 5 times and they always put me through the same drill with no results. Or another excuse. My 14 Pro has worked perfectly since November and all of a sudden the always on display has stopped working earlier every night.

If anyone at Apple sees this, we need a new iOS update to fix this or I want a new phone.

Mar 4, 2023 12:58 AM in response to tfenno

Me too. Usually it happens after 8pm - the always on then is always off after a few seconds. At night it never stays on - but when I wake up, I want to see the time. Also it happens sometimes at day. Like right now. 10am. It don't want a "smart" Always on - I want an always on display that is in fact always on. Always. I don't know if Apple understands the word, but always means: It doesn't turn off. At least let me decide in the option menu, if I want some smart-off or whatever.

But right now, it is messed up.

Apr 9, 2023 8:53 AM in response to iGatz99

It’s happening on the iPhone 14 Pro too, not just the max. It worked fine until the 16.2 update, and not since. Seems like a bug rather than a feature, but none of the many things I’ve tried have helped. I’ve yet to try erasing the phone and restoring from backup, but I’ve been reluctant since it’s such a pain to do. Apple doesn’t seem to be listening, based on the various conversations I’ve had with Apple Support, which didn’t help fix the problem.

Jul 4, 2023 2:52 AM in response to tfenno

I noticed this as well. I just got my phone 14 pro max and I woke up in the middle of the night to go to the bathroom and I realized that after looking at my always on display it turns off in about 15 minutes.

Thats not what the "always on display" supposed to do.

I really hope they fix this because always on display is a really good feature and im about two seconds away from switching back to android after being with iphone for 10 years

Jul 31, 2023 6:38 AM in response to Timmieturner

Timmieturner wrote:

Apple, please fix this issue! I’ve just purchased a 14 pro and have it run in iOS 16.6. I have seen the lists in this thread but none of the situations apply to my situation. My phone is just lying facing up, no do not disturb or any other mode switched on and the AOD keeps turning off after about 30 seconds. I’m really disappointed because I intended to use the AOD as an alternative bedside clock. Please make sure the AOD is ALWAYS ON.

Apple does not read here in this user-to-user forum for feedback or suggestions. You can, however, let them know your thoughts here:


Product Feedback - Apple

Aug 29, 2023 7:06 AM in response to Lawrence Finch

Probably my issue is related to the Sleep Focus setting. I do have this turned on because I don’t want calls or texts coming in (except emergency contacts) at night. However, I do want to be able to look at my phone that is charging on my nightstand and be able to see the time. I can understand why some people would not want this and they should be able to turn off the “always on” display feature, but I want the display on ( at an appropriately dim night setting) when I have specifically set my iPhone 14 pro max to have the display always on. Sleep mode should not automatically disregard this setting.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Always on Display turns off with iOS 16.2

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.